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Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Poor all around. I never received confirmation that my order was made. Only that money was taken from my account. Had no way to track my order because I didn't receive an order number. Now the return procedure is going to be a hassle. Not a company I would do business with again.
Honestly I wish I could of got my outfit in XS but that wasn't an option. Besides that no complaints my daughter fit it perfect
Very well managed clothing website beautiful clothes and delivery is fast
La verdad ya 2 veces que compré y no me llegó mi pedido pienso qué esto no está bien
The items I order were lovely a good quality the only thing was it takes time I think it was over 3 weeks to come but loved my items be
Ordered a handful of products and one item was wearable the another was too small but salvageable. The rest were completely unwearable and I cancelled the final item which hadn't even been processed weeks after ordering it. I would order again if I didn't have to pay the return shipping fee which was £12 on a £30 order so feel like it's not worth taking a risk when the sizing is so wrong and the material was very poor for the price.
Little feedback on order, but lots of advertising spam
I was thinking the necklace and the chain came with the product
I was new to the website and a bit uncertain until my shoes arrived they kept me updated the delivery was quick and the shoes were accurate to the pictures
Shipping is very long, realizing it came from China which I already knew and shipping was expensive making this top over $30
Love the jumper there is 2 parts if it that have been badly finished
Paid way to much, to wait way to long, to get a cheap replica of this picture. Not worth it!
Don't be fooled by the pretty ad. The clothing is very poor quality made in China junk. Their sizing is wrong and they don't exchange merchandise or refund money. THIS COMPANY IS A SCAM. BEWARE!
Note: Recent research also revealed that most of the positive reviews of this company were fraudulent, posted by the company itself. The same parent company in Shanghai China also owns IV Rose, another online scam clothing company.
Runs super small, ribbon keeps sliding down and took forever to receive
Delivery took forever and everything was smushed into one bag
They sent me the wrong item, and never offered to replace it. The want to only refund me 30% when they sent the wrong item.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it