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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Nur 2 von 5 Artikeln erfüllten die Erwartungen
Purchased as gifts for my wife. She hasn't opened them yet to get her opinion of them.
Will never order anything from this company again! The sweater dress I ordered was not a sweater! Deceitful cheap quality
Jolis vêtements. Coupe correcte. Attention aux articles à plumes, qualité et assemblage médiocres. Les conseils pour la taille doivent être suivis pour chaque article, car différents. La livraison a été conforme à ce qui était annoncé. Le suivi des colis est utile.
Bonjour je voulais savoir ou est mon colis j'espère le recevoir au plus vite merci d'avance
Cordialement Mme hakima Hammoumi
I order 3 products, that took over 2 weeks to arrive. The products were of poor quality. Nothing like what was pictured on the site.
Lmao do not buy this dress it's such a beautiful dress but what I received was something TOTALLY different and the size was about 2 sizes smaller what a waste of money n time. Delivery took ages.
Easy to order, quick delivery and quality products
Livraison longue, pour que au final la "robe" soit trop petit, alors que j'avais pris une taille au-dessus.
C'est un haut long, ou alors un robe qui laisse apparaître les fesses entière
Waited much longer than expected, material thin and cheap, measurements off. Ran smaller than stated.
This black top is so sexy. Fits really well and is great quality at a great price.
I wish there were my size available in more options but liked what I got a lot.
Doesn't look thick and expensive-looking like picture. Very thin, very disappointed.
You all need better tracking. If I had better tracking then I would have been able to better plan this gift. I did not know anything until the gift was delivered. The product is great! I hope my spouse enjoys it and thank you all for selling it.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it