Chegg

THEY TOOK MY MONEY THROUGH THE SUBSCRIPTION. NONE OF THE ANSWERS WERE REAL OR TRUE. I WAS NOT ABLE TO FIND ANY HELP AND WHEN I REACHED OUT TO CUSTOMER SERVICE THEY SAID THEY WOULD NOT REFUND MY MONEY. THAT IT WAS INELIGIBLE. EHY IS THIS WEBSITE STILL STEALING FROM CUSTOMERS? PLEASE DO NOT GIVE THEM UR MONEY STAY FAR AWAY FROM CHEGG.

It's very rare that an expert answers your question, and even less likely that they have the answers to what you're looking for.

Just an attempt to take money while giving nothing.

FOR ANYONE SEEING THE "DEVICE LIMIT" BUG READ THIS:

How to get around it:

1) Type in question in the search bar

2) Find desired answer

3) Click and scroll down as fast as possible(A mouse makes it easier)

4) You should see some of the answer if scrolled down far enough before the screen freezes

5) If there as an image as an answer right click it and save it to your computer (Open it to view the answer)

6) Crtl+p and scroll down the pages(Most of answer should be there)

7)Repeat this process for all of your questions

I hope this helps. I have no tried it on MAC or mobile. Spread this message to help everyone get through their classes!

I ordered a book and it took 2 MONTHS to get it- the class had already stared 3 weeks in and then I received the book after many emails- not returned.
Then I signed up for the online service. DON'T WASTE YOUR MONEY! I've had to verify my laptop (in my home always so same wifi, same laptop... the only one I own) every time I sign on! Then THEN if I sign on more than twice in a month i get a message that I've "already verified my maximum amount of computers for the month" so I can't even use the service! What the actual f*#@! WASTE OF TIME AND MONEY!

I purchased two items from Chegg for an event, however both were too big. I requested a smaller replacement. I was charged, twice for the return and I have not returned nothing. Out a $100.00.

I needed help with some Homework but was very hesitant to pay 19.95 for a subscription. I needed the help though. Well I could not find anything I was looking for and a couple of things I did find were wrong. I contacted Chegg asking for cancelation and refund, they then told me they could not issue a refund. What do you mean you cant issue a refund. I paid for a service that screwed me I did not receive the service or what I paid for. They did not care at all. I went to PayPal where I paid it from and sure enough I had to cancel payments to them even though the subscription was canceled or they would have just kept charging me. I clicked REPORT a PROblem on PAypal and requested a refund for a service I did not receive and Paypal got me a refund immediately. CHEGG is a rip OFF do not purchase! STAY AWAY good thing I paid thru paypal

Question: How Do I Send. Keep Getting Message "Your Question Is Too Long. Please Make Sure You're Just Asking One Question And Only Include The Necessary Information For The Question To Be. I am using chegg study over three year and now when i want to post some question on it. Chegg policies did not allow to post it. Then why i am wasting my money on it.

The solutions you will receive are not useful and the price is too high for what they offer. Also, the answers take days not hours to be sent to you and still they are not what you have asked for.

Everyone working here is extremely rude and unwilling to help. Be very careful of the small fine print when buying/renting a book from them. THEY WILL TRY TO SCAM YOU. When I rented a book from them, I was automatically subscribed to CheggStudy (which i never used, because I clearly had no clue I was getting subscribed to something I did not authorize). I was charged $14.95 every month. They were unable to refund me my money that, once again, I DID NOT AUTHORIZE. This company is very used to dealing with students, and has absolutely no idea how to treat their customers. Save yourself the trouble and DO NOT BUY FROM THEM.

Do not trust them they keep debiting your account even after the subscription has ended and you have sent numerous emails to cancel it.

I had to get the subscription for one answer, and it was incorrect. I canceled my plan right away. Chegg denied my refund, so there goes $20 for nothing!

This is our first and last Chegg order and we have had multiple issues. First, they canceled one book as an "early return" before we even received it. They have no idea why it was canceled. They refunded and said I could re-order, but the price had jumped $100. I spent 45 minutes on the phone getting it straightened out, including re-ordering the book at the original price, but having to wait another three days. Second, received the teacher's edition even though I ordered the student edition. Third, false advertising. Even though the title of the book says Inquizitive, etc. is included, it is not. There is fine print that says those items are not guaranteed even though they're plainly stated as included. Now we have to pay again to get the other things we need so that my child can complete her assignments. Chegg considers these things as supplemental options, but the instructor says they are required. Fourth, every box contains a can of Red Bull "energy" drink. I realize this one is personal preference, but people are dying from those things and I do not feel it is appropriate to be pushing dangerous products to our students. To Chegg's credit, they are quick to provide discounts (up to 80%) and refunds, but the time, hassle, and frustration, and disappointment are not worth it.

Cancelled 6 months ago yet I keep getting charged. Was told 3 months in a row I wouldn't be charged again but it keeps happening. Turning it over to my bank as fraud

First of all, Chegg is a scam and they will still your money. I had a subscription in February of 2019. I kept it for a month before completely canceling my subscription. Being that I am busy with college, I noticed I was still being charged every month. They told me that they can only refund me 3 months which was $50. Chegg still owes me $80 for they other months, but refuse to give it back and the girl I was on the phone didn't really care not even the slightest to help me with my problem. I just told her to have a good day and I will surely sue the company because I have proof of everything. DO NOT JOIN THE SUBSCRIPTION EVERYONE LIKE DO NOT!