On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered over a month ago and haven't received my package yet it was only a pair of shoes
I only received the first half of my order. I did not receive the solid crop top and sheer mesh skirt product
Still did not received my order since February. I tried contacting via email and it took several days to get back to you
I paid $14 when I could have gotten free shipping otherwise, for my 4 items to be delivered 8-10 business days. The 10th business day would have been 3/12/2021, just in time for me to pack those items for my birthday weekend out of town. I placed my order 2/26. It is now 3/22 and only 1 item has arrived. Also, the customer service is horrible. I ask about a refund on the extra shipping charge because the delivery was unsatisfactory and the rep keeps dodging the question. She (Carissa) doesn't answer everything I ask and then just says "your items aren't shipped yet. Have a nice day." Terrible experience and I'm still waiting for my items and refund.
I have not got updates and all my items therefore that said are delayed and only received one.
I have only received one item. I spent a lot of money I ordered in February and now March 22 and I still don't have the remaining items. It was never communicated that it would take a month to get items!
I have not received my shipment two or shipment three. It's been way too long with no details!
The shirts looked very pretty but when I got them, they were paper thin and to little. The sleeves were to short and I couldn't button the shirt. I ordered a large. I wear a medium and the large was to small. I will not be ordering from here again.
I ordered weeks ago and my package has just barely shipped apparently. I can't rate it if I don't have it yet. Once I get it, I will review the actual product.
Til this day I have yet to receive anything. You guys are horrible. I am about to reverse my charges with the bank.
I did not realize the items would take forever to be received. I did not recieve 2 of the 6 items I had bought and the rest of the items I had did not fit well at all. The pictures that advertise the products show a very curvy body and yet the items I had were at the maximum size provided and they still did not fit correctly. The sizes provided are misleading to universal size charts. The material is VERY see-through. The only item that had fit was the lingerie set and that barely had material on it anyways.
The emailing and return process is just as lengthy and slow as when recieving the product.
I'm currently in the process of disputing charges with credit company!
Email them and what I got it was out of stock but when I order it. It was in stock very disappointed and still waiting on it going into 2 months now
Very sad and discouraged! I had high hopes and they were shattered and the return process is awful so garbage it is!
Received the Tie Dye suit. Cut very small and narrow. Gonna have to loose 15 pounds just to wear it. I picked it because the cut of the bottoms looked to cover more area.
I have not received the Leaf Print one.
It would be nice to go back to the area of the page you were at instead of starting all over from the top of the page when you hit the back button.
Can't get a hold of anyone if I have any questions via the app I downloaded. No movement on "some" of my items since the beginning of March.
I never received my items and when I tried to reach out to see what was going on of course there was no phone number but I was able to have a live chat with someone who told me they did not see an order for me at all and then finally they found it and said they never received payment (but my bank account shows they did) The person then disconnected from the chat and I was never able to get in touch with anyone again after that. So I had to reach out to my financial institution for them to refund my money back to me
One dress I never received the other dress was too small. I wear a large and the dress seems to fit like a small
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it