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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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The beads and pearls were Off as soon as I took out of the bag not good quality and to do a return was a nightmare at least 25 emails back and forth! It was and is ridiculous!
I'm not satisfied due to not able to return an item. I tried to fill out return form, but it was in Chinese language. I do not read Chinese.
I tried to return the product have no recourse and no number to call
She looks spectacular in her red sired lingerie. Everything fit wonderful
My wife sent me the website shopping was great
Extremely difficult to return anything, no replies from email requests
After paying for items, several
Attemps to get in touch with this company, no help - advice was offered or acknowledged! I've no items and no refunds, I won't be using them again, very disappointed!
Low quality item, material not good quality, long wait to receive item
I waited far too long for my order, over a month, but on receipt I was happy with the products. However given the lengthy wait to receive my order, I won't be purchasing from you again.
Size m was a little tight on the boobs but that's the way I like it 😀
Overall Great
Small stated 4 but more like 2 but they fit her
So at this point your merchandise was not to my expectations. The shoes are extremely heavy, it got to me after the time I need them, quality is not there and I would like to return them. This is y second time asking how to return this product.
Ordered over 5 weeks ago no updates order has not even left the warehouse yet
Everything was great!
I everything was great and done very well with my purchase. Loved everything!
So far my shopping experience has been OK! But I'm willing to keep trying!
My last purchased set my girlfriend perfectly
She's 119 pounds and 5 foot four
A lot of things on sites for whatever reason do not fit very well for a smaller people are very glad that this one did and the service was good
Chicme products are nicely made and look exactly as they do online when you get them. The sizes are true to size so you won't be disappointed when they arrive,
The clothes are good. Not see through. And pretty true to size..
Overall, quite happy with your products. Everything looks wonderful.
Description de la tenue exacte jolie confortable et conforme à sa description de tenue
Elle est super bien cette entreprise on résoit les colis vite fait
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it