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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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$#*!k ALL OF YOU GUYS! Trash $#*! CUSTOMER SERVICE! Trash $#*! SHIPPING! Everything about this company is $#*!king horrible.
The California address is FAKE! They NEVER WANT TO GIVE ME MY REFUND WHEN I ASK MANCY FUMB $#*! AND STELLA RAGGEDY $#*! FOR IT!
They do not listen to you. VERY $#*!KING MANIPULATIVE!
This $#*! coming from Asian overseas and all they do is LIE LIE LIE! That is not how you do business with consumers! You all need to be investigated Because MILLIONS of people are getting scam by Asian scammers! I have been a true victim!
I will forever $#*!KING HATE Y'ALL! Exposing everything on ALL social media platform I SWEAR TO GOD!
Ordering was fine, seemed like I waited a long time for my order. Did not receive 2 items, & what I did receive, was so small, it was crazy! And I'm not a large woman. I'll never order from this co. Again.
Fair just like it but online purchase you can see something and seeing physically is different material
Experience was great. Shipping took a little time, but that is to be expected. Wish there were more measurements as I ordered these as surprises for my wife. It is difficult to order for her as she is very small, but extremely large in the bust category. Some of the outfits fit everywhere, but here. She literally could not even get THEM in the outfit. It is what it is. Difficult to order for her body type I suppose.
Cute tops, runs small, and mine took almost 4 weeks to arrive.
It was very fast delivery, and just what I was expecting!
I did'nt receive all my orders and I was not informed of the missing products
I ordered up a size but I should've orders my size. My shirt is a tad bit too big. So order your size.
I will probably buy more from the site. I just wish shipping options were a little better and quicker
Ordering was easy. The product was delivered to me in about 2 weeks. The clothes were cheaply made and not worth the money spent. I would not recommend this product and I will never shop with ChicMe again!
The sizing is totally inaccurate.
The quality of the material is poor not as photos on website.
Product looked exactly what I was looking for. I ordered it on 12 jan for a little extra gift for my daughters birthday 25 january. This parcel has just arrived today4 th of february. A bit late
Had a difficult time with putting card information and need speak to someone, try live text communication
Had a difficult time with putting card information and need speak to someone, try live text communication
I was very excited with my shopping with ChicMe, good prices. Only problem it takes too long for delivery.
I ordered a dress size medium my size when I received my ordered it was too big and long im 5'2 it was down to my ankle
I find it's very hard to work out sizing when buying clothes from this company, delivery is expensive and no return label is included, the hassle I have to find a way to return an item I bought for Christmas, I still havent been able to work out a way. Iv paid to deliver I shouldn't have to pay to return something that didnt fit! And not all of us have printers and nothing is easy during lockdown.
I find it's very hard to work out sizing when buying clothes from this company, delivery is expensive and no return label is included, the hassle I have to find a way to return an item I bought for Christmas, I still havent been able to work out a way. Iv paid to deliver I shouldn't have to pay to return something that didnt fit! And not all of us have printers and nothing is easy during lockdown.
Wig purchased after seeing ad. Wig arrived and was nothing like picture. Disappointed and waste of money.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it