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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I would have like to have been informed is a much more obvious way of all the addition charges for what others include in their price like a carry on bag. Frontier costs the same as Jet Blue once you add it all up.
It was easy to book online and platform is very user friendly
Always easy to book and my first choice for travel. Very helpful!
Customer service was great got through in reasonable time and was very helpful
Muy buena me ayuda a elegir mis opciones de vuelo por precios en tiempo real
Confirmation for the airline is located on the email down by the flight details it is 5 or 6 numbers or letters.
On my previous trip with Turkish Airlines, the plane was delayed due to Turkish Airlines' fault. I missed my next flight and was not compensated.
Refunds are difficult for flights which r booked via cheapoair
We are the travel agency and must follow the fare rules that the airline you booked on their policy. Regardless of which travel site or the airline site, you would have the same fare rules mandated. Our apologies for the inconveneince.
The previous experience was good, efficient and accurate.
First time booking a flight, a little longer than expected but happy, thank you.
Using quality airlines for trips at great prices, excellent communication, with super friendly, helpful service.
Wonderful and reachable, with multi flights choice
Easy access
Excellent service.Everytime l booked a flight. I am truly satisfied
Thank u it made finding a flight easier and less expensive than many other sites.
Everything was very easy. From booking to Customer Service.
Very impressed with your offering-service and price are impressive and fast
Its a little bit expensive,but agent are very friendly and helpful.
Everything went smoothly according to plan! No complaints, thank you!
Accommodating for changes and best prices. Previously satisfied.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The baggage policies are listed in 2 areas, one right under the availability of the flight highlighted in orange, and once the flights are chosen it is listed there again. We appreciate your feedback.