business logo of Chicme

ChicmeReviews 45,799

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: support@chic-fusion.com

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
43,839
This company responds to reviews on average within 13 days

Instant Feedback

236,374 reviews

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Virginia
1 review
0 helpful votes
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No package
April 21, 2021

I ordered over a month ago and haven't received my package yet it was only a pair of shoes

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Delivery Not Complete!
April 21, 2021

I only received the first half of my order. I did not receive the solid crop top and sheer mesh skirt product

Date of experience: March 22, 2021
New Jersey
1 review
0 helpful votes
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Poor delivery time
April 21, 2021

Still did not received my order since February. I tried contacting via email and it took several days to get back to you

Date of experience: March 22, 2021
Connecticut
2 reviews
0 helpful votes
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Very unsatisfactory experience
April 21, 2021

I paid $14 when I could have gotten free shipping otherwise, for my 4 items to be delivered 8-10 business days. The 10th business day would have been 3/12/2021, just in time for me to pack those items for my birthday weekend out of town. I placed my order 2/26. It is now 3/22 and only 1 item has arrived. Also, the customer service is horrible. I ask about a refund on the extra shipping charge because the delivery was unsatisfactory and the rep keeps dodging the question. She (Carissa) doesn't answer everything I ask and then just says "your items aren't shipped yet. Have a nice day." Terrible experience and I'm still waiting for my items and refund.

Date of experience: March 22, 2021
Canada
1 review
0 helpful votes
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Waiting time sucks
April 21, 2021

Taking too long to receive the package hasn't arrived yet

Date of experience: March 22, 2021
Minnesota
1 review
0 helpful votes
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Have only received one item
April 21, 2021

I have not got updates and all my items therefore that said are delayed and only received one.

Date of experience: March 22, 2021
Illinois
1 review
0 helpful votes
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I have only received one item. I spent a lot of money I ordered in February and now March 22 and I still don't have the remaining items. It was never communicated that it would take a month to get items!

Date of experience: March 22, 2021
Georgia
1 review
0 helpful votes
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Missing product
April 21, 2021

I have not received my shipment two or shipment three. It's been way too long with no details!

Date of experience: March 22, 2021
Michigan
1 review
0 helpful votes
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Not a satisfied customer
April 21, 2021

The shirts looked very pretty but when I got them, they were paper thin and to little. The sleeves were to short and I couldn't button the shirt. I ordered a large. I wear a medium and the large was to small. I will not be ordering from here again.

Date of experience: March 22, 2021
Utah
1 review
0 helpful votes
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Nothing yet
April 21, 2021

I ordered weeks ago and my package has just barely shipped apparently. I can't rate it if I don't have it yet. Once I get it, I will review the actual product.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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WORST EXPERIENCE EVER
April 21, 2021

Til this day I have yet to receive anything. You guys are horrible. I am about to reverse my charges with the bank.

Date of experience: March 22, 2021
California
1 review
0 helpful votes
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Not a good first impression
April 21, 2021

I did not realize the items would take forever to be received. I did not recieve 2 of the 6 items I had bought and the rest of the items I had did not fit well at all. The pictures that advertise the products show a very curvy body and yet the items I had were at the maximum size provided and they still did not fit correctly. The sizes provided are misleading to universal size charts. The material is VERY see-through. The only item that had fit was the lingerie set and that barely had material on it anyways.
The emailing and return process is just as lengthy and slow as when recieving the product.

Date of experience: March 22, 2021
New Jersey
1 review
0 helpful votes
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I'm currently in the process of disputing charges with credit company!

Date of experience: March 22, 2021
Ireland
1 review
0 helpful votes
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Have not got it yet
March 22, 2021

Email them and what I got it was out of stock but when I order it. It was in stock very disappointed and still waiting on it going into 2 months now

Date of experience: March 22, 2021
Colorado
1 review
0 helpful votes
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Very sad and discouraged! I had high hopes and they were shattered and the return process is awful so garbage it is!

Date of experience: March 22, 2021
North Carolina
1 review
0 helpful votes
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Different types of suits
March 22, 2021
Updated review

Received the Tie Dye suit. Cut very small and narrow. Gonna have to loose 15 pounds just to wear it. I picked it because the cut of the bottoms looked to cover more area.
I have not received the Leaf Print one.

Date of experience: March 22, 2021

It would be nice to go back to the area of the page...
February 26, 2021
Previous review

It would be nice to go back to the area of the page you were at instead of starting all over from the top of the page when you hit the back button.

Date of experience: February 26, 2021
GB
1 review
0 helpful votes
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Dress
April 21, 2021

I can't review this item because I haven't received it

Date of experience: March 22, 2021
Canada
1 review
0 helpful votes
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Customer Satisfaction
April 21, 2021

Can't get a hold of anyone if I have any questions via the app I downloaded. No movement on "some" of my items since the beginning of March.

Date of experience: March 22, 2021
Florida
1 review
0 helpful votes
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Fraud
April 21, 2021

I never received my items and when I tried to reach out to see what was going on of course there was no phone number but I was able to have a live chat with someone who told me they did not see an order for me at all and then finally they found it and said they never received payment (but my bank account shows they did) The person then disconnected from the chat and I was never able to get in touch with anyone again after that. So I had to reach out to my financial institution for them to refund my money back to me

Date of experience: March 22, 2021
New York
1 review
0 helpful votes
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I didn't receive the blazer dress
April 21, 2021

One dress I never received the other dress was too small. I wear a large and the dress seems to fit like a small

Date of experience: March 22, 2021