• China Freight

China Freight

Overview

China Freight has a rating of 3.9 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. China Freight ranks 5th among Freight Forwarding sites.

  • Service
    8
  • Value
    7
  • Shipping
    8
  • Returns
    5
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
11
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What reviewers want you to know

Positive highlights

  • The best ever choice I made was to work with China Freight.

Critical highlights

No critical highlights yet

How would you rate China Freight?
Top Positive Review

“Good care during Covid-19”

Samantha M.
12/19/20

Hi all, I am from USA. I ordered some herbal products from China but suddenly lockdown was imposed due to Covid-19 and parcel delivery was not possible here. China Freight took good care of my parcel by storing it in their own warehouse. When the lockdown was lifted, they delivered the parcel at my door step. Thank you China Freight!

Top Critical Review

“SCAMMERS”

Mark A.
2/21/23

Container ready to ship 10/18, they show up Nov 1, ship 11/9, supposed to be US Dec 5, arrived Christmas week. They delivered on wrong truck,not one requested, and returned to Miami. Had to pay for delivery twice. Was waiting in Orlando, no phone call, "oh,it'll be tomorrow, and you have to wire us $ before release". Owner NEVER contacted, incompetent girls make excuses and then beg for another chance. FU Only if you are stupid

Reviews (49)

Rating

Timeframe

Other

Reviews that mention popular keywords

china freight (27)
Thumbnail of user samantham778
1 review
2 helpful votes
December 19th, 2020

Hi all, I am from USA. I ordered some herbal products from China but suddenly lockdown was imposed due to Covid-19 and parcel delivery was not possible here. China Freight took good care of my parcel by storing it in their own warehouse. When the lockdown was lifted, they delivered the parcel at my door step. Thank you China Freight!

Thumbnail of user phillipsh7
1 review
3 helpful votes
August 26th, 2020

I am very much pleased with the works of China Freights. Every shipment was completed so quickly without any single damage to the products. Also, their freight rates were super low, and they have an outstanding customer care unit. China freight always took me with shocks, and believe me, i n my business career of 5 years, I never found such an iconic company to work with. I will always recommend them as they are a blessing in the shipping world.

Thumbnail of user marka2597
1 review
0 helpful votes
February 21st, 2023
Verified purchase

Container ready to ship 10/18, they show up Nov 1, ship 11/9, supposed to be US Dec 5, arrived Christmas week. They delivered on wrong truck,not one requested, and returned to Miami. Had to pay for delivery twice. Was waiting in Orlando, no phone call, "oh,it'll be tomorrow, and you have to wire us $ before release". Owner NEVER contacted, incompetent girls make excuses and then beg for another chance. FU
Only if you are stupid

Service
Value
Shipping
Returns
Quality
Thumbnail of user shawkata
1 review
3 helpful votes
August 29th, 2020

I came to know about China Freight from one of my friends. He praised a lot for them. So, I wanted to test. This is the first time I have used China Freight. And, I am amazed! I will continue to take their service for sure.

Thumbnail of user lukem236
1 review
1 helpful vote
August 31st, 2020

The best ever decision I made was to work with China Freight. They made my business career very much convenient. I had such a wonderful experience working with them. Their customer unit always had my back with their humbleness. They provided the least rates for the freights and believe me they are the only ones in the business with such low scales. Their shipment speed was very much unexpected and handed over my products always within a week. They are the finest company I ever worked with

Thumbnail of user jenm203
1 review
1 helpful vote
July 30th, 2020

Charles, the customer service officer of China Freight, is so humorous that he always helps me solve problems easily. Now I even think it is a very happy thing to export goods from China, and I know that they can also be transported to all over the world, which will be of great help to my company's business. It is a very good company, which is worth believing.

Thumbnail of user rahuls305
1 review
1 helpful vote
January 6th, 2021

I am very satisfied with China Freights. They are a digital Freight Forwarder that provides reliable, cost-effective, and logistics services. China Freights seamless online Freights booking platform provides a 100% digital end-to-end experience. They take less shipping charges. And deliver the goods without damage. Now I'm very pleased to save my time and money and relaxed that my shipment is in the best hands. Thanks! China Freights!

Service
Value
Shipping
Returns
Quality
Thumbnail of user binodt1
1 review
1 helpful vote
August 25th, 2020

China Freight has been managing all my imports for the past few years and believe me they are the most outstanding ones in this sector. Their consultants are all self-effacing and respectful. No one can ever raise any questions about the products that they ship, being not in good condition. They complete the delivery so swiftly that you will be mesmerized. And the most shocking one above all is that their freight rates are the lowest in the world. So what are you waiting for? You will never regret working with them.

Thumbnail of user danl430
2 reviews
1 helpful vote
August 20th, 2020

It is a great honor for me to have cooperation with this company. There is no doubt that China Freight offers me with a high quality service, low price, on- time delivery. Thanks so much.

Thumbnail of user moink2
1 review
0 helpful votes
November 11th, 2020

It is a significant privilege for me to have helped out this organization. There is no uncertainty that China Freight offers me with great assistance, low cost, on-time conveyance

Thumbnail of user zhid1
1 review
0 helpful votes
November 30th, 2020

I am a lot of satisfied with crafted by China Freights. Each shipment was finished so rapidly with no single harm to the items. Likewise, their cargo rates were overly low, and they have an exceptional client care unit.

