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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Buena muy buena la recomiendo mucho a tiempo no problemas super
Bien todo me gusta como trabajan y responsable en cuanto a todo
It's been easy and quick service not ever a disappointment.
All good fast service very easy too work it out thank you so much for this service
Easy time booking. Never used this site before. Am looking forward to flying
It was an easy process and booking. Everything went smoothly. Everything went great with previous trip.
I m at the airport and I can't find my reservation...
I m calling and you are telling me to wait until 3 hours
Cheap air makes it convenient and easy to accommodate all our superintendent needs in one place.
Great prices. No difficulty. Pretty easy. Ill use this again
It was easy to navigate through the options available. The process was flawless and smooth.
I need to know my pick up time might be later how change that? This is irritating!
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Excellent service and good prices. A well recognized booking service.
All ok. Quick to book flights on site
Good past experience with hotels card and travel booking
Pretty good service 👌 very good experience thanks.I will always book ticket with you.
CheapOair always has the lowest flight prices everywhere I go. Love it!
Prices are good but need a lot of work on customer services. Mostly agents don't have knowledge about airline policies. They really have me hard time this time
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Good everything is good no problem thank you cheap hair cheap air cheap air
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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This is resolved.