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Cheap Tickets Deal

How would you rate Cheap Tickets Deal?
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India
1 review
0 helpful votes
Follow Rizwan A.
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Amazing service.
March 11, 2020

I am a happy customer. I would like to say thanks to agent Jake. He worked smartly to find a great deal in the nick of the moment. I appreciate their pricing which is the best.

Date of experience: March 10, 2020
India
1 review
0 helpful votes
Follow Carla S.
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Purchased my tickets with them on best deal and received my tickets without any delay. Highly recommend!

Date of experience: March 31, 2022
New York
1 review
0 helpful votes
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Great Deal!
January 17, 2023

Worked with Claire to book a trip to Aruba! She was very helpful and kind! She gave us a great deal! Thank you Claire!

Date of experience: January 16, 2023
Canada
1 review
0 helpful votes
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Great Service
June 1, 2022

I got the best price and good customer service and I will recommend this site to anyone need to purchase Air tickets for best price.

Date of experience: May 30, 2022
New Mexico
1 review
0 helpful votes
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Easy and quick
April 10, 2022

It's very easy and quick website booking. The app was found through the Google store and very easy to use

Date of experience: April 10, 2022
California
1 review
0 helpful votes
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Great service
April 29, 2022

Booking with cheap tickets was seamless. They cared enough to call and confirm my transaction. Thank you

Date of experience: April 28, 2022
Canada
1 review
0 helpful votes
Follow Rob E.
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A complete SCAM
January 9, 2024

I booked 2 tickets to Costa Rica in October departing December 26. When I got to tge airport the agent informed us the the flights were never ticketed and there was nothing they could do. We scrambled and bought tickets at a premium. I have contacted CTD multiple times they say they will resolve but never get back to me. DO NOT USE THIS SCAM SITE!

Date of experience: January 9, 2024
GB
1 review
4 helpful votes
Follow Pilar R.
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If I could I would give 0 stars. Cheapticketsdeal is basically pure scam and a the most dishonest company I've dealt with.
They owe me over $2,000 of credit from tickets that got cancelled during Covid and we I have never been able to re-book to new flights (even if the credit is valid until Dec'22) or got a refund. After chasing them via phone and many emails (which 99% of the time got ignored) they replied that we should ask for the money back to their supplier! Even if we have never had any contacts or done any transaction with their supplier! Their Customer Service and Concerns Team have no process and no training at all on how to deal with complains or they are simply told to ignore customer complains. I'm now in the middle of a legal action process with the small claims court in the UK and I will also contact Skyscanner and Kayak to share the legal case, to try to stop this scammers from listing in global travel comparison sites and to prevent other customers from falling into the same trap.

Date of experience: August 30, 2022
California
1 review
2 helpful votes
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FRAUD ALERT
December 1, 2021

FRAUD ALERT - Avoid these scammers! Their agent added a flight segment to the day of departure and one when we returned. They did this in two different reservations so it wasn't a mistake. They did this to add cost to the ticket. The airline said that had we presented the tickets on the day of departure they would have cancelled the tickets. The airline said the ticket should have been $300 less per ticket. They issued a new receipt for the lower price. When I called and asked Cheap Tickets Deal about this, they said, well everything is fine now, (without any offer to refund the $300 per ticket). I told them that they had made our booking under false pretenses and to just cancel the tickets. They refused. Very argumentative and interrupting 18 times (I counted). My credit card company has voided the transaction based on suspected fraud and is conducting an investigation. I plan to tell this story to anyone who will listen. I've already notified Momondo.

Date of experience: December 1, 2021
New York
3 reviews
2 helpful votes
Follow Dan H.
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BA cancelled return flight in MArch 2020 and right away I call cheapticketsdeal to process the cancellation. Well for 5 months now nothing happen. Every 2-3 weeks I call they say same thing... they process for refund with BA... if I call BA they say that nothing was filled with them from chepticketsdeal so months are passing and still nothing... I had another 6 cancellations with other airlines and all was processed in 2-3 months except this one so pray guys that you don; t have to deal with a refund with them. Better buy directly from airline cause like this I see no happy ending.

Date of experience: August 1, 2020
Canada
2 reviews
2 helpful votes
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Complete Crooks
December 10, 2020

Still waiting for a refund from a an airline-cancelled flight almost 10 months ago. The airline returned the money to Cheapticketsdeal over 6 months ago -- they simply haven't refunded it to me. I've spent over 40 hours on the ohone with them so far: AVOID this company.

Date of experience: December 10, 2020
Canada
1 review
2 helpful votes
Follow ALBERT G.
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Beware of Scam
December 6, 2019

Beware of this company,
Will get you a (hard to believe) deal, then will send an email asking for your credit card information, and "Card Authorization Form" your info and Driver license! All these after the booking is confirmed, and even they will issue confirmation number to you!
And if you don't send these information right away, guess what, no booking, everything is cancelled!
I think this operation is based in a basement in some small building in China
BE WARE OF SCAM!

Date of experience: December 6, 2019
Texas
1 review
3 helpful votes
Follow Joshua K.
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Fraud and liars.
February 28, 2020

Quotes prices and then doesn't honor them. Customer service made anti Semitic comments.
They took credit card
Sent confirm.
Kept saying ticket is coming.
4 days later reneged.

Date of experience: February 28, 2020
India
1 review
1 helpful vote
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I came across this site through my friend and it gives cheap and best deals... moreover they have efficient customer service as well...

Date of experience: January 14, 2019
Illinois
1 review
0 helpful votes
Follow Yolanda M.
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Representative was very helpful with finding me a cheap flight for last minute planning, grateful for the service provided.

Date of experience: April 17, 2021
India
1 review
0 helpful votes
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Wonderful experience
March 31, 2022

Got very good deal and excellent service. I will definately recommend cheapticketsdeal.com to all for best flight deal

Date of experience: March 31, 2022
California
4 reviews
4 helpful votes
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We purchased a ticket for over $1000 2 years ago, paying so that we could change, alter or get a refund if necessary.
We are still awaiting our money/refund 2 years later. But it is not just the money, it's their despicable conduct and complete waste of dozens of hours that they should be ashamed of.
Last March 2020, after numerous calls during which we would be often on and off hold for up to 2 1/2 hours, we were told that we would get the refund within "three weeks". When that didn't happen we called again by mid or late April and were told "it's coming within the next two weeks". This year we have called no less than 25 more times and have been promised call-backs, email responses within 24 hours and more. NOTHING! Lie after lie after lie!
We have been lied to dozens and dozens of times by this dirty company. From their website to their automated call system, all of it is designed to not only not provide customer service, but to actually go to lengths to harm and intentionally waste additional time, rather than ever even beginning to actually attempt to address their customers valid issues.
And again, this is Expedia Group: Exact same websites, same lame call system - AND THE SAME DIRTY, CRIMINAL CONDUCT INVOLVING FRAUD AND BOLD-FACED THIEVERY!

Date of experience: May 13, 2021
India
1 review
0 helpful votes
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Good deals
March 11, 2020

I booked with cheapticketsdeal, they have the best fares available and 24*7 customer service available.

Date of experience: March 10, 2020
GB
1 review
0 helpful votes
Follow Eduardo S.
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Good 5 star
January 12, 2020

Thank you frank and all staf for my reservision hope see u soon good star have one thank you frank thank you

Date of experience: January 11, 2020

Overview

Cheap Tickets Deal has a rating of 2.9 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cheap Tickets Deal most frequently mention and credit card. Cheap Tickets Deal ranks 27th among Discount Travel sites.

service
17
value
17
shipping
9
returns
7
quality
10