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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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There website is great & the app is even greater. They gave me the best flight times & PRICE to get home to see my friends & family after being away for over a year while I serve my contract with the US Army. Thanks alot! :)
Cheapoair was easy to use and they had the best price for the ticket I wanted. Their format is really easy to follow and they have a wide variety of tickets to choose from. Good website
I used the cheapoair iPhone app and I was completely satisfied. It was quick and easy and they had the best price. I was able to book my flight on my phone in 5 mins while I was skating and working at an ice rink. Great app!
I ordered airline tickets through CheapOair.com. I searched for a couple of weeks to find cheaper flights but was unable to. I purchased them through CheapOair and have been completely satisfied. An agent even called to find out if I had been satisfied with my purchase.
I've started visiting Cheapoair first to find good airfare. I get tired of paying the fees especially since we also end up paying for bags, etc. I also get frustrated when I buy a ticket and see a few days later that its less. At Cheapoair they always have a promotion going to lessen or eliminate at least the fees. I never have trouble finding my reservation again, either.
I have used this website a few times now. They added an iPhone app which makes it even easier. They always have great prices and I've never had a problem. The iPhone app is so easy to use and I got my confirmation email a few minutes after my transaction was complete. Love it, will be using it again in the near future!
The website is very easy to use. We got a good hotel for the money. Also great for last minute booking.
The website is very easy to use. Gave us a good hotel for the price. We will certainly recommend this site for booking hotels!
The site was really easy to use and the rates were better than any other cheap hotel site I found. The hotel had reservation and absolutely no problem. The only thing to be aware of is you usually pay when you make the reservation unless it states otherwise.
Love them! Great price and great service! I use the site to travel to salt lake city in may and used them to book my flight back home from Seattle! No real problems and I love that they have an iPhone app now, it makes my work searching for flights so much easier!
I always have a good trip when i book. The only problem most of the time because of flights i waste one day because flight does not arrive till late night and i already paid for a day,
What the... I tried booking hotel rooms from their website, but after I submitted all my info (address, credit card #, etc...) I didn't get any confirmation # or anything. I tried it again and had gotten the same result. I called customer service (twice). The first person I spoke with said that the reason was "the price of the hotel had increased". The second person, asked for my info., and said that they didn't have any reservations on their record. And YES, the CUSTOMER SERVICE WAS VERY RUDE AND WAS NOT HELPFUL AT ALL! I definitely don't recommend this website to anyone. THEY ARE ADVERTISING "LOW PRICES " THAT ISN'T VALID. They just wasted my time.
Made a reservation and 3 hours later called to cancel and was told there was a no cancellation policy and I would be charged for the 2 nights anyway. I was never told this when making the reservation and I am VERY ANGRy
My Trip to Las Vegas was awesome! I booked my flight and hotel on Cheapoair.com. Thr price was great. The hotel was nice and they staff firendly. My next trip I will use the same website. I also booked a flight to Texas through the same site and was happy with my choice.
At CheapOAir, the booking agent was very helpful. She was able to assist me with business trip which was being booked last minute. I was able to get my tickets at a cheap rate along with minimal stops. I'm glad she was able to help me with such short notice.
I searched the web for a great deal to Olso Norway, Cheapoair.com had the same flights I was seeing everywhere for a better price. Website was easy to navigate and book. No problems with any part of my travel. I would recomend this site to purchace airline tickets to anyone. Great experience!
The web site is easy to use and I have never had any problems flying. It gives all the prices, times and layovers for all the airlines so its not hard to price compare. Also you can get discount coupons, love this site.
My daughter is battling breast cancer and as a surprise I wanted to bring a dear friend from Australia. I went on line a found a price of 1400 with cheapoair. I called the representative and he booked everythink, except it was 80 or 90.00 more, but that was okay, I figured maybe his commission. I was told that someone would call to confirm that I did want to pay for tickets for someone else, which I did a couple of hours later. I was told they were satisfied and told me I was all set. Maybe 3 hours later they called and told me that it would cost me another $500.00 more because the airlines that they showed on thier wedsite did not have a ticketing agreement and they would have to issue the tickets for each airline. Meanwhile I have a booking code and a confimation code with a notice that my CC
Would be billed for a total of 1622. 00. How can a travel agency advertise and publish a airfare and not know which airline co-shares with. I will never us cheap0air
Shame on them for pretending to know what they are doing and expecting customers to pay for their mistakes... excuse me not a mistake a SCAM...
Heard about them from a friend who had a good experience, I tried them for a trip to Ireland, very good price on flight, it all worked great.
This site was so easy to use. Cheapoair was cheaper than other airline booking sites. I will be using them again soon.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members