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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Good product but I would take a bit bigger size as short length of trouser
Majority of clothes is great however sometimes the materials are very tiny or not great quality sometimes, but oversized for these prices products are not bad and depends on product
Great place to buy nice clothes sometimes sizes are not really relevant but for this price good experience
Everything is like the picture we see
The size is good
The shipping is nice and fast
Never received goods customer service absolutely terrible don't order off this site
Ask for one size and received sizes to small. I wanted merchandise really bad.
Most of the clothes fit good. Main thing give me room. And they don't look are feel cheap
Have previously been happy with my purchase but this time the dress I ordered was not up to standard…. Way to big and not like photo
Not good waited over a month then had to email to see were my product was took money right away don't think I would order again
Excellent service the product was nice but unfortunately not true to size so was not any good for my wife which was unfortunate
Took forever for the item to arrive but good communication after I complained
Shopped with you before love the items I bought from you they're perfect
Used this company before. Fast delivery loves my previous products
Great service used before fast delivery service products are of lovely quality and great value
Lovely to shop with great products recommended to family and friends
I reached out to return the dress that I had purchased. It was too small despite the product measurements matching my needs. No one from customer services got back to me, I have been waiting well over a month.
It took way to long it doesn't say where it's coming from until after u order which is overseas I needed it 4 an event but of course I had 2 buy something else thank 2 pack of information provided
Luv this boutique ur orders are always fast n the outfits are cute jus like the pic
The product was fine when we finally received it. I ordered the items well before Christmas for some presents and they literally arrived January 29th. Almost 6 weeks to get here.
It was nothing like the photo. Terrible quality! I returned it but haven't gotten my refund. They give you a real hard time to return it as well!
Everything was good except the tracking wasn't working very well. But I still got the product so it's fine.
Sent tons of emails just to return an item and all they keep doing is offering discount and I'm still waiting to be able to return an item
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it