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Cheap Tickets Deal

How would you rate Cheap Tickets Deal?
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Canada
1 review
0 helpful votes
Follow Nancy P.
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Great service. They called me back to make sure I got my email with my tickets as I had been concerned. Read the fine print and it's not on them if you expect a refund when you got non-refundable tickets!

Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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They offer low prices and have great customer service on the phone. I received my ticket with Delta 48 hours after reserving it through Cheap Ticket Deals. No problems — the ticket slid right into the Delta app.

Date of experience: April 26, 2022
GB
1 review
0 helpful votes
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Braulio
July 11, 2022

They are amazing!

I have to travel for a family emergency and I bought a ticket with them, rush time, after that an agent called to confirm the reservation and I realize that I bought wrong dates, I explained to them the Issue and Emily, so professional told me that she is going to help me to move the date.

They are efficient!

Thanks so much

Date of experience: July 11, 2022
New Hampshire
1 review
0 helpful votes
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Very nice service
April 10, 2022

This was the fourth site I tried and the first that felt like it was not a bait and switch. The ticket price was what they said it was. The site was very easy to navigate and the follow up service was pleasant. The clerk spoke slowly enough and clearly enough so that I was sure I understood her which was very reassuring.

Date of experience: April 10, 2022
California
1 review
0 helpful votes
Follow Emily M.
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Magical Ticketing
April 12, 2022

Not sure how they did it, but not only was my flight MUCH cheaper than anything else I found, but the actual flights were amazing! Awesome times of day and DIRECT, when I was having trouble finding either. Will definitely use again.

Date of experience: April 12, 2022
Minnesota
1 review
3 helpful votes
Follow Ruth O.
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Bait and switch!
September 18, 2022

SCAM! Twice I booked airfare through them and both times I got emails to call them. I called and was told that the fare I booked had expired and they could give me a more expensive fare, After the 1st time, I watched the site and when it went back to the cheaper fare I confirmed again only to get a call back at 1:30am that the price was no longer valid but they could book it at higher fare. All 3 devices that I was looking at were still offering fares at cheaper price, agent claimed the site had not refreshed yet.

Date of experience: September 18, 2022
New Mexico
1 review
0 helpful votes
Follow Emily G.
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I thought this site might be a scam, but due to the crazy flight prices right now (April 2022), I went ahead and booked my family's flight for June. Meanwhile, I needed to call to ask a few questions, and the customer service representative was absolutely incredible: she answered right away; she knew who I was; she helped me select seats so that my kids could each sit with a parent -- honestly, SO MUCH BETTER THAN THE USUAL RUNAROUND I have gotten from Delta, American, etc... I will 100% recommend Cheap Tickets! (Emily)

Date of experience: April 26, 2022
India
1 review
1 helpful vote
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Nice deals
January 15, 2019

I booked a reservation from newyork to mia for my family at a really good price... initially when i checked it on a/l website it showed cancel... i called customer care and they informed me that they have already sent me tickets with new record locator for same price... i was really concerned abt the trip... but it turned out really great... good deals... nice customer service... i am looking forward to book again...

Date of experience: January 14, 2019
India
1 review
1 helpful vote
Follow Darwin b.
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Unimaginable
January 15, 2019

Best agency to deal with. I made a reservation from ewr-sti for my whole family. They helped me to get the best deal under my budget and for the suitable time as well.
This was my first time to make any booking through a third party but the way their executive took the conservations ahead made it more easier for me. After verifying all the details. They will send you a credit card authorisation form which helps to reduce the risk of fraudulent transactions these days. The best part is that, it works as the proof for both the parties.
Keep up the good work. It helps me to save more and spend quality and quantity time with my family

Date of experience: January 14, 2019
New York
2 reviews
6 helpful votes
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FINALLY GOT MY REFUND
October 26, 2020

We bought 2 tickets to Cancun Mx for $1,400. Our flight was to leave in April but due to the pandemic, our flight was cancelled. Delta has since refunded Cheapticketsdeal the money. It has been 6 months and they haven't refunded my money. I have called at a least a dozen times and they keep on saying that because of the pandemic they are encountering technical difficulties, that they are working remotely and I will get my refund. My bank got the full refund on November 2. Why did it take so long? I am happy I got my money back and can now move on.

Date of experience: October 26, 2020
New York
1 review
0 helpful votes
Follow James J.
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I must admit to being a little skeptical when I started reading negative reviews. But almost all of the negatives involve refund issues during the chaotic days of COVID cancellations, and the Better Business Bureau site shows that complaints they had received were reviewed and case closed.

We got ticket prices roughly half of what the brand-name airline's native site was offering, and it only took about 30 minutes from start to finish. My credit card company asked me to validate the legitimacy of the charge, I said 'yes', and the etickets with a valid Confirmation code (that I validated on the airline's native site) showed up shortly after.

Date of experience: January 18, 2022
India
1 review
1 helpful vote
Follow Stacey M.
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We had a family trip booked with cheapticketsdeal as this was the first time we were dealing with them so we were not quite sure about our this because the price was significantly lower than airlines but all went good. We saved a lot of money with no trouble.

Date of experience: January 14, 2019
India
1 review
2 helpful votes
Follow rey p.
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Provided with the very best price. Because the booking was not in my name I was asked to pay via a 3rd party site. (Viva wallet). That was a little worrying at first but everything went perfectly fine and eticket was issued in less than 24 hrs as promised. I was impressed I was always able to reach them within less than a minute when calling. Frank Darwin was my agent and he was very helpful.

Date of experience: February 19, 2020
New York
1 review
2 helpful votes
Follow Astra P.
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Just read all the comments other people posted here. I fall for it and after experiencing everything that was mentioned here I figured out that I was scammed too. Never, absolutely never go with this company, even if it is listed with Momondo!

Date of experience: June 18, 2021
Wisconsin
1 review
0 helpful votes
Follow Narh M.
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The customer service was quick and patient to issue a ticket on time, answer all my concerns in a respectful, kind way. Thank you

Date of experience: June 9, 2022
Indiana
1 review
0 helpful votes
Follow Mackenzie O.
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Thorough staff, they call to make sure all is correct which is very helpful! Appreciate the accuracy and efficiency

Date of experience: April 7, 2022
Colorado
1 review
0 helpful votes
Follow Elinor G.
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Efficient Service
April 12, 2022

The agent was very efficient and polite. Ticket price was well below other that offered by other sites. I'm looking forward to me trip.

Date of experience: April 12, 2022
Switzerland
2 reviews
0 helpful votes
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I love them
August 20, 2022

I love booking my flights with cheap tickets deal. They are my go to site. I like their services and have had a nice experience with them.

Date of experience: August 20, 2022
India
1 review
0 helpful votes
Follow Rizwan A.
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Amazing service.
March 11, 2020

I am a happy customer. I would like to say thanks to agent Jake. He worked smartly to find a great deal in the nick of the moment. I appreciate their pricing which is the best.

Date of experience: March 10, 2020
India
1 review
0 helpful votes
Follow Carla S.
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Purchased my tickets with them on best deal and received my tickets without any delay. Highly recommend!

Date of experience: March 31, 2022

Overview

Cheap Tickets Deal has a rating of 2.9 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cheap Tickets Deal most frequently mention and credit card. Cheap Tickets Deal ranks 27th among Discount Travel sites.

service
17
value
17
shipping
9
returns
7
quality
10