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CheckPeople.com presents a mixed reputation among its users. On the positive side, many customers appreciate the quality and accuracy of the background checks, citing detailed reports and useful information that can be difficult to find elsewhere. However, significant concerns arise regarding deceptive billing practices, with numerous complaints about unauthorized subscription charges and difficulties in canceling services. Customer service experiences are often criticized for being unresponsive or overly focused on upselling rather than addressing issues. Overall, while some users find value in the service, the prevalent negative feedback highlights a need for greater transparency and improved customer support.
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I have a premium account, so I assume I'm getting a lot more features than the free service, but in my opinion, it's more than worth the money. If you need to use this service in your HR department, I encourage you to give it a shot and go for the premium account. You'll save a lot of time and effort and getting background checks for employees and potential job candidates. I think any HR representative would be more than pleased with the services they offer.
Be very careful with this company. After you cancel the service they will charge you again 1 month later. It's only a $1 but it's the principle. When I called about the charge they tell you the previous month has been credited to your MasterCard so the $1 is for that. There is no credit to my MasterCard.
I use this website almost every day for my work to run a quick background check on job candidates at my company. The reports they release are pretty thorough, with names, family members, cities, and even some criminal background, so you get a full picture of the people you want to hire and bring into the company. What I love most is that it's so easy to use - I just type the name of the person and the city (the last part is to get more accurate results, though if you don't know the city or state you can browse through the list and still find the person you're looking for). And that's it! I use this website almost every day for my work to run a quick background check on job candidates at my company. The reports they release are pretty thorough, with names, family members, cities, and even some criminal background, so you get a full picture of the people you want to hire and bring into the company. What I love most is that it's so easy to use - I just type the name of the person and the city (the last part is to get more accurate results, though if you don't know the city or state you can browse through the list and still find the person you're looking for). And that's it!
They are fraudulent, they are unethical, they offer no service of value, they are rude, and they are a complete embarrassment. The girls claimi g to be customer service, they are just completely useless.
Scammers and rip off artist Don't worry I'm the smart one on here I got in touch with the FBI with their online scammers and credit card fraud division since they say oh we can find out if anybody you know works for the FBI or DEA they were very interested so now they will have the FBI breathing down their neck's once they tap into their site and you know they are computer wizard better than they are or ever will be At this very moment they are typing into the website especially when I told them that I can find out if somebody works for the FBI or DEA or has a concealed permit which is a no-no if anybody wishes to file a class action lawsuit get in touch with me at *******027 let's sue these bastards trouble damages plus time and lawyers fees
"Just a small monthly fee" yeah $#*!ing right. When I first signed up it charged me $1. Then the same day it charged an extra $7. Fast forward two days and my account is charged another $49.99. Customer service is awful; I've been trying to cancel my subscription ever since that $49.99 charged my account. Only $#*!ty companies make it this hard to cancel a subscription. Legit companies let you cancel with ease; no calls with customer service and cancelling is a breeze within the website/app. I wouldn't give your card info to any sites like this, EVER. You don't need these people lookup services. Learn from our mistakes, people!
I've given up and finally closed my account to prevent them from charging again and again.
CROOKS, CROOKS, CROOKS, CROOKS, CROOKS, CROOKS, CROOKS,!
This company is a rip off - dont use them!
Don't use this company for background search. Nov 24 I did a background search on a possible roommate, was charge 2x $7.00 and $29.16 (overcharged by $28.00). I called them to dispute the charge, 1st time was was the same day and the rep couldn't find my order, called a day later and the csr found the order, knew about the mistake. Claimed that there was a problem with there billing system. By then I had already filed a claim with papal. Was told by the csr from Checkpeople that I had to close the claim and once they were notify by paypal that they would refund me the money.
Now its been more than a week, I closed the claim with paypal, received notice that the dispute has been closed from paypal.
I just got off the phone with Checkpeople csr rep Tianti (rep # *******) in the Calif office, she claims that now I have to get paypal to call them to say that the dispute has been close. Paypal considers the matter closed because I closed the dispute.
This company is a rip off dont use them!
They say it is $1 for people check up so I did it on myself and they charged me $29 . I read their small print carefully and it doesn't say that they will charge me $29. ALso they initially said that I have criminal record ( which is why I did the check up because that scared me), but they didn't have anything in their report including correct information about my address. Scam!!!! Stay away
I searched for myself, just to see if this rag is legit. It came back saying I had "multiple criminal records." I have NEVER been arrested. So, how is this possible? It also states my net worth, which is not any of anyone's business, as over $5,000,000! Fantastic, if only it were true. Where can I cash in? SKIP THIS PHONY SITE!
