business logo of CheapOair

CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 94 days

Instant Feedback

231,382 reviews
Canada
1 review
0 helpful votes
Follow Juliet V.
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I have used cheapoair twice in the last 13 months. I have found the operators to be very pleasant and helpful. The prices are also very reasonable.

Date of experience: January 12, 2015
Pennsylvania
1 review
0 helpful votes
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Have used them in the past to find the most inexpensive tickets on the web, their customer service was patient and polite in helping me with my booking.

Date of experience: January 11, 2015
Canada
1 review
0 helpful votes
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I would really appreciate the service provided by cheapoair.com in booking my flight tickets and providing me guidance on getting the best quote for my travel. I would definitely go ahead with cheapoair.com for booking my next destination and would recommend others for the same.

Thanks once again.!

Date of experience: January 11, 2015
Georgia
1 review
0 helpful votes
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It is been great experience with ChepOair from last 2 year. We have booked tickets for my parents and our travel to India.

Date of experience: January 10, 2015
Maryland
1 review
0 helpful votes
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Great Rates
January 13, 2015

Great Rates. Very friendly Customer service. Will always recommend to everyone.

Date of experience: January 10, 2015
Massachusetts
1 review
0 helpful votes
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I booked air tickets through cheapOair. The price was low, compared to those from other agencies. The service is good. I am sure I will book more tickets by cheapoair later.

Date of experience: January 10, 2015
Indiana
1 review
0 helpful votes
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My CheapOAir experience was a good one. Not only is the website easy to use but flights were available I did not see elsewhere - more options were available.

Date of experience: January 10, 2015
Canada
1 review
0 helpful votes
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I've used CheapOair several times and I've only had good experiences! I find the website easy to use and very easy to book our flights! It is my "go to" site when I'm booking our flights!

Date of experience: January 8, 2015
District of Columbia
1 review
0 helpful votes
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The experience I got booking my flights was very rewarding since I had a complex booking, I checked the prices on CheapOair's website and called their 1800 # and arrange it with one of their operator. Our flight was on time and we had not problem getting back to our destination. Thanks to CheapOair!

Date of experience: January 8, 2015
Indiana
2 reviews
0 helpful votes
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We used CheapOair to book short flight tickets within Europe. CheapOair's web site was very easy to negotiate--user friendly, and had the most economical tickets for our trip. Thanks, CheapOair!

Date of experience: January 7, 2015
Bermuda
1 review
0 helpful votes
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Very good experience
January 10, 2015

Very good experience. Very pleased with the service; follow up with emails and regular updates.

Date of experience: January 7, 2015
Florida
1 review
0 helpful votes
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Our flights to/from Rome were on time and safe. The price was right as well. We will book again with CheapOair for our next vacation.

Date of experience: January 6, 2015
California
1 review
0 helpful votes
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Best support ever received. All performed as promised. Super on line travel rarangements. Completely satisfied with all aspects of the service. Highly recommend to travelers.

Date of experience: January 2, 2015
Michigan
1 review
0 helpful votes
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We flew from Traverse City to Chicago to Las Vegas; everything went very smooth. Cheap-O-Air is a great service that saved me time and money.

Date of experience: January 2, 2015
Georgia
1 review
0 helpful votes
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Customer service rep was very helpful over the phone and resolved my issues with full attention to my matters... Thank YOu

Date of experience: December 31, 2014
Texas
1 review
0 helpful votes
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The purchase of tickets and use of same was easy and the flights were as advertised. I would use them again.

Date of experience: December 31, 2014
Canada
1 review
1 helpful vote
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I need an explanation
January 1, 2015

I need an explanation. What is this taxes/fees in my credit card?
I put in red color. This never happened to me.
Other Tax/fees. This in my book with United airlines.
This is the first time I bought the tickets from cheapoair.
I'm upset with you guys. I saw some feedback sites where some people claimed about this tax/fee too.
An attendant informed me the value and told me that the value had changed on website(Cheapoair), but the next day I called them, I asked an explanation about the values, but it was another person who gave me another explanation. This was so strange. Two different explanation about the values was more expensive than others websites.

Date of experience: December 29, 2014
Wyoming
1 review
0 helpful votes
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I have used several site to book my air travel through the years but I found CheapOair to be the easiest to navigate and had the best airline prices. Additionally, the site format was so user friendly. Easy to navigate. I will definitely be using CheapOair to book my future flights.

Date of experience: December 29, 2014
Virginia
1 review
0 helpful votes
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I was very impressed with the courtesy and friendly service provided by CheapOair bookings and with the services provided by the carrier, US Air. Plan on using this service in the future. Thank you. Write your review to help others learn about this online business

Date of experience: December 29, 2014
Michigan
2 reviews
2 helpful votes
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I like this website because always giving a good price with a good company flights.

Date of experience: December 28, 2014

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209