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ChicmeReviews 45,632

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

service
12,441
shipping
5,840
returns
603
This company responds to reviews on average within 8 days

Instant Feedback

235,900 reviews
Virginia
1 review
2 helpful votes
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Awful
January 24, 2019

Poor quality... the item looked & felt like a house coat. It was very thick and short. Looked nothing like the picture.

Date of experience: January 24, 2019
ChicME O. Chicme Rep
over a year old

Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

South Africa
1 review
1 helpful vote
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It took exactly 8 days for my order to be delivered with the free shipping option for me which was perfect, the tracking process was very helpful. And the dresses that I ordered are very beautiful, they met up my expectations. I feel like a dream in them, I'm definitely hooked. I'm still going to shop here

Date of experience: January 24, 2019
Canada
1 review
1 helpful vote
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Very disappointed
January 23, 2019

I ordered 3 dresses since beginning of December never receive them. Would like to receive email to let me know when I will received my order or my money back thank you.

Date of experience: January 23, 2019
ChicME O. Chicme Rep
over a year old

Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards

Massachusetts
1 review
1 helpful vote
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Mi lindo vestido rojo
January 22, 2019

Recibí el vestido en una semana.
Usualmente uso size 12, mido 5 7' ordené 2 XL, es un vesrido muy lindo y jovial, es posible cortarle el largo ya que no lleva ruedo por el tipo de tela. Me encantó!

Date of experience: January 21, 2019
California
1 review
1 helpful vote
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NOT WORTH YOUR MONEY
January 20, 2019

I ordered a dress and my money was taken out of my bank account right away. I received the dress within a week and the quality of it was not bad. I got a small, but it was still loose so I sent it back for a refund. I asked customer service a question through email, but got ignored. DO NOT BUY FROM THIS SITE.

Date of experience: January 20, 2019
ChicME O. Chicme Rep
over a year old

Hello Nancy,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

California
1 review
1 helpful vote
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Worst company
January 19, 2019

I returned my dresses because they didn't fit, they instructed me to return it, then never got refund nor any responses to the email and no contact number to settle account!

Date of experience: January 19, 2019
ChicME O. Chicme Rep
over a year old

Hello Peggy,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

China
5 reviews
10 helpful votes
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The best shopping
July 11, 2019

I've so far ordered 3 items on CHICME all of which have been delivered on time and exactly how they looked online. The sizing guides are extremely accurate, In the experience of shopping on chicme, I saw a lot of people's bad reviews, and placed a list with suspicion, but I have unexpected surprises, maybe the brand needs improvement, but this is indeed a perfect shopping experience for me..

Date of experience: January 18, 2019
Canada
1 review
0 helpful votes
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Not close to the picture
January 16, 2019

The fabric is so cheap. I throw to the garbage. I only shop online. I normally satisfied with my ordered and they are better price.

Date of experience: January 16, 2019
ChicME O. Chicme Rep
over a year old

Hello Tanya,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

Malta
1 review
0 helpful votes
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I have never been more satisfied with my closet until I started purchasing from chicme. Their clothes are perfect for curvy women, as the style and material brings out the best of your figure. Their customer service is excellent and very helpful and the product always arrived in good shape eventhough its a very far journey from where I live. A definate 5 star rating!

Date of experience: January 16, 2019
New York
1 review
1 helpful vote
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Horrible service
January 15, 2019

So this ad popped up on Instagram. I clicked, they had 60% off and the outfits looks amazing.
Placed an order 1/7/19. Emailed them on instagram on 1/16/19 asking whats going on because I didn't get an email or anything saying my order is processed or shipped.
Response was my order was CANCELLED. What the hell! You cancelled my order, didn't send me an email or refund me my money.
Im still waiting for my refund! Oh and I never got a response why my order was cancelled.

Awful customer service.

Date of experience: January 15, 2019
ChicME O. Chicme Rep
over a year old

Hello,
Thank you for bringing this concerning issue to our attention.
Please accept our heartfelt apologies for the unpleasant experience. Please visit your Order History page. Simply click on "Contact Seller" and our customer service will help process your request.

South Africa
1 review
0 helpful votes
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My very first international online shopping experience with Chic has been incredible, They have assisted me throughout the process. They were very prompt in responding to my queries both on IG and their website. Will definitely continue shopping at Chic.

