website thubmnail of Chestnut Five
How would you rate Chestnut Five?
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Missouri
2 reviews
9 helpful votes
Follow Tina A.
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Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous

Date of experience: August 4, 2020
GB
1 review
14 helpful votes
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Robbery
June 24, 2020

So where do i start! I ordered a pair of 'jeans' from here which were roughly £20. After months of waiting for them and so many email which i had no response to, i finally sent that last email that said it all... again no response then only a few days later i receive a tiny parcel ( thinking it was a cameo top i ordered) only to find the most hideous pair of tights that had been printed on to look like jeans?!?!... my family laughed in disbelief! I cried and all i could think was they need a new name! 'Rob ya blind mam'

Date of experience: June 24, 2020
Illinois
1 review
9 helpful votes
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Never recd product
October 8, 2020

My daughter ordered 2 anti gravity chairs 6 months ago. Emailed and no response. Never received product. I wish there was a way Facebook ads could be red flagged and then not allowed to scam us. This is disgusting.

Date of experience: October 8, 2020
Idaho
1 review
12 helpful votes
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Horrible
July 14, 2020

A one star rating is far too generous for this disgusting company stealing people's money. Their online ads and photos look NOTHING like what you get in the mail. They're sending paper thin crappy leggings with a picture of jeans stamped on them! I've never received anything so ridiculous in the mail before. I wouldn't be caught dead wearing this trash. To make it worse they flat out refused to give me a refund despite my obvious dissatisfaction with their "product". Terrible quality, terrible customer service, and flat out liars.

Date of experience: July 14, 2020
Pennsylvania
1 review
0 helpful votes
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RUN from this company!
September 22, 2020

I ordered 3 desert makers... was sent colors I didn't order, missing all 3 US adapter plugs, and one smashed box/damaged item. I filed a dispute and was told over 2 1/2 months ago they would replace the damaged item and send the adapters... haven't even received shipping info yet so time to file an FBI internet fraud complaint against them!

Date of experience: September 22, 2020
Michigan
1 review
1 helpful vote
Follow Linda L.
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It took 2 months to received crappy and cheap product. False advertising for sure. Jeans are actually tights. I Save yourself time and money and avoid this company for sure. They suck. Don't order. I can't believe Facebook lets them advertise on there because they censure false info. This company does not deserve even a single star.

Date of experience: June 27, 2020
Indonesia
1 review
1 helpful vote
Follow dina c.
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My order was approved on 6 of march 2020, never arrived, I asked the customer service it got answered after several attempts with an apology and they intended to reship my order, after that email there is no more response and the product never arrived and there is no tracking code send to me.

Date of experience: October 1, 2020
GB
1 review
5 helpful votes
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Zero stars
June 24, 2020

This order has finally arrived. It is a complete waste of money. Not only did it take over two months to come, the bras are complete rubbish. They are supposed to be XL size. They are not, more like S. The fit is all wrong and they do not do what the promotion said they would at all.
Do not buy their products!

Date of experience: June 24, 2020
Australia
1 review
0 helpful votes
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I ordered a product in June and I still have not received it. When I contacted them, they told me to contact the delivery service myself. The delivery service told me they have not had shipping updates for the product for over 30 days so to contact the seller to rectify the issue. I've emailed them several times since and they refuse to even respond to my emails. This company is not professional and don't guarantee delivery. As soon as the item is sent it is your responsibility to ensure it arrives at your address. If you have any issues they will not be there to assist you. They won't even bother to respond to you!

Date of experience: October 2, 2020
Connecticut
1 review
0 helpful votes
Follow Bob Z.
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Total Scam
July 7, 2020

I never received my order. Reported them to my credit card company and am going to report them to Federal Trade Commission. Refuses to answer e-mails and no phone number to contact them. Nothing but a scam.

