• Chicboho

Overview

Chicboho has a rating of 1.92 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Chicboho most frequently mention customer service, and return address problems. Chicboho ranks 1990th among Women's Clothing sites.

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What reviewers want you to know

Positive highlights

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Critical highlights

  • On top of that I've been battling customer service for 3 days just to get an address to return them.
How would you rate Chicboho?
Top Positive Review

“Nice service and products!”

Alan P.
7/10/19

I truly have to say thank you. As all things go in life you are always skeptical of products you purchase online. But Chicboho is excellent. Not only their products but their customer service. This counts a lot and I will continue to purchase from them with confidence. I purchase a silk scarf. Straw bag and both were of excellent quality and already have my wish list for more scarves and other items. Thank you... it was a pleasure! And I highly recommend them.

Top Critical Review

“This company is a total scam!”

Gayle W.
1/10/22

This company is a total scam! They said they shipped my package but it ended up in the wrong state. I asked to ship a second time and still went to the wrong state. When I asked for a refund they took forever to agree to it and then did not want to refund the shipping charges. Every email I got from them was like they had not read previous correspondence. Once they agreed to a refund they said they would refund my PayPal account. I did not pay with PayPal. The only way I got my money back was a dispute with the credit card company.

Reviews (102)

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user gaylew126
1 review
1 helpful vote
January 10th, 2022

This company is a total scam! They said they shipped my package but it ended up in the wrong state. I asked to ship a second time and still went to the wrong state. When I asked for a refund they took forever to agree to it and then did not want to refund the shipping charges.
Every email I got from them was like they had not read previous correspondence.
Once they agreed to a refund they said they would refund my PayPal account. I did not pay with PayPal. The only way I got my money back was a dispute with the credit card company.

Products used:
Never received anything so I didn't use anything. My order was placed November 7 and I've just now got a resolution on a refund (providing they actually follow through with the refund)

Service
Shipping
Thumbnail of user aj251
1 review
16 helpful votes
May 7th, 2019

This would have to be the worst business' I have ever had to deal with. After not receiving a delivery which cost over $80, they have refused to refund, make a claim to the post office, call me directly or offer even half back. They are unprofessional, offer no help or information and refuse to assist in a matter which is clearly their fault. Do not buy from them. If you were to put the cash directly in the trash, you would get the same result.

Thumbnail of user pattiw57
1 review
14 helpful votes
May 1st, 2019

Nothing new, should have read the reviews before ordering. Took two months, then received absolute garbage clothing. So short in the bodice it is laughable. The scarves and one sweater were able to be worn, otherwise the bulk of my order was not even good enough to give to charity. They did however teach me to do some research before I buy online, so they gave me something... skepticism! Better buy in person or from a well known company that will back their product.

Thumbnail of user jenniferm1150
1 review
8 helpful votes
June 20th, 2019

I ordered size 2XL because of the measurements they provided on the site 42 inch breast. When the piece came, it didn't fit
I measured the dress it was 34 inch and fabric was awful and not the material it says it is. The stitching starts out white and goes yellow on one sleeve. Poor poor poor quality! Don't order from here! SCAM. I ordered as a Halloween costume but not even good enough for that. Pure Trash!

Thumbnail of user staceym162
2 reviews
9 helpful votes
February 23rd, 2019

I ordered $160 worth of clothing & it was fraudulently recieved by someone while I was traveling for work. It's been over 3 months and I get the same scripted reply from "if you want the products, send us the money again". The rudeness & lack of interest infuriated me! I filed a claim with DHL, to no avail. Don't have the cc I used at the time so I'm screwed. I'm filing a small claims suit. I'm THAT MAD.

Thumbnail of user jacqulines4
1 review
1 helpful vote
October 27th, 2019

Placed and order. Have not receiving the package as yet.
How can companies like this still keep running.
Can't something be done about FRAUD and SCAMS

Thumbnail of user sheilam192
1 review
5 helpful votes
March 14th, 2019

Horrible quality and fit - returning is NOT really an option because they want you to return to China - which means you may or may not get your money back at all. I was offered $20.00 to keep my $250.00 order and sell it on my own. When I refused they offered me $80.00 to do the same. Finally they gave me the return address to China. Ridiculous and unfair business practices and customer service options. Not to mention it took a week just to communicate all of the above with them.

Thumbnail of user helenw54
2 reviews
4 helpful votes
April 15th, 2019

I bought 2 hooded lace up back dresses, one in red and the other in brown. I received 2 brown. Obviously knockoffs and nothing like photo. Customer service is a joke. Seller asked for clearer pictures of colour, I'm sure he/she is colour blind. Finally accepted my pictures and offered me $4 I spent £43.98 on the 2 dresses. 'What do you think of that' they said, how generous lol. I asked if they were serious? Still waiting for a reply

Thumbnail of user katies607
1 review
0 helpful votes
August 12th, 2020

I've place an order March, 2020 and I still haven't received it. I can't seems to find a website for Thai company. Are they out of business? I want my money back!

Thumbnail of user soumic5
2 reviews
1 helpful vote
July 10th, 2019

I ordered many times from this website. I am truly fans of this store. Every time I ordered from them, my package was shipped out within 2 days and they offer me free express shipping, I received them in about 5 days. Very good quality. I have recommended it to my friends. They tried and surprised as well!. Please try! You would love it.

Thumbnail of user alanp218
4 reviews
20 helpful votes
July 10th, 2019

I truly have to say thank you. As all things go in life you are always skeptical of products you purchase online. But Chicboho is excellent. Not only their products but their customer service. This counts a lot and I will continue to purchase from them with confidence. I purchase a silk scarf. Straw bag and both were of excellent quality and already have my wish list for more scarves and other items. Thank you... it was a pleasure! And I highly recommend them.

