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CheapOairReviews 14,843

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,783
value
3,011
shipping
2,768
returns
322
quality
3,085
This company responds to reviews on average within 23 days

Instant Feedback

231,379 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Angelina V.
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Exelente y confiable gracias por todo lo útil para mí y mi esposa nos vamos pronto de nuevo

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Good
November 15, 2024

Good
Just working good info and very helpful it was taking quite awhile at first then it started getting a lot more simple

Date of experience: November 5, 2024
Mexico
1 review
0 helpful votes
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Bad online layout
November 15, 2024

I could not find where to book baggage with frontier airlines

Date of experience: November 5, 2024
CustomerService C. CheapOair Rep
over a year old

The airlines baggage policy is listed directly beneath the flight details in orange which you needed to click on. Once you chose your flight it was on the next page as well. We regret appreciate your feedback.

Japan
2 reviews
0 helpful votes
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Trusted Agent
November 15, 2024
Updated review

Flight was easy to fine and quite inexpensive; met my plans perfectly.

Date of experience: November 5, 2024

Consistently reliable
November 14, 2024
Previous review

Website is easy to use, Flights are many and, and prices are competitive.

Date of experience: November 4, 2024
FM
1 review
0 helpful votes
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I would say 10/10
November 15, 2024

I would say 10/10. Love the service.

Very awesome service. They are able to adjust and make last minute changes, thankful for their service 24/7.

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Nice
November 14, 2024

Nice but not too pleasant, customer service was great, the idea you can talk to human being

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

Thank You! We appreciate your feedback and look forward to serving your future travel needs.

California
1 review
0 helpful votes
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CheapOair website worked well
November 14, 2024

CheapOair website worked well. Flights were available, process was quick and efficient.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Good prices
November 14, 2024

Previous experience was just ok!
Cheap o air is excellent for on the go

But keep an eye out on the prices

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

Thank You! We appreciate your feedback and look forward to serving your future travel needs.

Delaware
1 review
0 helpful votes
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It was an easy and seamless experience
November 14, 2024

It was an easy and seamless experience. Received email response quickly.

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Hopefully everything goes smoothly 🙏 yes everything goes smoothly thank goodness

Date of experience: November 4, 2024
Ohio
1 review
0 helpful votes
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Easy and fast … will keep using CheapOair. Love the convenience and ease of the site

Date of experience: November 4, 2024
Pennsylvania
1 review
0 helpful votes
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Courteous
November 14, 2024

Courteous
Professional, and patient while looking up other flights to meet your needs.

Date of experience: November 4, 2024
Canada
1 review
0 helpful votes
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Fue muy bueno yo soy el malo para la tecnología pero está muy bien la plataforma y todo bastante claro lo recomiendo

Date of experience: November 4, 2024
Philippines
1 review
0 helpful votes
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User friendly
November 14, 2024

User friendly. Though add on items keep on prompting, there's a chance that I might click it and it will add to my bill, but still ok just be careful on selecting items to avoid unplanned charges.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Fees
November 14, 2024

After booking, I noticed a letter in the name was off due to auto correct but was charged to fix 1 letter. And it took 3 hrs to get fix and still waiting for it to be processed.

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

Very sorry for the inconvenience, once tickets are issued any correction incurs a change fee.

Missouri
1 review
0 helpful votes
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Hard time with seats
November 14, 2024

Just hard and lots of confusion and email links not working.

Date of experience: November 4, 2024
CustomerService C. CheapOair Rep
over a year old

Let us know what links are not working so we can get it looked into.

California
1 review
0 helpful votes
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Thanks Cheap Oair
November 14, 2024

Very good and fast, gave many option to choose from and best, it fit my wallet limits.

Date of experience: November 4, 2024
Oregon
1 review
0 helpful votes
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CheapOair employee helped me, with a couple things and he was very helpful and supportive.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Smooth Flight!
November 14, 2024
Updated review

Awesome and very easy. The availability of schedule and flights. Easily understood and good choices.

Date of experience: November 4, 2024

Thanks for the system
November 14, 2024
Previous review

Thanks for the system.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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My flight with frontier airlines to Indianapolis was...
November 14, 2024
Updated review

My flight with frontier airlines to Indianapolis was delayed 4 times and then cancelled now I'm at the airport till 6 am. Been here since 12:30

Date of experience: November 4, 2024

Trips
November 13, 2024
Previous review

Great experience on flights, hotels and car rentals. Thanks

Date of experience: November 3, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209