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Here’s what consumers have asked with answers from Chestnut Five staff and previous consumers.
Very unprofessional and don't guarantee delivery. If you item doesn't arrive, they stop responding to your emails.
SCAM... very slow, ordered items are not what you receive and they refuse to correct their errors even when they claim they will. They need FBI internet fraud complaints filed against them so they are stopped from scamming other people! It took them 3 months to get my order to me... one was damaged in a smashed box, one was not the color I ordered, and none came with a US adapter plug. I have been waiting for almost 3 months to get the replacement for the damaged one and to get the adapter plugs... numerous e-mails go unanswered. No items, no refund, nothing.
