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Check PeopleReviews 467

2.7

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Check People Reviews Summary

CheckPeople.com presents a mixed reputation among its users. On the positive side, many customers appreciate the quality and accuracy of the background checks, citing detailed reports and useful information that can be difficult to find elsewhere. However, significant concerns arise regarding deceptive billing practices, with numerous complaints about unauthorized subscription charges and difficulties in canceling services. Customer service experiences are often criticized for being unresponsive or overly focused on upselling rather than addressing issues. Overall, while some users find value in the service, the prevalent negative feedback highlights a need for greater transparency and improved customer support.

This summary is generated by AI, based on text from customer reviews

service
120
value
125
shipping
46
returns
85
quality
114

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Illinois
1 review
0 helpful votes
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Easy Experience
October 24, 2020

I used this service in order to reverse a phone number and it was an easy experience. The website gave me the information in a timely manner and when I called to cancel it was very quick.

Date of experience: October 23, 2020
Massachusetts
1 review
0 helpful votes
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They are a rip off
October 22, 2020

They don't give you any pertinent info and just want to charge your card...

Date of experience: October 22, 2020
Colorado
1 review
1 helpful vote
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I authorized $1 charged for 1 check. I was immediately charged $29.16 and $6.99. When I called the first person I talked to said I couldn't cancel, but could get a discount. He told me the $6.99 which I did not authorize was non-refundable. I also found that the information they provided was incredibly inaccurate.

Date of experience: October 20, 2020
Georgia
1 review
0 helpful votes
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We were able to find
October 19, 2020

E were able to find my wife's biological mother using checkpeople with a common last name and in another state.

Date of experience: October 19, 2020
New York
1 review
0 helpful votes
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Signed Up For Trial
October 19, 2020

I signed up for the trial and got what I needed. It is very obvious you need to call and cancel once you do not need the service anymore.

Date of experience: October 19, 2020
West Virginia
1 review
0 helpful votes
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Good Results
October 19, 2020

I have used checkpeople many times over the last few months and have had relatively good and reliable results. I am content with my service!

Date of experience: October 19, 2020
California
1 review
0 helpful votes
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They Deserve This
October 19, 2020

They get an A+ from me on their level of care. It helped me with my wedding invitations to find people I was looking for.

Date of experience: October 19, 2020
Illinois
1 review
0 helpful votes
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Good Website
October 19, 2020

Good website, nice design. Easy cancelation process. The information I received was helpful and informative.

Date of experience: October 19, 2020
California
1 review
0 helpful votes
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Good Customer Service
October 14, 2020

The customer service agent was kind and professional while helping me cancel my account. Happy to be a part here.

Date of experience: October 14, 2020
Illinois
1 review
0 helpful votes
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Really happy
October 14, 2020

Have been using checkpeople for 3 months now without any issues and concerns. Happy customer here. Great service

Date of experience: October 14, 2020
Washington
1 review
0 helpful votes
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Can generally find the information I'm looking for. Good source data. You have a great site and I will use it often! Thanks!

Date of experience: October 14, 2020
Texas
1 review
1 helpful vote
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Scam
October 12, 2020

Tried canceling on line you can't then tried canceling over phone no one answered. They keep charging you until you can get hold of someone. It's a scam do not do it.

Date of experience: October 12, 2020
Texas
1 review
16 helpful votes
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Theives and frauds
October 8, 2020

Paid for a background check, price agreed to was one (1) dollar. They charged 30 bucks! On top of that, there was no information provided. Absolutely NONE. The report all but said I didn't exist. This "service" is a scam. I just got off the phone with my lawyer and apparently this is standard for these bastards. They steal from you and provide nothing that they advertise.

Date of experience: October 8, 2020
Illinois
1 review
0 helpful votes
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Really Helpful
October 9, 2020

Located my nephew in ohio using the reverse phone number lookup. This is really helpful tool for everyone.

Date of experience: October 8, 2020
California
1 review
0 helpful votes
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Good Results
October 9, 2020

Good results. I am happy with the tool. I will use it again when i need. I would recommend you to use this.

Date of experience: October 8, 2020
California
1 review
0 helpful votes
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I was wow
October 9, 2020

Although results were not 100% accurate I could not believe what I discovered about some of my neighbours.

Date of experience: October 8, 2020
California
1 review
0 helpful votes
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Great Support
October 9, 2020

Very good customer service after I discovered a bug on my report. Thank you for helping me solve this.

Date of experience: October 8, 2020
California
1 review
0 helpful votes
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Complete Background
October 9, 2020

The most complete background checking website online. I tested multiple websites and the results were not up to date until I tried checkpeople.com

Date of experience: October 8, 2020
Texas
1 review
0 helpful votes
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I get what I am looking for the service is quick and easy to use. I'm surprised at some of the things that I've discovered.

Date of experience: October 7, 2020
Illinois
1 review
0 helpful votes
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Fully Satisfied
October 7, 2020

I tried a few other services but they didn't have current information on that person. Checkpeople helped me find the person I was looking for so I give them 5 stars.

Date of experience: October 6, 2020