Thumbnail of user michellec1259
1 review
1 helpful vote
August 20th, 2020

I was too nervous while placing the order with China Freight then I checked their reviews and almost all of them were really good. So, I decided to ship my 500kg of goods from China to the US last week and customer service executive Kevin was damn impressive. He gave me a perfect delivery, including customs clearance. It was through sea, but the delivery time was very fast. I will always recommend them as they are a blessing in the shipping world.

Thumbnail of user mdsalmana
1 review
0 helpful votes
January 8th, 2023
Verified purchase

They are a very bad freight company. They will charge you a lot and your product will arrive late. They wont give u a tracking number. I would not recommend them to anyone. Also, they do not accept credit cards, therefore, banks will charge u extra for wire transfers.

Service
Shipping
Thumbnail of user offpages
1 review
0 helpful votes
November 11th, 2020

I feared paying heaps of cash to get my shipments from China until I discovered China Freights. They dispatched my huge load inside 10 days and the client chief was exceptionally steady. Basically, it was a superb Deal.

Thumbnail of user desihub33
1 review
0 helpful votes
November 16th, 2023

Here is Big Fraud and Scamming company
Shenzhen Yuanxun International Freight Forwarding Co., Ltd and agent name is Jessie Cao
Beware from this, they have lots of tricks to scam customers, after my cargo arrived, they demand much money to release my package,
When I complained on Alibaba that I had to wait for at least 2 months, after waiting for 2 months I got only 5% of my cost back. Do whatever you want, Alibaba will not help you. You can give as much evidence as you want for your efforts, Alibaba is always on the side of its Chinese suppliers I emailed at least 200-300 emails to Alibaba against this fraudster and presented all the evidence but I got nothing.

Thumbnail of user alexc741
1 review
1 helpful vote
September 9th, 2020

Initially I doubted their commitment whether they'll be able to deliver it on time but they actually delivered it two days before the commitment. The executive was also very understanding. I received my items in a perfect state! Everyone should work with them.

Thumbnail of user xavierw22
1 review
0 helpful votes
August 31st, 2020

I was afraid of paying loads of money to get my shipments from China until I found China Freights. They shipped my big cargo within 10 days and the customer executive was very supportive. In a nutshell, it was a wonderful experience.

Thumbnail of user mda157
1 review
0 helpful votes
January 20th, 2021

It's a short note to tell you how we obtained the best benefits from your service. Your freight service providers have helped us at every step. From choosing the containers to shipping cargos, you have become our best companion. We have also received tips from your team about the way of arranging important documents.

Thumbnail of user gaytris1
2 reviews
0 helpful votes
November 11th, 2020

It's the best Premium carriers around the world to offer the most competitive rates and secure space for all your sea shipping needs, no matter is FCL or LCL. Highly Recommended:-)

Thumbnail of user komalv5
2 reviews
0 helpful votes
November 11th, 2020

It is a very good company, which is worth believing. On time delivery for ever, highly recommended: -)

Thumbnail of user johna2591
1 review
0 helpful votes
November 11th, 2020

They saw the entirety of my necessities rapidly and finished the work with polished skills. Generally excellent correspondence. They were eager to help me on all parts of taking care of business. They finished it and contended on schedule. Strongly suggested!

Thumbnail of user suzied20
1 review
3 helpful votes
April 12th, 2021
Verified purchase

Attitude is rude, aggressive. Company is refusing to provide correct shipping paperwork, won't address an HBL that is not legal

Tip for consumers:
Buyer Beware: this is not a business operating legitimately

Products used:
I used the shipping service from China

Service
Value
Shipping
Quality
Thumbnail of user samp441
1 review
1 helpful vote
August 20th, 2020

They understood all of my requirements quickly and completed the task with professionalism. Very good communication. They were willing to assist me on all aspects of getting the job done. They completed it and competed on time. Highly recommended!

Thumbnail of user atxl
1 review
8 helpful votes
February 26th, 2021

China Freight accepted an LCL shipment for one destination in the USA, but instead handling our pallet together, they on their own created 28 packages, and gave each one a FedEx label. These went into a container with 928 other packages. On the USA side, they authorized a random person to open the container and give the 956 cartons to FedEx cargo. In this process, they lost 25 of our 28 cartons, who knows how many others were lost. Chinafreight refused to tell us who the USA agent was, we had to investigate and finally found the USA agent, who then first could offer no help in providing proof of delivery to FedEx, then refused to answer calls or other questions. So many phone calls to China, and no support, they said file a claim with FedEx - we filed the claim and FedEx said since they never scanned in the labels, they had no responsibility. So $5000 in product, $1000 in shipping and $1500 in duty all lost. Mistakes happen, but if ChinaFreight were to offer real support - time could have been saved and there might have been a chance to find these lost items. We think ChinaFreight is a terrible company. They were also rude to our partners in China when they called to help us out.

Service
Value
Shipping
Thumbnail of user harryd145
2 reviews
0 helpful votes
November 11th, 2020

I came to think about China Freight from one of my companions. He commanded a great deal for them. Along these lines, I needed to test. This is the first occasion when I have utilized China Freight, and it's superb:-)

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Shannon s.
Typically does not respond to reviews

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