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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Very pleasant, it did take a while to arrive but over all it was very nice experience
It was a. Good experience i would order from this site again
Everything is a good quality and price is good... will be ordering more.
Got my order super late, nothing looks like it'd fit me and just looks all around poor quality
My orders are always perfect but this company could definitely work on their delivery time.
Not to bad at all on the mail delivery being so delayed
Easy online navigation & checkout process. Items for all ages.
This was my first experience. I do not have any complaints
Experience was not bad but the materialIt's too thin could be much thicker this item would look much better
I was expecting a well put together dress and I got some cheap looking material. Then I ordered a pink and black dress and it looks gold and black
Scammers! Do not order anything from this site! They steal money!
Scammers! Do not order anything from this site! They steal money!
Disappointed. Totally different from what I expected. Bad material and larger sizes with a number than what I asked for
Some photos/ads can be deceiving. The prices are great, but you never know what you're actually getting
Item didn't fit as described. Needs more stretch. Nothing more to report
Dress came from China, so the shipping took longer. The material was horrible.
Fast shipping and item was exactly as ordered. I will be ordering again from this company. Very Satisfied
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it