Thumbnail of user kalyanig
1 review
12 helpful votes
December 12th, 2018

Worst possible customer service including terrible fitting clothes. So slow and sloppy in terms of responses. The sender has to pay to ship items back to China for which the postage is expensive and customer service never responds.
Total waste of money and time shopping here and working with a poor service overall. Stay away from websites like this. Scam!

Thumbnail of user lyrab3
1 review
1 helpful vote
August 31st, 2018

Quality Service. I love the quality of the boho dresses I ordered. The items were shipped fast and are in very good condition. Thumbs up!

Thumbnail of user ashokk40
5 reviews
2 helpful votes
July 10th, 2019

I love Chicboho's styles. And the prices and the quality. But more than this - it is my style - my kind of clothes and I absolutely am delighted that someone has created so many for me to choose from. Other new companies have come along and tried to create the same lines and shapes - but they just miss. I have looked at all of them and for the style, the price and the perfect shipping fee - This is my choice. I suggest you take a look. Something there has your name on it!

Thumbnail of user abbyb47
1 review
3 helpful votes
March 31st, 2019

Do not use Chicboho! Nothing looks like it does in the picture and description. Sizes are totally off from the chart they give. Very Costume like. VERY cheap quality! Horrible customer service. The dresses I ordered took almost 3 months to arrive and when asking customer service where the Items I paid for are they did not help at all and just asked personal questions. Weird. STAY AWAY!

Thumbnail of user godfreym24
4 reviews
1 helpful vote
July 10th, 2019

Chicboho is the best you tend to get nice modern world type of clothing very nice trusted an reliable and efficient enough. This I wonderful I give you five stars

Thumbnail of user lindaw513
1 review
0 helpful votes
August 6th, 2018

I am very pleased with my order and the shipping. I was worried about the shipping, but actually, it did arrive in 10 days, that's not too bad. They were packaged neatly, folded nicely and smelled fresh. I was nervous when I opened the package, but I tried them on and they were very pretty. The material is nice, especially with no need to iron. Honestly, I will order again soon. I suggest you give them a chance. The customer service replied promptly with my questions. I am very relieved!
Linda

Service
Value
Shipping
Quality
Thumbnail of user alexisg48
2 reviews
6 helpful votes
April 15th, 2019

I purchased 2 kimono style garments, took 3 weeks. Unfortunately, I stayed reading the reviews or I would never have ordered one single thing from this company. Received and they are not American sizing and looked nothing like the pictures. Bought through advertising on Pinterest. They advertise there. Don't bother...

Thumbnail of user vb47
1 review
7 helpful votes
November 29th, 2018

Goods came from China. Did not look anything like what I ordered. Upon contacting the webshop they claimed that it was. When I insisted on returning the goods they gave me a fake address and after 2 months of waiting the goods are being sent back to me. Now I get no reply of them.Don't believe the positive reviews they are fake.

Thumbnail of user polinak6
2 reviews
11 helpful votes
October 17th, 2018

What they show on their website is aged sexy leather and styling. What you will get in the mail is a completely different product, cheap chinese plastic-y item that you wouldn't even look twice at the store. Refuse to provide a refund when complaints with comparison photos are sent to them. Stay well away.

Thumbnail of user jamiec197
1 review
7 helpful votes
April 29th, 2019

The quality is terrible. Colors don't even look close to what is on their website. This company ruins online shopping.

Thumbnail of user jennym187
1 review
7 helpful votes
April 30th, 2019

Awful quality of clothing. Sizes were way off. Colours not as advertised. And it took 3 months to be delivered. While I'm glad I eventually did get my order, the quality of the material for all articles was so bad I won't wear them. DO NOT BUY FROM CHICBOHO.

Thumbnail of user rorenas
1 review
2 helpful votes
September 13th, 2018

Love the boho styles and Chicboho is definitely one of the many sites to go for. I ordered two wonderful dresses and shoes and must state that I am beyond satisfied and will be ordering more. The prices are comparable and the quality was great. Compliments?... Keep them coming!

Tip for consumers:
Here's a tip for ya! If you're a busty woman (as I am), order your dress(es) 1 size up. You can always use a belt to sash the wasteline. And when ordering your shoes, remember that you're going to be ordering by European sizes so pay attention to the size guide!

Service
Value
Shipping
Quality
Thumbnail of user dianal138
1 review
15 helpful votes
January 3rd, 2019

Have you seen that meme where they joke about the beautiful dress you order from my photo and then it comes and looks completely awful? That was my experience With what I ordered from chicboho.

What was supposed to be a beautiful white dress is an awkward misshapen piece of woven together plastic fabrics with no give, horrible quality and an overall unfitting outfit.

I've had 5 friends with similar but different body shapes try it on and it's awkard on every one. The top part of sleeves are really tight but then the cut is so off it falls off the shoulders. The little tiny in the front stretch is the fabric and makes it look like it's going to rip apart before it actually ties the front shut. Save yourself the money and don't buy anything from this company Their return policy is horrible and they will try to talk you into changing your decision and tell you cannot fit in their policy anymore

Thumbnail of user roslynm5
3 reviews
5 helpful votes
August 23rd, 2019

I recently bought a very attractive faux fur trimmed coat from Chicboho.com. The colours are very bright, & good to look at. However, it is very thin, & cannot be described as a winter coat at all. I recommend it as a Spring/Autumn coat. Delivery was reasonably quick.

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