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Check PeopleReviews 467

2.7

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Check People Reviews Summary

CheckPeople.com presents a mixed reputation among its users. On the positive side, many customers appreciate the quality and accuracy of the background checks, citing detailed reports and useful information that can be difficult to find elsewhere. However, significant concerns arise regarding deceptive billing practices, with numerous complaints about unauthorized subscription charges and difficulties in canceling services. Customer service experiences are often criticized for being unresponsive or overly focused on upselling rather than addressing issues. Overall, while some users find value in the service, the prevalent negative feedback highlights a need for greater transparency and improved customer support.

This summary is generated by AI, based on text from customer reviews

service
120
value
125
shipping
46
returns
85
quality
114

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Georgia
1 review
0 helpful votes
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Good Background
October 7, 2020

Good background check and no issues cancelling. So the service from this site is very good and customer support is also amazing.

Date of experience: October 6, 2020
California
1 review
0 helpful votes
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Much Informative
October 7, 2020

I was curious to see what was publicly available on myself and did a background check on myself. Very surprised to find how much information was out there.

Date of experience: October 6, 2020
West Virginia
1 review
0 helpful votes
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Great Service
October 7, 2020

I needed to find some federal court records in order to obtain the information that I had lost and got what I wanted

Date of experience: October 6, 2020
New York
1 review
0 helpful votes
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Customer service agent
October 7, 2020

Customer service agent was really nice and helped me out with an issue I was having with my report. Thanks

Date of experience: October 6, 2020
New York
1 review
0 helpful votes
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I tried a free trial subscription to find addresses of former classmates for our 20 year class reunion. I found a good amount of info on several people on my list but not enough to justify a long term commitment.

Date of experience: October 1, 2020
Georgia
2 reviews
0 helpful votes
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Used the reverse phone number checker and it helped me solve my problem and give me the information I was looking for.

Date of experience: October 1, 2020
California
2 reviews
0 helpful votes
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Excellent Experience
October 2, 2020

My experience was excellent. I found all the information I was seeking and it was all recently updated and user friendly. I would not hesitate to use again if the need should arise.

Date of experience: October 1, 2020
Romania
1 review
0 helpful votes
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Received my report on time and after a month I needed to cancel my subscription and the young lady that I dealt with had wonderful people skills and treated me with white gloves.

Date of experience: September 29, 2020
New York
1 review
0 helpful votes
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Great Work
September 30, 2020

Works great! With little effort, I was able to pull up public records for several parties in question. Everything checked out just nicely in the end.

Date of experience: September 29, 2020
New York
1 review
0 helpful votes
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Best Service
September 30, 2020

Delivered the service they said they would. It was no hassle canceling the service after I got the report I ordered. It took 15 minutes to call and cancel in the end.

Date of experience: September 29, 2020
New York
1 review
0 helpful votes
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Very Helpful
September 29, 2020

Your representative was cordial and helpful, and handled my request expeditiously.
The rep offered me options and explained them well.

Date of experience: September 29, 2020
Texas
1 review
0 helpful votes
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Thank you for your help. :)
September 27, 2020

I have found a lot of people I grew up with in the short time I have searched on checkmate. Thank you for your help. :)

Date of experience: September 25, 2020
Utah
1 review
0 helpful votes
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I get from my searches
September 27, 2020

I've been using Check People for months and am very pleased with their service and the results I get from my searches. I've told friends and family about their site and strongly recommend them.

Date of experience: September 25, 2020
Hawaii
1 review
0 helpful votes
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I like to know everything
September 27, 2020

I just moved to a new neighborhood and I like to know everything I can about my neighbors in advance. Once I got most of their names, I subscribed to Check People just to make sure there were no skeletons in their closets. You can never be too sure these days. Luckily, they all checked out. I'm pleased with their results and accuracy.

Date of experience: September 25, 2020
California
1 review
1 helpful vote
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I trust their results.
September 24, 2020

With the school going back in a few weeks I have to find a roommate and place to live on campus. It's not easy vetting roommates during Covid, so I use Check People to filter through possibilities in advance. It helps me illuminate anyone who has any red flags in advance. I trust their results.

Date of experience: September 23, 2020
GB
1 review
0 helpful votes
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Short Amount Of Time.
September 24, 2020

Check people's service is very fast and time-saving. I never expected that they will provide me the correct details within a short amount of time. Their customer support service is also appreciable.

Date of experience: September 23, 2020
Washington
2 reviews
5 helpful votes
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Rip Off
September 23, 2020

I was going to get a passport and needed to get a divorce date. I signed up downloaded it and the information was not there. I called they said that's not public information. They confirmed that there was the $1 signup fee and then I got a bill for $6.99 because I downloaded the document, to try and locate the divorce date. I knew I was going to get screwed but I needed that date to fill out the paperwork

Date of experience: September 23, 2020
New York
1 review
4 helpful votes
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Misleading website
September 22, 2020

I was charged $6.99 and $8.99 for the $1.00 free trial service. Check people is a complete fraud. I never saw anything but that it was going to cost $1.00 for the people search feature. This has never happened to me and the customer service agent was rude and unhelpful. Do not I repeat do not sign up for any of their services because you will be ripped off.

Date of experience: September 22, 2020
Nevada
1 review
0 helpful votes
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Works just as advertised
September 21, 2020

Having used many background checkers before this one was the easiest to use and had updated results. I have no complaints.

Date of experience: September 20, 2020
Illinois
1 review
0 helpful votes
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Really helpful
September 11, 2020

When looking for new tenants for my property it is really helpful and if something does pop up as a red flag, then you get the information you need to make a decision without having to have any awkward conversations.

Date of experience: September 11, 2020