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Claim Your BusinessChestnut Five has a rating of 1.1 stars from 42 reviews, indicating that most customers are generally dissatisfied with their purchases. Chestnut Five ranks 671st among Pets sites.
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My review on Chestnut Five is to Never and I mean Never order from this company! I made an order in March 2020 and it is now July and I still don't have my order, even after many attempts to contact them I got nothing but a run around! So safe yourself some grief and bypass this company!
Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous
Worst bait and switch ever. I ordered a pair of jeans back in mid April 2020 and they refused to refund my money or answer my emails because I never received them. Here it is August 2020, I finally got this piece of colored, silky, stretch material that would fit a 5 year old- nowhere near the color, texture or type of jeans I saw in the pic and ordered. Utterly ridiculous
A one star rating is far too generous for this disgusting company stealing people's money. Their online ads and photos look NOTHING like what you get in the mail. They're sending paper thin crappy leggings with a picture of jeans stamped on them! I've never received anything so ridiculous in the mail before. I wouldn't be caught dead wearing this trash. To make it worse they flat out refused to give me a refund despite my obvious dissatisfaction with their "product". Terrible quality, terrible customer service, and flat out liars.
I have ordered bra's in March 2020, I have sent numerous emails and the customer care centre ignore me flat. This is daylight robbery. I took money from other people and now I look like the criminal.DON'T EVER ORDER FROM CHESTNUT5... they are quick to take your money but never deliver I have sent them a mail to change the delivery address which they confirmed they did. And thereafter no reply again accept promotional mails
Tip for consumers:
NEVER ORDER FROM CHESTNUT5
Products used:
I never received my order everytime I ask the lady to follow up she will reply that I must wait for their customer service call centre and they are very busy. Guess what they are not to busy to take my money ...but don't deliver
So where do i start! I ordered a pair of 'jeans' from here which were roughly £20. After months of waiting for them and so many email which i had no response to, i finally sent that last email that said it all... again no response then only a few days later i receive a tiny parcel ( thinking it was a cameo top i ordered) only to find the most hideous pair of tights that had been printed on to look like jeans?!?!... my family laughed in disbelief! I cried and all i could think was they need a new name! 'Rob ya blind mam'
I ordered 3 bra's. They completed the order sent me a tracking number that have record with. So basically I'm tracking nothing. Can't reach support on website no phone to call.
I ordered a 3 bra pack in january 2020 and up to yet it has not arrived. I have emailed the company? Five or six times to which they andwered twiice.
They told me they had located my details and asked if I would wait further 15 days and then heck again. To be honest, I think this is. SCAM and no such company exists. This is making it hard for you to decide who to trust?
It took over two months to receive the product. I purchased two bras. They didn't fit right! Your boobs bulge out the sides and the lace that is supposed to cross over your breast, is sewn so strange that it falls below the breast and just rolls. It does nothing to compliment you! Poorly made especially for the cost. Do not purchase ANYTHING from this company!
It took 2 months to received crappy and cheap product. False advertising for sure. Jeans are actually tights. I Save yourself time and money and avoid this company for sure. They suck. Don't order. I can't believe Facebook lets them advertise on there because they censure false info. This company does not deserve even a single star.
Ordered 3 bra's in January 2020. It's now end of April and the only shipping info I have is that the parcel left Beijing in March. I call bull$#*!! Don't ever buy from this web page, it's a scam! I'm glad I didn't waste too much money on them.
My daughter ordered 2 anti gravity chairs 6 months ago. Emailed and no response. Never received product. I wish there was a way Facebook ads could be red flagged and then not allowed to scam us. This is disgusting.
ChestnutFive is not interested in your order. They take your money and get away with it. Even BBB, which has many complaints about them, has not shut them down. They send confirmations to you, and after awhile you realize that you're just not getting your product. They finally wrote to me saying that they have no way of tracking once the product is in the US., so " please contact your local carrier asap to check on package to avoid non-delivery." The local carrier, of course, knows nothing about this!
I ordered 3 desert makers... was sent colors I didn't order, missing all 3 US adapter plugs, and one smashed box/damaged item. I filed a dispute and was told over 2 1/2 months ago they would replace the damaged item and send the adapters... haven't even received shipping info yet so time to file an FBI internet fraud complaint against them!
My order was approved on 6 of march 2020, never arrived, I asked the customer service it got answered after several attempts with an apology and they intended to reship my order, after that email there is no more response and the product never arrived and there is no tracking code send to me.
I should have known better. After a 2 month wait my order arrived. I opened the outer packaging and was hit by an odor of some sort of petroleum based origin. Not quite diesel fuel, close but stronger. I laundered my product. Still smelled so hung outside. Still outside. Still stinks! If there were negative stars this would rate the most.
I ordered a paint roller kit a couple months ago it took well over a month probably six to eight weeks to come. Unfortunately the paint job was completed when I got the paint roller kit I didn't even open the package I sent it right back it has been a month now and I haven't heard a word when I look for contact information this site is closed down who do I get the whole of to get my money back does anybody have any information on who I can get a hold of
I ordered 2 packages of 3 different colored bra's in January and still have not got them. Clarissa T. Never got back to me, very disgusted with this company.
Carol Wake
Don't buy from these scammers from china! Even their tracking app is fake- it reflected as having done a successful delivery but i didnt get my 3 pairs of jeans. Apparently I'm not the only one. Trying to get a refund now!
This order has finally arrived. It is a complete waste of money. Not only did it take over two months to come, the bras are complete rubbish. They are supposed to be XL size. They are not, more like S. The fit is all wrong and they do not do what the promotion said they would at all.
Do not buy their products!
Typical switch and bait! I received "tights with denim design drawn on" definitely not what they advertised!
Tip for consumers:
Don’t do it. It’s a waste of time and money.
Products used:
None. I am an adult woman. The quality is horrible- see through - basically like I’m wearing dark pantyhose!
I ordered 3 pants, b2g1 get1 free got charged for 3! And haven't received any yet! Plus no reply on my email response! Buyer beware!
Stay away from this company. Ordered pants from them 2 months ago and still haven't gotten them in the mail and they won't reply to any of my emails.
I cannot even rate their products, because I never received anything or even a refund! Worst company ever!
I ordered my 3 pack bras in January. Have yet to see them. What a rip off! Do not order from them no
Purchased pants that looked great in reviews and ads. What I received is nothing like what was advertised and when I rated the item on their site, the negative review is hidden. Cheap, crappy products.
Complete and utter scam! Order not received. Inconsistent communication filled with false promises
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