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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Absolutely mortified at the clothes, they are garbage - shoes seem okay but won't know until Christmas when I wear them
Very nice items and good price. Never any issues with goods or delivery.
Took a while for delivery but a nice outfit for my forthcoming holiday
Great very comfortable good delivery love the jumpers I purchase
My products were much smaller than ordered and took over a month to arrive
My item didn't fit I wanted to return it but I didn't realize that your company doesn't do free returns. It would probably cost me more to return it than the item itself. If I would have known this I would've taken the 30% refund I was offered at first. Now I'm stuck with an item that I don't have any use of and no refund at all 😞
Delivery is a little bit longer than expected. Glad it came.
Great. Lots of compliments on clothes. I like them very much but missing my last order.
Excellent and efficient
Fast delivery
Easy to order
Your shipping process takes to long and it is very frustrating
Item did not look same as the picture. Sleeves too short
Order and delivery fine material wasn't what I expected so I sent them back and still waiting on a refund been a while
Took forever to receive the product and it was nothing like what was pictured. Threw it in the trash.
Since i wrote them, nobody answered me
I want to return it
Still awaiting one item from the order, sizes are incorrect, item is way too small for me and delivery takes far too long compared to competitors
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it