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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Everything went well with my order but personally I think their stuff is expensive especially considering the fact that you still have to pay for shipping. I was happy with my order
Need better pictures of items on models also materials aren't good quality this stitching wasn't great lots of strings hanging out also the material has a very strong chemical smell. And I also did not receive the correct size on one item. Overall for the quality of items too expensive I think forever 21 clothing has better material and good prices
Part of my order was cancelled because of an item you discontinued, it should have not been advertised
Shipping took a bit long I never received tracking information for my one package. Products all came and were nice.
From ordering to eventually dispatching the item took a while after complaining about when the item would get here did I see movement also the material used is not very good
Size is not correct, it size smaller. And one item is M instead of L is it possible to get XL. How could we exchange?
My first order. I've wanted to order from here for ages but it's a chance on whether the clothes will fit or what quality. Quality wasn't as bad I was expecting but found the price and delivery charges very high
I loved the pants but i should have ordered down a size. I ordered a large but it should have been a middle. Wanted the them to fit like the model but mine are loose.
Ordering on line was straight forward, ko tracking but informs when item has been dispatched. Delivery time not bad, product is OK, although comes up small.
I have attempted to contact this company on numerous occasions regarding returning items that were several sizes too small. The company has done nothing but give me the runaround requesting ridiculous things to frustrate the consumer until you give up returning the item.
Do you self a favor and buy from a company who will allow you to return the items honestly!
The only reason I didn't give five stars is because when I receive the dress is because it has some stains like if it was wet.
The dresses are for my Wife as a Christmas present the delivery was longer than expected.
Delivery was good. Product is very long in the leg so will need alterations.
Really comfy but I thought there were real sequins on it - not the case. Not worth buying if you want a nice going out top
Cute overalls. I love them but I usually take a size Medium US and had to order a 2x according to sizing chart and fit was perfect. Definitely order at least 2 sizes up
Some items I sincerely like, but the quality is ok, not the greatest. You get what you pay for.
I have bought from this website a couple of times already. Each time I am disappointed. I will no longer give this website anymore chances. The materials of the clothes are not great. Much of the clothes do not look like they do in the pictures. Recently, I ordered multiple items and I wish I could have returned ALL of them. However, the company makes us responsible for paying the shipping costs for their horrible products. To avoid paying the shipping costs they offer to give 20% of what I paid for. This company still wants to take my money for poor clothes quality. It is unbelievable. If this website was any serious like the other websites they would give me my money back. This demonstrates that they have poor customer service.
I was sent a Small and ordered a XL. I emailed customer service about the issue in hope I could get an exchange quick enough to receive the correct size by Christmas but I had to resend the wrong size that was sent to me back first so we missed Christmas.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it