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CheapOair

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Bahamas
1 review
0 helpful votes
Follow Rowena W.
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I didn't receive any notification prior my departure,and when I called cheap o air to confirm, the response was prompt

Date of experience: November 22, 2024
Oregon
1 review
0 helpful votes
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Love Cheap Oair! 💕
November 5, 2024

I've been going through CheapOair for years and they've always treated me really well. The gentleman yesterday spent almost 2 hours with me trying to help me get a good ticket thank you thank you thank you.!

Date of experience: October 26, 2024
Idaho
1 review
0 helpful votes
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Took 2+ housr, and i still don't have what i need
December 2, 2024
Updated review

Took 2+ housr, and i still don't have what i need. Not the people's fault, but your website is, to be kind, sucky. And the additional fees! STOP IT. Stop it now/ PLEASE and pretty please.

Date of experience: November 22, 2024

Too soon to tell
October 21, 2024
Previous review

Too soon to tell - i'm still scrambling.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
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Easy booking, accurate information hopefully it goes pretty well during the flight itinerary.

Date of experience: December 3, 2024
Japan
1 review
0 helpful votes
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The chatting person Johnathon was slow and strange.
Can't tell me Warsaw airport name, but asking many questions.
Firstly, chat assistant reject my booking ID as wrong?
Johnathon ask some are ID?
Too many time and nervous… for simple question's

Date of experience: October 22, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. We regret your experience was not satisfactory.

Germany
1 review
0 helpful votes
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Even the cancelling the flight has been total nightmare. I was not able to get any help except threatened by the respresentatives. All the agents are completely useless, and they all seem to be Indians who not only rude, but completely no deserve to help.

Date of experience: October 27, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. Our representatives have spoken with this customer regarding the expressed concerns. As an agency we must abide by the rules set by the airline. We regret the experience was not satisfactory.

Sri Lanka
1 review
0 helpful votes
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A dependable web site I would be a loyal customer thanks for the prompt service. Hope to be in touch with

Date of experience: November 29, 2024
Brazil
1 review
0 helpful votes
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It has been a great flight, the pilot was great with it, very smoth flying, the fly attendant very professional and great service, this is why I come back.

Date of experience: November 16, 2024
Washington
1 review
0 helpful votes
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Get me where I need to be yesterday lol
December 2, 2024

Effective, useful, sustainable. The Illusion of something looking cheap, whether it actually is or not, will always be effective.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
Follow Edwin L.
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I looked at many sites and CheapAir seemed to be the cheapest I hope the price goes along with the wonderful service. If it is I will refer others to your site

Date of experience: November 11, 2024
Florida
1 review
0 helpful votes
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So far so good can not complain about anything it was easy as can be

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Fast service and great follow up and great price would recommend to all

Date of experience: December 2, 2024
California
1 review
0 helpful votes
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Horrible company
October 31, 2024

The online support is useless. The service they provide should be called service less. It took me 4 hours just to change a time of my flight. They need to contact someone that needs to contact someone. And you need to stay online during the entire process.
Its not worth the money you save if you saved any at all,

Date of experience: October 21, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. We regret any inconvenience or frustration.

Costa Rica
1 review
0 helpful votes
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Previous Experience
November 3, 2024

It wasn't a positive experience, because some employee at CheapOAir swiped my credit card after I bought the tickets.
I was never able to contact your Dept of Claims, so I never got reimbursed.
Hope it never happens again.

Date of experience: October 24, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for taking time to give us your feedback. If you have charges that your feel were fraudulent you should contact your financial institution so they can investigate them for you.

New Mexico
1 review
0 helpful votes
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Cumbersome
October 28, 2024

Can be cumbersome to navigate your seat choices as they try and get you to pay for seat selections and sometimes you have to hit the back button in order to see the seats available. There isn't an option for trip protection individually when booking more than one ticket together.

Date of experience: October 18, 2024
Maine
1 review
0 helpful votes
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Good app to purchase your tickets for first time
December 9, 2024

Good app to purchase your tickets for first time. It's a great experience with it.

Date of experience: December 2, 2024
Viet Nam
1 review
0 helpful votes
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Excellent service they send you details and emails telling your flights

Date of experience: December 2, 2024
Illinois
1 review
0 helpful votes
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Nothing stood out negatively with booking except prices which is the airlines' issue not this booking site.

Date of experience: November 24, 2024
Indiana
1 review
0 helpful votes
Follow Tejal M.
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I will never book with Cheapoair again and would encourage you to never book with them either. Their cancellation policy is not well advertised. Please spread the word. Don't fall victim to the Cheapoair cancelation fee. Their prices were not cheaper than other sites that let you cancel without fee if done within 24 hrs. Ariana, a representative was not helpful. I will be disputing charges with my CC company and report this to state attorney general.

CheapOair attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2024
CustomerService C. CheapOair Rep
6 months ago

We have tried to reach the customer by calling him 4 times and also requested him to call back so this can be discussed, We are unable to connect, but this has been resolved.

California
1 review
0 helpful votes
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Booked my flight when other websites couldn't get the...
November 7, 2024
Updated review

Booked my flight when other websites couldn't get the job done, but then got a weird random call that I didn't ask for. They tried to upsell me on additional crap for my flight I clearly said I didn't want and was too busy to deal with at the time of their call. The guy wouldn't stop jabbering on incessantly until I told him to not charge me for anything additional and I hung up.

Date of experience: October 28, 2024
CustomerService C. CheapOair Rep
6 months ago

Thank you for your feedback. We regret any inconvenience or frustration.


Booked my flight when other websites couldn't get the...
November 7, 2024
Previous review

Booked my flight when other websites couldn't get the job done!

Date of experience: October 28, 2024

Overview

CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.

service
2,795
value
3,038
shipping
2,797
returns
318
quality
3,115
This company responds to reviews on average within 3 days

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233,421 reviews
+210