Thumbnail of user berdines

Berdine S.

Contributor Level

Total Points
87

1 Review by Berdine

  • China Freight

11/13/19

My problem is still not solved. I asked for products to be sent to me from Amazon. They received products, and took more than 2 months to locate it, now they want me to pay for storage. I am happy to pay for shipment but they refuse.
When staff can't solve your problem and want to "blacklist " you(really) because you are complaining well within your rights, you normally go to management. Sending an e mail to the supposedly "management" and he refuses to assist and refer me back to the her.

I have written back to him but he is ignoring me. I now asked to speak to his manager and I am still waiting. This is the worst I ever experienced. Be aware they are not interested to deal with you. There are 48 products missing(after they received everything) and they just ignore the issue

Tip for consumers:
The reviews they have on their own site can't be true. I was treated terribly. They have my products in their ware house and now they refuse to ship it and want to charge me storage fees. They refuse to speak to me,telling me they don't understand English. Promised they will send my products, now refuse. Want me to pick it up so that they can't be blamed for the mistakes they made. As a bussiness person myself, I know how important it is to have a happy customer. They apparently don't care

Berdine Has Earned 7 Votes

Berdine S.'s review of China Freight earned 7 Very Helpful votes

Berdine hasn’t received any thanks yous.

Berdine doesn’t have any fans yet.

Berdine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user desihub33
11/16/23

Here is Big Fraud and Scamming company Shenzhen Yuanxun International Freight Forwarding Co., Ltd...

Thumbnail of user danf911
8/8/23

I was searching for reliable shipping company with reasonable prices. At beginning everything...