Chegg

Although I have utilized chegg for a while now. I recently downloaded the app and it has messed everything up. I hate this product now and will be looking for another form of tutoring help. Only being able to switch between two devices has really crippled me. I can use my laptop and phone as needed but if I am at the library and want to use a computer for the printer I can only swap 1 a month? Well what if a student is at that computer... so annoying. CHEGG CHANGE YOUR POLICY YOUR YOUR REVENUE WILL GO DOWN.

I ordered 4 textbooks in hopes of receiving them the first week of school. I ordered the books August 22nd. It is now September 6th and the books are still "pending shipping". I attempted to cancel the order 4 times already and have not received an email or any other indication saying that I will be refunded the money I spent on the textbooks. I am so disappointed and worried about how I will catch up with my school work without my materials. STAY AWAY FROM CHEGG PLEASE

The online chat agent was very rude to turn off the send message(reply) function, I can only look at the chat and read his/her reply after that. I have never received this kind of service. The chat agent said "keep your eye out". Then I felt be offended and try to send message back, but the funtion can not used, the chat window showing the agent still typing continuely, my message funtion unuesable. Finally, the agent ask me "is there any other question". That is ridicules, he/she knew I can not reply the message, I check the chat functions, all funtions are unusable except one named "... transcript". The customer service attitude is really opened my eyes.

What ever you do, never ever subscribe to this website. They won't give you refund even though you haven't use it for single sentence. There is so many useless thing and not the one you want

I would give it zero star. I never share my account with anyone, but I got suspended for something I do, such as forgot to logout the first device before login the second device, forgot logout the VPN, searching from browser instead from Chegg. Those kind of thing it is very easy to forget. The first few times they are willing to re-instate for me when I call. Then they refuse to re-instate for me. So I was out of service for 2 days. If Chegg want to prevent account share, why rule-obeying people like us has to suffer. Chegg logo is " Student first". That is funny. Aside from that. Many solution in Chegg is not as well explained as in Slader. Unfortunaly, Slader does not have as much data is Chegg. My advice is use Slader if it meet your needs. Don't spend money for Chegg unless you have to.

Over the weekend I received several Chegg emails. This morning I noticed charges to my paypal account. Under further investigation, it looks like someone started a Chegg tutors account under my account. I have a monthly Chegg subscription for study only. I am 30 years old and hold a valid Texas teaching certificate. I currently run the marketing department of a power trading software company and am 6 classes away from completing my MBA at the University of Houston Downtown. Once I logged into this new Chegg tutor account, it is clear the tutoring asked was not for someone of my career and education level. I have no children so that is not a possibility. I have stopped all payments and notified all the open tutoring requests to cease contact, as I was trying to close out the tutoring account. My bank and paypal have also been notified. When I tried to reach Chegg no one could help me. I did a live chat with Alexis from Chegg and she was not able to help either. She said she didn't know what to do. This is an issue as these hackers are able to access subscribers bank account information, however Chegg doesn't seem to take cyber security seriously.

365 Data Science program is like a boon for every student who wants to develop his/ her skills and best for those who want to start a career in data science. Even if a person don't know how to implement simple maths formulas in Excel then they have designed a very perfect course structure for the basic Excel and when the person gain knowledge and build his basics, they have advance excel course which contains all the tips and tricks as well. The teaching assistance is very dedicated and ready to support 24x7. They have covered all the required skills for data science like Python, R, SQL, Tableau and even if a person is weak in Maths, Statistics, Probability they have designed their very amazing lectures for these basics so that student can be comfortable when he learns the programming skills and also they have designed SQL+Tableau, SQL+Python so that student can correlated these programming language and understand the difference between different languages very well.

Where to begin, can't select zero stars, the option isn't available, just like Chegg's site. They make sure their customers have the fewest options possible. Prepare for a user experience that will make you feel like you're an infant. Want customer service chat? Too bad. You can TEXT them! Is it obvious/easy to find? *sigh*... Want to set your primary payment method? You gotta call or text. Want to remove a payment method? Call or text. Want to find support pages? You're better off googling what you need with Chegg in quotation marks so you can navigate their site because within it, you will be lost, there are infinite dead-ends and non-intuitive pitfalls. I can't tell you how many times I've tried to navigate their site, only to remind myself I am stupid for not just trusting Google to get me to the right place instead. Whoever designed this site is the actual antichrist. You may be able to find a place to sell your soul in their website, but you won't find any reasonable site functions otherwise without a chat. For a company that has exploded and revenue of 776.3 Million dollars... you would think they'd offer their customers ya know... a customer service chat? The ability to manage your payment options? Not being repeatedly given a tour of the site if I'm away for a little while? Not repeatedly getting inundated with two-factor authentications? In short, Chegg is a necessary evil for Engineering students. This is one of the many reasons I'm looking forward to graduating. I can't wait to dump Chegg because it is actual hot garbage, so is its support.

