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ChicmeReviews 45,633

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,440
shipping
5,839
returns
602
This company responds to reviews on average within 8 days

Instant Feedback

235,664 reviews
GB
1 review
0 helpful votes
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Items did not arrive
April 8, 2024

Ordered an outfit. Waited over a week, never told the item was actually out of stock. Took me to contact chicme to find out why I hadn't received my order. Poor service

Date of experience: March 29, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Germany
1 review
0 helpful votes
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Alles wie abgebildet und passt alles sehr gut
April 7, 2024

Die Ware kommt unbeschädigt an und passt alles sehr gut und ist wie abgebildet.

Date of experience: March 28, 2024
GB
2 reviews
0 helpful votes
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First order all good thank you
April 7, 2024

Happy with goods just a shame it all takes so long to be delivered but will order again

Date of experience: March 28, 2024
Wisconsin
1 review
0 helpful votes
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Never received
April 7, 2024

Never received my items yet. So if they should have been here. Never received

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Don't waste your money
April 7, 2024

Ordered an outfit. After 3 weeks never arrived. Contacted the company to be told out of stock but they can ship it to me in 5-10days. I said no thank you refund me. They said no, choose another item that we will send in 5-10days. I said no and then had to threaten to open a PayPal complaint. They then refunded me.

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Order not recieved
April 7, 2024

I ordered on 19th February and still not received or had a response to any emails it was for my holiday in 10th April

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
1 review
0 helpful votes
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Not happy
April 7, 2024

To long for delivery an qwality was not as good as look on the website

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Arizona
1 review
0 helpful votes
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My favorite place to shop
April 7, 2024
Updated review

Love it! Can't find the great looks I have with this quality anywhere else

Date of experience: March 28, 2024

Great so far
March 4, 2022
Previous review

Great so far

Date of experience: March 4, 2022
Canada
1 review
0 helpful votes
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Commande
April 7, 2024

Tout est parfait! Sauf c'est très long avant de recevoir notre commande

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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Horrible experience. I've contacted ChicMe to tell them I never received my item and never heard back. I will not order again.

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

Canada
1 review
0 helpful votes
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Dissatisfied
April 7, 2024

Hopefully the quality of the product was nothing like what appeared in the pictures; sizing is not at all close to what it states; material described was not at all what the end product was made of … the shirt set I bought the coloured pattern faded compared ti the picture; the shorts made from a "crepe" material not the stared material with spandex in it … will not be purchasing anything in the future … very, very disappointed.

Date of experience: March 28, 2024
GB
1 review
0 helpful votes
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Still no delivery
April 7, 2024

Over 6 weeks since ordering still no items, will not be ordering again.

Date of experience: March 28, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

New York
1 review
0 helpful votes
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Fine
April 7, 2024

Fine product looks appealing was as expected but sizing too small giving to daughter

Date of experience: March 28, 2024
GB
1 review
0 helpful votes
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.
April 7, 2024
Updated review

Easy to order, took a while to arrive, need to return 1 item as it doesn't fit

Date of experience: March 28, 2024

Very easy to deal with
August 2, 2023
Previous review

Very easy to deal with

Date of experience: August 2, 2023
Canada
1 review
0 helpful votes
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Love 💕
April 6, 2024

True to size and delivery came in no time.I loved what I ordered and I ended up buying from them again.

Date of experience: March 27, 2024
New York
1 review
0 helpful votes
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Completely dissatisfied
April 6, 2024

I never received my order - it did not even ship after 6 weeks. I emailed for status and got no response. I just emailed again to just cancel the order at this point.

Date of experience: March 27, 2024
GB
1 review
0 helpful votes
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Would order again
April 6, 2024

I didn't have a update to say item was out of stock, when I realised it had been 2 weeks I asked for a update and they gave me the option to wait or refund - I chose to wait and was notified from there on of updates.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
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Be prepared to wait for products. Quality very good

Date of experience: March 27, 2024
Ireland
1 review
0 helpful votes
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I have yet to receive my order.
April 5, 2024

It has been months and I have yet tk receive my order.

Date of experience: March 26, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,

GB
2 reviews
0 helpful votes
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Not happy
April 5, 2024

NOT A GOOD EXPERIENCE… One of my items is out of stock and wasn't notified I've asked to change for a different item which they couldn't get right, however in the meantime I had ordered another item, so far I have received nothing and have paid for 2 items
Have to say their service is disgusting and have yet to receive either item I have paid for over a month ago!

Date of experience: March 26, 2024
ChicME O. Chicme Rep
over a year old

Hello
Thank you for notifying us of your complaint.
If you have any questions, please send your order number or registered email address: support@chicme.com,we will solve the problem for you as quickly as possible.
I wish you a great day!
Yours sincerely,