CheapOairReviews 14,840

This site is easy to use. Has some pretty low rates on air. I still compare with other sites. Only down side is that I couldn't find a place to enter my reward number. It also allows you to cancel things like travelers insurance, as long as you do it before your flight takes off.

I booked with cheapoair two nights ago and never received an email confirming my flight or anything so I called yesterday and got the run around and was put on hold until I had to go to work so Finally today after being transferred to many people they had completely different dates for me and a false email and that's why I didn't get my confirmation yet they had no problem immediately taking money from my account after I booked... needless to say I had to call jet blue and pay fees and a more expensive flight now which was over 500.00 more... they are crooks!

They booked a flight path that was no longer in service and still charged the 2nd leg of the flight so they could profit still. It took 2 weeks of constant harassment of their telephone center in India to get a refund. The refund took 3 weeks to return. Awful customer service and an awful company.

The process of booking flights was extremely easy. When I needed help changing flights or had questions about the arrangements they are available and helpful. Pleasurable all around.

We really liked the options given by the site and also the booking experience given by Cheapoair.

On 2-16-2015 I booked a a flight leaving and returning flight. The agent I was working with kept saying_ return in March? I said three times return in February. I received the itinerary for I phones an said I do not have an iPhone or cell phone. The rep on the 2-16-2015 said they would email m the itinerary, but did not receive it until 2-18-2015. On 2-19-2015, I called to inform cheapoair of their mistake and was told within 24 hours they would get back to me. I spoke with Terrois (spelling close) he said you do not need me name because to rep. I spoke with would give me a call back. Terrois said they would listen to the recordings and they would let me listen to the recordings. I waited until 2-21-2015 and called them back, the rep said I could wait 45 minutes to speak to a rep or have one call me back in 1 Hour. I said have a rep. Call me back in a hour and never received a call back. I called back and the recording said since you have called us several times today we will have you speak to a specialist. That was two hours age and still waiting. DO NOT USE CHEAPOAIR they are not honest. STAY AWAY.

Good good good, thank you so much, i bought a ticket for my Girl friend she where coming to me from her city, she was so happy with the service, thank you so much.

I liked because was cheap easy and good services.
My first try buying on line. A success!

Through a friend's referral stating that CheapOAir is a great website with awesome deals, I will not conduct business with them again. I booked an American Airlines ticket from DFW to Cancun, yet I received an email stating that the departure is from Cancun to DFW. Now, I'm from Dallas, why would I book a round-trip from Cancun to Dallas? I complained to CheapOair CSR and a female representative stated that I should contact AA. AA stated that since I booked with CheapOAir, I would habe to resolve it with them. Why am I (the customer/consumer) being penalized and go through this hassle? Whatever happened to the "customer being right?" I then contacted CheapOair CSR again and spoke to Phillip, agreeing the $50 cancellation fee BUT not to the $200 rebooking fee. While informing my frustrations, I was interrupted with rudeness and stating it was "my fault" and was then hung up. After receiving a confirmation email showing the fee, it also stated I will be charged for a $200 booking fee on using the credit. On my behalf, my fiance called CheapOAir and complained to a CST named Tryst. My fiance asked for his first and last name, along with an extension number. As he was unable to help, my fiance asked for a supervisor. Then "Cruze" came on and spoke. She was completely rude and also blatantly stated she "only goes by Cruze, no extensions number, no last name" and "our extensions number changes daily". I informed her that I want someone from U.S. A speaking to me. Unfortunately it was passed business hours and into the weekend, I would have to till Monday. I am completely disappointed and frustrated in their customer service and WILL NOT recommend to my family and friends.

AVOID Cheapoair like the plague. Most horrible service where agents down right lie to your face about why they won't confirm your flight because they want to scam you and lure you in with fake low fare and force you pay more. Their excuse range from overbooked to cancelled flight (which confirmed with airline directly ALL LIES). Not to mention that receipt email has airline confirmation #, cheapoair just dont want to honor their fare posted on their website. Also no one answer phone and livechat is useless as they will say someone will call you back but never do! AVOID this website and it should be shut down. P.s. Their agent also said no guarantee of the fare they post online.

I have only good things to say about this website and the customer service. Our flights were canceled due to bad weather and we were notified well in advance and given new tickets immediately. Thank you for your services.

I like to travel with spirit it's the cheapest flight in USA and they have the best service

I was reluctant to book wiht a company wiht "cheap" in their name, but ifound it was easy to do. The flights were exactly what Ineeded. I was stuck in Floriday do to weather problems, and the interface between jet blue and cheap o air was fast and clean. I was able to get new flights (no charge). I will use Cheap o air again!