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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great man! Shukria! Give that man a pay raise and make him the seniopur consultant with top management in mind
So far it's okay hopefully the trip will go without a e hitch
Service was excellent and the was very nice and very helpful in explaining how everything worked
OK, average price with quick service. It took a little longer time.
OK, average price with quick service
Me gustó el servicio en linea, cambie varias veces las fechas, pero siempre consegui el mejor precio, lo que andaba buscando
Me gustó el servicio en linea, cambie varias veces las fechas, pero siempre consegui el mejor precio, lo que andaba buscando
Good price friends are also going and staying in a different place just needed to book the same time and it worked out
Just don't like them charging more for seats
It was good after searching on line for a long time
Thank you its very fast online booking and also very low price..
Thank you its very fast online booking and also so the price is.not so high
Very easy and fast, saved lots lo money. Customer service was very effective.
Very easy and fast, saved lots lo money
Still trying to get help rescheduling my flight. There is no easy option to reschedule and I'm afraid the flight I initially intended on booking got full or something because it isnt showing on the list of flgiht options any longer
So Far this has been great and easy to navigate! I need help with changing my flight date! I originally booked a flight with Frontier for July 22 at 6:10pm for $99 with the 9.95 travel protection but then when I clicked on the get cheapest flight it took me to a different date with the same flight time and I reservered it but after I realized the flight was on the wrong date! It needs to be July 22nd at 6:10pm from DFW to Denver! Any help with this change would be great!
So Far this has been great and easy to navigate!
My flt booking experience was fine how ever I have been oassed on from agant to agent because they do not know where to send me for assistance in trying to navigate your app! I am frustrated beyond belief! Not everyone has a computer chip in thier brain and you SHOULD BE MORE ACCOMMODATING TO THOSE OF US WHO CAN STILL TRAVEL. YOU GET A BIG FAT ZERO AFTER WHAT i have been thrui. I still cannot use your darned App
My flt booking experience was fine how ever I have been oassed on from agant to agent because they do not know where to send me for assistance in trying to navigate your app! I am frustrated beyond belief! Not everyone has a computer chip in thier brain and you SHOULD BE MORE ACCOMMODATING TO THOSE OF US WHO CAN STILL TRAVEL. YOU GET A BIG FAT ZERO AFTER WHAT i have been thrui. I still cannot use your darned App
Very good everyone has been extra helpful I am very happy to have found this aite
Very good everyone has been extra helpful I am very happy to have found this aite
It has very good deals and so far their has been no problems.
It has very good deals and so far their has been no problems.
This was great you made it very effortless.
Now we can enjoy our vacation with peace of mind. Thank you.
The second passenger last name has been misspelled and I am told that it can't be corrected. Should read "Portell" instead of "Purcell"
The second passenger last name has been misspelled and I am told that it can't be corrected. Should read "Portell" instead of "Purcell"
I figured out how to change my itinerary time for my trip.
Excellent. Best price. Fast. That is it. No more comments. I don like when I'm asking for one think and I have to do 10
Very difficult to communicate with a 'person' about questions or issues. NOT very customer service friendly. This applies to live phone conversation particularly but also includes your, so called, CHAT room response.
Very difficult to communicate with a 'person' about questions or issues. NOT very customer service friendly. This applies to live phone conversation particularly but also includes your, so called, CHAT room response.
Fast and easy booking with great rates. Always a pleasure booking with CheapOair. Will be a returning customer.
Fast and easy booking with great rates.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members