CheapOairReviews 14,840

I booked a flight for my girlfriend I Paid with my Credit Card by phone and they EMAILED me the ticket with the booking NUMBER! When she arrived at the airport they said the ticket wasnt PAID! Then i called custermer service and the tell me there was and error on my credit card! WOW! Then i asked for the RUDE agents name (who couldnt understand) and she didnt want to give me her name, I guess its a mafia code! Nor would she let me talk to managment saying they would tell me the samething! Stay away from the MOB!

I booked the cheap flights and it also changed the date on me as well. A pure scam! I searched for my dates to book my roundtrip flights and apparently the dates were automaticallly changed because I searched for a cheap flight? Well I booked the flights and just so happened to look over my itinerary a few days later and there are 2 totally different dates! Nonetheless they charrged me $90 to change the date smh I would NOT recommend

This organisation must be the worst ever. They print glowing reports from their customers on their site which must be fictitious at best. God help you if you have a query as they will confuse you to hell and back just to get you fed up with trying to get any sense from them. They adopt a policy of not refunding you the money they take from you to book a flight (e.g. £50) even if it is no fault of yours when the flight company (i. E. Thomas Cook) decide to cancel the flight altogether.

My advice is KEEP WELL CLEAR AT ALL COST and go direct with the airline concerned.

My daughter is handicapped and after booking 4 flights with Cheapo and booked seating through them only to find out that it broke American Airlines rules to charge for seating when a handicapped person is in the party. After several (at least 5) to resolve this with Cheapo (which is not the best price), I not only got the runaround, I got hung up on twice, was told that I was emotional and was dismissed and hung up on yet once again. Still no refund. Don't use them. Check with the airline first.

Absolutely shocking... the WORST customer service ever when trying to buy tickets through the phone AND NOT ONLY THAT, was trying to buy tickets since 9 IN THE MORNING! It is not 6:00 pm and STILL having troubles buying these goddamn tickets... oh and btw, their flight tickets are completely false... have been trying to buy tickets that were $571 american which is still present on their site and they're telling me that they see a different price on their screen and am unable to buy the tickets i see?! When in fact, a representative that i talked to this morning said it was totally possible an drew the new representative that i'm talking to says it's not... and this isn't the only complications i'm having, there is WAY too many others and honestly, i'm too frustrated to type everything out... i just know i will never be using them again.

Recently I contacted Cheap O Air to book flights from Baltimore to Ft. Lauderdale and return for my wife and myself. I was surprised at the cost of the two tickets ($750) since the carrier (Spirit) has a reputation for affordable fares but supposed the costs had gone up recently. On-check in the attendant was flabbergasted by the price charged to us by Cheap O since their airline has no return flights in February between BWI and FLL that cost more than $150 ($300) for 2 seats. The attendant was a bit sympathetic about the size of the rip off but chastised me for using them given their wide reputation for overcharging. I swallowed my pride and took the admonition since blaming the victim seems to be the norm in todays world. After we returned I called the billing office of Cheap O and questioned the fact that I had been charged $450 more than the price Spirit would have charged if I had gone to them directly. They of course had no concern and totally laid the overcharge on me for having accepted the charge on line. I was not surprised that they felt no responsibility for the ludicrous deception (blame the victim). The purpose of this note is to make travelers aware of their business model and to offset the abundance of glowing reports of Cheap Os friendliness and concern for the traveler which appears in some of the other reviews. Bottom line -My Bad but dont believe all those glowing reports. Perhaps Cheat O would be a better corporate name.
Tristen

I spoke to a CSR by phone to book a flight for my mom (who's visiting from Buffalo, NY) on February 20th for Monday, February 27 of 2017. He stated that there was a flight available in the morning that would depart at the 7 o'clock hour from JFK (NY) and she would arrive that same morning in Buffalo, NY at the 9 o'clock hour. The problem is the CSR that said he would book the flight for Monday morning had actually booked it for Sunday morning so I paid for a flight I DID NOT request, they're refusing to compensate me by putting my mom on the next flight available, nor have they offered a refund. If the conversations are recorded, someone should listen back and you can see that I never asked for a flight on Sunday morning but I agreed to Monday morning. Please help! I said over and over again that I DID NOT wish to book a flight anytime before 5pm Sunday. They still booked my flight for a time I didn't agree to.

Never book your flight with CheapOair be warned there is no guarantee that your flight is booked. No money back and you pay more money than at the airline itself. I missed my flight due to a travel document. I made the fight the next day. The airline would have changed my flight at a small fee. Because i booked with CheapOair I had to pay the full fare over again. I now understand that CheapOair not mean that their prices are Cheap but that they are "Cheap"

Booked a flight LAX to Maui RT. Received a confirmation by email. Checked with American and found that Cheapo never booked the flight but charged my credit card. Called Cheapo and lucked out because I checked in far enough in advanced so they were able to get the same flights after 40 min on hold. BUT... cheapo wanted me to pay the difference in the ticket which had gone up $200 for their mistake. WOW $$$ Will not use them again!