Date of experience: July 7, 2020
Pennsylvania
2 reviews
0 helpful votes
Follow Darcy G.
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I ordered 2 EcoWatt Energy Saving Devices after reading about a product like it in a home magazine. The order was place on 4/20/2020 & with COVID delays, I thought okay, it will get here eventually. I did reach out to their customer service via email on 6/29/20, but have not received a response. I tracked their shipping to a facility in the US, and it says that the USPS is waiting on the originating post to dispatch this mail piece. I paid through PayPal and the merchant name is She Swish Limited, and the debit shows She Swish was paid but the support email is *******@smileyhomey... so many names to follow! And no response has been received yet. I am guessing that many people are finding themselves in the same situation. Fortunately, I spent only $33.94 on this order. But what a scam!

Date of experience: July 23, 2020
South Africa
1 review
9 helpful votes
Follow Ria M.
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I have ordered bra's in March 2020, I have sent numerous emails and the customer care centre ignore me flat. This is daylight robbery. I took money from other people and now I look like the criminal.DON'T EVER ORDER FROM CHESTNUT5... they are quick to take your money but never deliver I have sent them a mail to change the delivery address which they confirmed they did. And thereafter no reply again accept promotional mails

Date of experience: August 23, 2020
Maine
2 reviews
13 helpful votes
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Scam
July 2, 2020

I ordered a paint roller kit a couple months ago it took well over a month probably six to eight weeks to come. Unfortunately the paint job was completed when I got the paint roller kit I didn't even open the package I sent it right back it has been a month now and I haven't heard a word when I look for contact information this site is closed down who do I get the whole of to get my money back does anybody have any information on who I can get a hold of

Date of experience: July 2, 2020
Sweden
1 review
2 helpful votes
Follow Johanna N.
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Ordered 3 bra's in January 2020. It's now end of April and the only shipping info I have is that the parcel left Beijing in March. I call bull$#*!! Don't ever buy from this web page, it's a scam! I'm glad I didn't waste too much money on them.

Date of experience: April 28, 2020
Alabama
1 review
16 helpful votes
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Terrible Quality!
March 23, 2020

It took over two months to receive the product. I purchased two bras. They didn't fit right! Your boobs bulge out the sides and the lace that is supposed to cross over your breast, is sewn so strange that it falls below the breast and just rolls. It does nothing to compliment you! Poorly made especially for the cost. Do not purchase ANYTHING from this company!

Date of experience: March 23, 2020
Singapore
1 review
7 helpful votes
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Scammers!
April 11, 2020

Don't buy from these scammers from china! Even their tracking app is fake- it reflected as having done a successful delivery but i didnt get my 3 pairs of jeans. Apparently I'm not the only one. Trying to get a refund now!

Date of experience: April 11, 2020
Michigan
1 review
5 helpful votes
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Horrible smell
January 17, 2020

I should have known better. After a 2 month wait my order arrived. I opened the outer packaging and was hit by an odor of some sort of petroleum based origin. Not quite diesel fuel, close but stronger. I laundered my product. Still smelled so hung outside. Still outside. Still stinks! If there were negative stars this would rate the most.

Date of experience: January 17, 2020
California
1 review
1 helpful vote
Follow Karin R.
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Purchased pants that looked great in reviews and ads. What I received is nothing like what was advertised and when I rated the item on their site, the negative review is hidden. Cheap, crappy products.

Date of experience: April 30, 2020
GB
1 review
7 helpful votes
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Order of 3 bras
March 6, 2020

I ordered a 3 bra pack in january 2020 and up to yet it has not arrived. I have emailed the company? Five or six times to which they andwered twiice.
They told me they had located my details and asked if I would wait further 15 days and then heck again. To be honest, I think this is. SCAM and no such company exists. This is making it hard for you to decide who to trust?

Date of experience: March 6, 2020
Florida
4 reviews
20 helpful votes
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A total scam
May 4, 2020

ChestnutFive is not interested in your order. They take your money and get away with it. Even BBB, which has many complaints about them, has not shut them down. They send confirmations to you, and after awhile you realize that you're just not getting your product. They finally wrote to me saying that they have no way of tracking once the product is in the US., so " please contact your local carrier asap to check on package to avoid non-delivery." The local carrier, of course, knows nothing about this!

Date of experience: May 4, 2020

Overview

Chestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 607th among Pets sites.

service
2
value
2
shipping
2
returns
1
quality
2