You have to keep renew to use the service what a bull$#*! website, I am using chatgpt after this month.

They will send you the wrong products and then make you go through the hassle of returning them. Just order through Amazon instead there customer service is way better.

Scammer-trap tactics! Don't rest credit cards on the profile. From my mobile I logged in to retrieve some saved citations, (1) They have pop-ups that you will have to use the 3-day free trial to gain access to the "free service" and can only (2) cancel from a computer and (3) they will hit your card if you slip. (4) I tried removing credit cards,but you (5) cannot remove without customer service assistance. I was working 12-14 hours piggyback shifts in the field with (6) no access to a computer. I had to stop everything to borrow an iPad, (7) couldn't get it to cancel and remember the only way you can remove the card is to call or text customer service which feels like the same person using different automated names. (8) They beat me to be able to stop life and chase them to cancel a service that I don't need or never used. Once I got them to remove my credit cards they tell me, (9) you can never put that card back on your Chegg profile again and (10) you will lose immediate access to the service although they just (11) took your money for a month of access. Trap pop-ups, No refund, no access, sounds like irregular and unethical business tactics to me. I'm contacting my bank and BBB and hoping for a class action lawsuit.

Tried speaking to a Supervisor because my card was charged out of the blew and I was unaware until today and they wouldn't even give me a REFUND. I REPEAT do not use Chegg they are very sneaky and will just continuously charge you when your not looking. By far the WORST customer service ever

DO NOT USE CHEGG OR THEIR TUTORING. Their customer service is terrible and they charge you hundreds for tutoring of just a few hours without letting you know on the website. They didn't refund me and I'm a broke college student who had no idea that "tutoring" wasn't a part of their "study" $14 membership. They asked for my opinion on customer service through email, and when I told them I was unsatisfied, they only said they're sorry and didn't help any further. Ridiculous..

The first day I asked a question it was totally false answer. Then I asked others questions to "tutors" never received any answer. So I cancel my subscription. Please don't waste your money.

This textbook site will charge you even when you return the books. I had to FIGHT LIKE HELL with their customer service because they charged me the full price of the textbook even after I returned with additional extention fees. THANKFULLY I kept my return receipt from UPSP with tracking to prove. Make sure you document everything you do with Chegg as they are very dishonest. After 5 times contacting them, they kept saying they never received it, but when I produced the tracking number, they all the sudden found it in their warehouse and it was a "mistake," There needs to be some kind of consumer protection with this type of business. They really need to be shut down.

I sold six books to Chegg for a quoted total of $196.73. Upon reading reviews from other sites I was definitely nervous about sending my textbooks to a site that keeps them if they are in "poor" condition. Sent my books out on the 12/23/13 and was notified Chegg received them 12/29/13. Books were in the conditions specified and I received the full quoted amount (or at least they said that was what the check was for). They said it would be mailed within 5 business days and I figured with New Years right around the corner I would probably be waiting. Check showed up today 1/11/13 for the full quoted amount. I have to say guys, I was definitely nervous about getting stiffed but it worked out. Warning, only send your books if they are in GREAT condition, if you are weary about the condition don't send it because they might not pay for it and it will mess with your experience. As a Senior graduating in May 2014 I would definitely sell more of my textbooks that I purchased not related to my major again. I hope this review provided a little reassurance because I had nothing but a positive experience. Also I asked for a Check NOT Swerve or whatever it is called, still no issues. Definitely would give them my business again.

This is a scam, you will get nothing out of it but a bunch of crap. The company is out of India. Once you pay, anything that you need is charged extra and the answers are ridiculous, like 3rd grade writing. I got my money back because I went through paypal and explained what they did to me and I'm sure they have heard it before. I had my money back that day, that normally never happens in disputes. Do not give any money to these LOSERS, YOU WILL NOT GET IT BACK. NOTHING ON THIS SITE IS USEFUL