Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I was very late to receive this blue dress because of out of stock. The material is soft and very fashionable. I like it very much. I started to think that this brand is worth 5 stars.
My shopping experience with chicme has been incredible. I absolutely adore their clothing and accessories. But also, these prices are amazing! It is all very affordable and always fashionable. They are the first people I ever ordered cloth from online, and I have never been disappointed by them! Customer service is outstanding and the clothing material is just as good. I absolutely loved the items I received! I got so many compliments on the items I bought. The shipping speed was also quick and customer service is amazing!
Bunch of scammers. The products doesn't look near what's in the photo and when you ask for a refund they offer 20% off only otherwise u have to pay like 30$ to return it to China.
I have never been so disgusted by a purchase. They nail you with no returns on lingerie, swimsuits, etc. and obscene return freight charges. The materials are cheap, the stitching is sloppy, the lingerie/swimsuits do not come with liners so you cannot know if they are actually brand-new since everything comes in plastic envelopes with a sticky seal. They are the epitome of false advertising. The pictures are gorgeous, probably ripped-off of someone else's site or stock photography like Getty images... The only reason to buy from here is if you want a 1x use halloween costume. Even then, better off paying $5 more on amazon since they have some buyer protections in place. DO NOT WASTE YOUR MONEY!
Hello Alexis W.,
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
Disappointed lately. My items are constantly not in stock and will never again be. I get my money refunded via PayPal immediately so that's good. Still, no one likes to get their hopes up about a blouse and after waiting 2 weeks be told they can't ship it. Good quality clothes when they do arrive. That's why I keep reordering but I may stop since more and more clothes are out of stock and it's taking too long to ship.
Bought a dress, bad quality and not like pictures.
Went to return and the company said the had to email me return label after a lot of emails back and forth they finally sent me one.
Posted the dress back you have to pay for returns
They asked me to send on photos of receipt for tracking number and weight or the return wouldn't be refundable I did that and they are now emailing me saying they can't see the picture of the receipt funny that I can read it DO NOT BUY FROM THEM
Sorry for this, we sent message to you, could you please have a check?
Very good site Amazing comunication and shipping i had no problems at all! I will defenetly buy from here again. I have recently received my pack and it is just as decribed by the seller this site has been really useful and easy for shopping.
I liked th products. It was shipping on time. The quality is good. I like the dresses, accesories and shoes here, i have bought a lot of things since i shop here since the last year, and evertytime i have a positive experience
Easy shopping. Lots of items. Great prices. Very glad to find all these items in one place. Shipping is surprisingly quick with updates given frequently. Very highly recommended to everyone.
I bought a few items, worst quality clothes ever. Not like pictures. Ever since I have received non stop promo emails, that no matter how many I unsubscribe I still receive. I have contacted Chic Me 5 times to remove me to no avail, I will have to learn how to block them.
Hello Rachel R.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I am so inlove with Chicme, they provides one of the best quality clothing. Trust me when I say quality and the right fit. I received my items on time as they told me. I honestly have no problem with them. They also provide free gifts, coupons, discounts etc. I love Chicme.
This store has an absolutely customer-oriented service. Friendly and professional team ready to help and support. Garment of good quality and great variety, always elegant. Perfect decision for important people who like fashion
I have nothing but good things to say about this page. The clothes are comfortable and looks great. The packages arrive within a few days of placing the order and can be easily tracked. I love everything I bought.
Ordered a few bathing suits and a summer Two piece set. All the items were cheap looking and NOT true to size. Had to keep all the bathsuits that did not fit and return the other item. I've messaged them several times via whatsup cause it the only form of contact and after several weeks have yet to receive my refund. Terrible experience. Never again.
Hello Kat A
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.
I just keep coming back to purchase from the site because of the great selection of products, reviews, and low prices. I've discovered many favorites that I can only get here at such a great price, compared to other sites or physical stores. Highly recommend to anyone!
If you're looking for affordable, on-trend clothing- Here is the best! Extreme bargain hunting and freebie finding is my jam, and there are so many items on their website for bottom dollar- you can even get a lot of cute tops.
I love these shoes. They are so comfortable and fit great. Thank you Good Service. Great and speedy experience. So helpful and friendly, I'm very satisfied with their customer service.
The professional customer service is serious about helping me with my problems. Live chat is swift and effective. Thank you for your support team."
I am very happy with this site. Finally nice big size and original clothes at low prices. Fast shipping to Europe 14 days. I have never had any customs fees. No need to return clothes. It is now part of my favorite site.
I ordered a dress 4weeks age and it still hasn't been shipped. I did read reviews prior to purchasing from this company but I figured the good outweighed the bad so I'd try it out. What a mistake! Jacksonville, Florida
Hello Jennifer S.
Thank you for your question
Could you please send your order number to the email address:support@chicme.com?we will help you check your order.
It is so exciting to receive the order. I will buy more here. So quick to get the order for express shipping. I always buy new clothes on the website, and I have to say that this site is so good than others. Fabulous and amazing. You can just to have a try. I believe you will find things you love.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it
Hello Margaret H.
Thank you for your review!
We are deeply sorry to hear you had such an unpleasant experience with your order
Could you please send your order number and problem to the email address:support@chicme.com?we will solve your problem soon.