Do not use this service it is a scam. They claim to give you a trial for $1 and then they charge your credit card for $30. I called the company and they state that it is a website issue. I have found looking into it further that they have been doing this to people for years.
Why was I charged 29.00 when said it's a 1.00 check
I cant view anything on this computer can you cancel the transaction
DO NOT trust these people! They advertise that if you cancel within the 5 day trial they won't bill you; however, that's a lie. I canceled within an hour of activating the 5 day free trial and within 24 hours they billed me for a monthly service ($29.16). I contacted them immediately and they acknowledged that there was an error on their end and they'd refund my money. But in taking money they were not authorized to, they screwed up my account and I have yet to hear a response from them. Nine days ago. These people are scammers! There are better/more credible sites to use. DO NOT GIVE THESE SCAMMERS YOUR INFO, THEY WILL STEAL YOUR MONEY!
CROOKS! CROOKS! CROOKS!
Okay, you won't accept my review unless it's 100 characters?
CROOKS! CROOKS! CROOKS!
CROOKS! CROOKS! CROOKS!
CROOKS! CROOKS! CROOKS!
Enough?
This company is HORRIBLE! Supposedly you get to investigate someone and can cancel your subscription within four or five days, I called them, cancelled and still got billed after they told me they had refunded my money WHICH THEY DID NOT!
GOING AHEAD WITH COMPLAIN WITH POLICE, THESE PEOPLE ARE FRAUD. I AM A INTERNET USER AND KNOW VERY WELL HOW SITES AND PAYMENT WORK. NEVER NEVER ENTER YOUR CARD DETAILS ON THIS WEBSITE. RANDOM DEDUCTIONS WOULD START HAPPENING BEFORE YOU KNOW IT. I HAD TO BLOCK MY CARD AND CONTACT MY BANK TO LODGE COMPLAIN.
I signed up to do ONE search and cancelled membership WITHIN THE HOUR. Like other users, I was then charged $7 to download the report, and no like anyone, would NEVER pay that... when i called they gave me the runaround of course... if the company are monitoring these reviews, which I highly doubt, and you try to take more money, you WILL, I PROMISE YOU, YOU WILL BE HEARING FROM MY ATTORNEY AND WE WILL BEGIN OUR INVESTIGATION INTO YOU
I joined first for $1 - which I was unable to use. Then I paid $4.99 and was able to use it.
I was charged $7.00 for a PDF format - which I was unaware of... they said it was on the account - but I would have never paid $7 for PDF. THEN I was charged $29.16.
On the good side: i spoke to two people there this AM (Sunday) and the first person, Dimitris, refunded the $29.16. Then his supervisor, Kristin, refunded the $7.
I just check on FaceBook, and even tho they said ti would take 5 to 7 days to appear -
AND, guess what, it is already refunded.
BTW - the information was not useful - I already knew the info they offered me.
STAY AWAY - don't waste your time and money.
DO NOT WASTE YOUR MONEY! They are nothing but a bunch of lying, incompetent, and morally challenged people. Besides the fact that they do NOT. Deliver what they promise - most of the information they have/post of their website is false! And to make things even worse, they refuse to remove your FALSE information from their site!
STAY AWAY AND SAVE YOUR MONEY! THEIR INFORMATION IS FAKE!
These people are crooks, cons and thieves. They offered at trial for 4.99 for unlimited reports. Then charged me 7.00 to download the pdf's.
The information is (at best) inaccurate, possibly libelous. They have "current" addresses and phone numbers for people who've been deceased for YEARS. The numbers and addresses were NEVER theirs but, various friends/relatives. They have conplete strangers listed as "associates."
On top of all that, they make it hard as hell to find out how to cancel and then, charge a month even when you DO cancel. I cancelled on June 23rd, they charged 49.99 the same day and when I complained they tried to convince me to keep the service at a discount. I still said no and they tell me that my subscription will in on July 23rd. No. I don't want ANY membership to their fraudulent company.
I notified my bank, had my card cancelled, have to wait for a new one, and am having a hell of a time getting the charge stopped.
DO NOT USE THEIR WEBSITE!
Answer: Scam! Beware, they will drain your bank before you even have a chance to notice!
Answer: I had to cancel my card with my bank and file 3 claims before I got $4.33 back. But, Check people will say they didn't take it and say that you have to do a 3 way call for them to verify. I don't know about you, but I'm a complete idiot when it comes to technology.
Answer: BECAUSE THIS COMPANY WILL RIP YOU OFF! CALL YOUR CARD HOLDER IMMEDIATELY AND STOP PAYMENT!
Answer: Report them to the FCC. I did. They say they'll charge you one amount, then go nuts on your card.