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CheapOairReviews 14,840

3.4
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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,780
value
3,008
shipping
2,767
returns
320
quality
3,083
This company responds to reviews on average within 94 days

Instant Feedback

231,382 reviews
Indiana
1 review
0 helpful votes
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Will being using Cheapoair again! The service was efficient and easy.

Date of experience: February 18, 2015
Pennsylvania
1 review
0 helpful votes
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Thoughts on the site
February 21, 2015

Great site if your looking to book a flight fast and for a great price. When I used it everything went smooth and the customer service is great aswell, will definitely be a returning customer!

Date of experience: February 18, 2015
Canada
1 review
0 helpful votes
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Its a good site with amazing flight deals!. I was able to get a great deal for my trip to LA last month!

Date of experience: February 17, 2015
Florida
1 review
0 helpful votes
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They lied and mislead me to purchase another ticket.

Date of experience: February 17, 2015
Idaho
1 review
0 helpful votes
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I had never used this website before and so tried it for our flight to and from Kauai. I was very impressed with the ease of using their website and very happy with the choices and the price we paid.

Date of experience: February 15, 2015
Florida
1 review
0 helpful votes
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Cheap I air is the best travel agency which make my travel easy and comfortable.

Date of experience: February 14, 2015
Washington
1 review
0 helpful votes
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Cheap O Air made it easy for me to book a flight for me and my spouse from Phoenix to Fort Myers at an amazing rate. I booked the flight less than a month in advance and was still able to book the same flights for both of us.

Date of experience: February 11, 2015
Washington
1 review
0 helpful votes
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I was very satisfied and do not have any complains. I would definitely book again with them in the future.

Date of experience: February 10, 2015
Canada
1 review
0 helpful votes
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This is the best website to locate low price tickets. It is so easy and helpful. I keep returning to it for my reservations.

Date of experience: February 8, 2015
Colorado
1 review
2 helpful votes
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I have used cheapoair multiple times and always had great experience except my most recent trip where my card was charged twice and it took me 2 days to get this sorted out.

It was very frustrating.

Date of experience: February 7, 2015
Arkansas
1 review
1 helpful vote
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I have used Cheapoair website to book airline tickets multiple times and it always gives me the best options, ease of booking, low fees and is great at notifying me of delays or changes in my flights. I can recommend Cheapoair online whole-heartedly.

Date of experience: February 7, 2015
North Carolina
2 reviews
1 helpful vote
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CheapoAir has me going back for more. My experience with the purchase of airline tickets was wonderful. I was able o pick my seat and the times were favorable, too. Will do it again.

Date of experience: February 7, 2015
Massachusetts
2 reviews
0 helpful votes
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I booked my ticket last minute and cheapoair.com provided me with many flexible options. I was able to save $1,900 with the alternative date the website provided me. I thought I was going to have to pay $3,000 for my trip to Spain.

Date of experience: February 6, 2015
Indiana
2 reviews
0 helpful votes
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It was an amazing trip and everything was okay

Thank you so much

Date of experience: February 5, 2015
New York
1 review
0 helpful votes
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Great service for the online and on the phone representatives. I have bought tickets from Cheapoair before and never have i been disappointed from the price and or the service. I recommend this website to everyone for their future travels.

Date of experience: January 30, 2015
Georgia
1 review
0 helpful votes
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Making reservations were simple to do and able to be done in a secure environment. The lay-out of information, once entering my travel request, made it easy to make the decision on my travel itinerary. The prices were also the most competitive. I would definitely use this service again.

Date of experience: January 30, 2015
Colorado
2 reviews
0 helpful votes
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My preferred place to look up for flights, especially international ones. There were little changes with my reservations few times but customer service agents have always helped me accordingly.

Date of experience: January 27, 2015
Vermont
2 reviews
0 helpful votes
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CheapOAir came through again! I booked early and then near time to go decided to switch dates and times of travel. In addition, I wanted to squeeze in another destination. These people were courteous and made my changes with a modest charge that gave me a perfect holiday and I got a reasonable ticket to another destination! Thank you, CheapOair!

Date of experience: January 22, 2015
New Jersey
1 review
0 helpful votes
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We had some family business to attend to and booked with cheapo air last minute we got a good price over the holidays and were where we needed to be in time. On the way home there were some aircraft difficulties which lead to delay, but that was nothing to do with cheapo air. Thanks cheapo air for getting us to where we needed to be for a fair price!

Date of experience: January 22, 2015
New Jersey
1 review
0 helpful votes
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I was very satisfied with the use of CheapOair on my recent trip to Florida. We have used them in the past and have been not only satisfied but found them to have saved us quite a few buck compared to going through the carriers themselves.

Thanks you CheapOair

Date of experience: January 17, 2015

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209