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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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The fare was reasonable and it was very easy to book. Checking it at the airport was easy. The staff were very helpful. It was a easy and smooth flight. I was very pleased to see an older gentleman flight attendant. This wouldn't be seen in Europe so good for you Cheap Air.
Easy to book good customer service answered my question happy representative
From my perspective, I believe that this travel network has an excellent and exceptional experience.
Very respectful, helpful, caring people, and cheapest for good fly
My experience with your company was great hope it getting greater
Cheapoair is my favorite I have never have any issues with them I recommend everyone who wants to travel to contact cheapoair
My flight has been delayed and change for another day and you still don't know that's happened that show you didn't give damn about your customer. I tried to reach to you and keep telling you my flight is delayed and what I should do and you keep telling me your flight is still in time
I could not record my telephone number due to format issues for UK, and I could not change my address so it help bringing up the wrong billing address despite repeated attempts to change it. Eventually, having used anopther card that was declined, I got it to work. Frustrating.
I book a flight 12 days early so I did not
have any trouble with my flight
I always arrive at my destination with no
Delay with my personal item and checked
Bag.
The staff I spoke to on the phone were extremely helpful especially the first one
Very easy to book. Very convenient. Saves a lot of time. Provides many options.
The user interface works well and allows easy real time booking
Good pricing and easy to use website. The pricing doesn't quickly change like other airlines
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Your experience is very important to us. Thank you for taking the time
Muy buena atención, cumplió mis expectativas y todo fue fácil y rápido
Compatible price and a lot of choices.
Helpful and knowledgeable people.
CheapOair made my booking easy when others made it a hassle. Good job again. I will continue to book my flights through you guys.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You! We appreciate your feedback and look forward to serving your future travel needs.