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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I didn't realize this was shipping from China. Which isn't a bad thing, it just takes like 3 weeks to get to you which I was not expecting. Also the fabric literally feels like paper and doesn't look anything like the pictures. But super cheap so oh well! Not a big deal just wouldn't recommend
All items too small made not true to American sizes. Made for Asian built people or petite individuals
Ill keep ordering from u guys, even though its late but amazing quality and nice outfits!
I love the color but its too long for me the dress. But i like it. Thank u
Great product. Quick shipping. Very satisfied. Fits as expected
Quicker then I thought and easy. Lots of great clothes to choose from and Ive recommended friends.
It was fine, did take a while and when the dress came, it was way too long and didn't fit too well.
Not the highest of quality material but it definitely works! Helps so much with wearing leggings, biker shorts, and tighter fitted pants!
Love being able to see reviews. Love options offered!
Love being able to see reviews. Love options offered!
It took a month to get delivered, regardless what the circumstances were clients should be hold responsible or pay a delivery fee...
I bought my items off an ad from Facebook or Instagram as an impulse buy. I fully expected the items to take 6 months to come if ever but they came in just a few weeks and the quality is better than I expected!
I didn't receive all the products, the pants where see through and too small, would like to trade in for a bigger size
Will do business with you guys again. She loved them.
Not too good. Communication was real bad when I tried to find out delivery date. The date received was later than the original date given
Shopping was ok but took some time to get here. Looking for a dress and web site showed up
A long wait but was worth it. Had me checking the mailbox daily. I love the feel and how I feel in them.
Good overall Shopping experience. I am satisfied with the blouse and it arrived in a timely fashion.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com
Answer: Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it