Date of experience: January 11, 2019
GB
2 reviews
0 helpful votes
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Ordered. Needed to return 2 items. Sent from Walsall. West Midlands. Got to send it back to California. £18.50 postage be warned. I am sure they will make the refund as difficult as possible! Bad customer service do not make this clear in the refund policy or returns. Read very carefully

Date of experience: January 10, 2019
ChicME O. Chicme Rep
over a year old

Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards

Washington
1 review
1 helpful vote
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Their products are poorly manufactured and are not at all like what is pictured on their site. It gets worse. The customer services is a laugh riot of idiots and they steal. They will run you around in more ways than you can imagine. Look them up on LinkedIn under GEEKO Tech and it explains everything; their employees are just like their clothes: cheap and Chinese.

Date of experience: January 10, 2019
ChicME O. Chicme Rep
over a year old

Hello
Thank you for writing this review and letting us know!
Hello Christine, Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.

Louisiana
1 review
0 helpful votes
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The outfit fit me like a tent. The color was all wrong and the quality was extremely bad. I will never order anything on line again. The outfit was about $70.00

Date of experience: January 8, 2019
ChicME O. Chicme Rep
over a year old

Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

GB
1 review
1 helpful vote
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Excellent
January 6, 2019

The only only shop I that produces exactly what the they display in their website. The support they offered me when i was struggling to place my order was fantastic. They even gave me additional discount. Not to forget of the excellent customer service and my jumpsuits wow I am so pleased. I love all my jumpsuits and i have received so much attention and admiration from friends. The fabric is good and the fitting is perfect. I am a UK size small but i was adivised to get a size medium and it medium was my perfect fit. I have recommended Chic Me to my family and friends and this shop is now my favourite shop. Thank you so much

Date of experience: January 4, 2019
Canada
1 review
1 helpful vote
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Poor quality materials
December 31, 2018

Never seen anything worst than that dress I bought from Chic me. Very poor quality materials, does not fit at all, does not look like the picture. I do not recommend it at all, it is a total waste of money.

Date of experience: December 31, 2018
ChicME O. Chicme Rep
over a year old

Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

Georgia
1 review
1 helpful vote
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Day 22 and I still do not have my order. I contacted them 5 days ago & they refuse to refund my money, stating it's in shipping status. That is a joke, as it is sitting in International Post Office for more than 6 days! They are absolutely useless and I will never order from them again!

Date of experience: December 20, 2018
ChicME O. Chicme Rep
over a year old

Hello
Thank you for writing this review and letting us know!
We are very sorry to hear that you had such an unfortunate experience with the shipping of your order, as it is never our intention to create inconveniences for our customers and we do try our best to always assure the delivery time stated on our website.
Please send your order number to support@chicme.com, we will help you solve your problem.
Best regards

Massachusetts
1 review
2 helpful votes
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I spent 200$ on clothes from chic me. I was so excited to receive my package. When I had got my package and open I was so upset the clothes were poor quality material very fake tags and clothes in general, some of the outfits didn't even look the same look or detailing as online pictures. I was not impressed they are scammers and chic me is not a real clothing store it is a cheap very cheap knock off of Fashion Nova ladies or men check out Fashion Nova they are real quality clothes that are cute and great material you get everything you order perfectly I made the mistake to go elsewhere but from now on only go to Fashion Nova!

Date of experience: December 20, 2018
ChicME O. Chicme Rep
over a year old

Hello,
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards

California
1 review
0 helpful votes
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Nice
December 18, 2018

I don't usually order clothes on line but this fit purrrrfect! It looks exactly like the picture and it arrived on time

Date of experience: December 18, 2018
New Jersey
1 review
1 helpful vote
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Buyer beware!
December 17, 2018

Why they advertise is not what you get! Order a long sleeve top/dress n it came with 3/4 sleeves. These companies are unethical and have no integrity! Will never purchase or recommend this company!

Date of experience: December 17, 2018
ChicME O. Chicme Rep
over a year old

Hello A W.
Thank you so much for the review!
First of all, we want to apologize for the unfortunate experience you with the quality of your order
Please trust us that we truly understand it is important for you to not only receive quality products and services. Please continue to contact us by email, and we will try our best to solve your problem (support@chicme.com)
Best regards