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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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VI
1 review
0 helpful votes
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Don't take my word, book trip and you'll see
August 17, 2021
Updated review

Quick an easy! Awesome, it was easy to choose which flights and to find a hotel at a great price everything was there and ready and it's all up to you to consumer to pick the good price!

Date of experience: August 17, 2021

Quick an easy!
August 17, 2021
Previous review

Quick an easy! Awesome

Date of experience: August 17, 2021
Pennsylvania
1 review
0 helpful votes
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Good experience.
August 17, 2021
Updated review

So far, so good--used CheapOair previously and was very happy--hence, my return to the website.

Date of experience: August 17, 2021

So far, so good--used CheapOair previously and was...
August 17, 2021
Previous review

So far, so good--used CheapOair previously and was very happy--hence, my return to the website.

Date of experience: August 17, 2021
Honduras
1 review
0 helpful votes
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Excellent app
August 17, 2021
Updated review

The application is easy to use, easy to find any trip

Date of experience: August 17, 2021

The application is easy to use, easy to find any trip
August 17, 2021
Previous review

The application is easy to use, easy to find any trip

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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The worse thing to happen if airlines canceled flight and ur agent will not notify you, then u get stuck at airport and if u thought u got good deal then for ur return flight will pay premium + charges to go back home. Cheaper and sprint airlines r the worse

Date of experience: August 17, 2021
Maryland
1 review
0 helpful votes
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Excellent so far for now but looking for flight departure or traveling to see what preventive safety preventive measures to protect passanger.

Date of experience: August 17, 2021

Excellent so far for now
August 15, 2021
Previous review

Excellent so far for now.

Date of experience: August 15, 2021
Texas
1 review
0 helpful votes
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My feelings
August 17, 2021
Updated review

Excellent experience so far and hope to get the best all the time.

Date of experience: August 17, 2021

Excellent experience so far
August 17, 2021
Previous review

Excellent experience so far

Date of experience: August 17, 2021
New Jersey
1 review
0 helpful votes
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Awesome
August 17, 2021
Updated review

Awesome and so easy.
Since I had prior experience, it was great

Date of experience: August 17, 2021

Awesome and so easy
August 17, 2021
Previous review

Awesome and so easy.

Date of experience: August 17, 2021
Australia
1 review
0 helpful votes
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Surprised
August 17, 2021
Updated review

Excellent booking website, it's very user friendly. Excellent prices!

Date of experience: August 17, 2021

Excellent, user friendly
August 17, 2021
Previous review

Excellent, user friendly.

Date of experience: August 17, 2021
California
1 review
0 helpful votes
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BEST PRICE ON CHEAPOAIR
August 16, 2021
Updated review

Good service, accurate price, easy to book ticket.

Date of experience: August 16, 2021

Good service
August 16, 2021
Previous review

Good service

Date of experience: August 16, 2021
Philippines
1 review
0 helpful votes
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Excellent Service
August 16, 2021
Updated review

Very convenient, they can give us many choices of airlines with the lowest fares.

Date of experience: August 16, 2021

Very convenient
August 16, 2021
Previous review

Very convenient

Date of experience: August 16, 2021
Kansas
1 review
0 helpful votes
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Happy Days
September 15, 2021
Updated review

Very good with agent Richard (ext *******) the automated system sucks!

Date of experience: August 16, 2021

Ok, right now not the best time to ask
September 15, 2021
Previous review

Ok, right now not the best time to ask

Date of experience: August 16, 2021
Pennsylvania
1 review
0 helpful votes
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Not one who travels much
August 16, 2021
Updated review

Not one who travels by air much, but I did pretty good using this way of finding an affordable ticket and booking the flight I needed. This was an easy way and hassle free.

Date of experience: August 16, 2021

Not one who travels by air much, but I did pretty good...
August 16, 2021
Previous review

Not one who travels by air much, but I did pretty good using this way of finding an affordable ticket and booking the flight I needed. This was an easy way and hassle free.

Date of experience: August 16, 2021
Wisconsin
1 review
0 helpful votes
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Would gladly use this site again!
August 16, 2021
Updated review

Great a little nervous about seats but praying we can sit together as I have handicap issues

Date of experience: August 16, 2021

Great a little nervous about seats but praying we can...
August 16, 2021
Previous review

Great a little nervous about seats but praying we can sit together as I have handicap issues

Date of experience: August 16, 2021
Arizona
1 review
0 helpful votes
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Excellent
August 16, 2021
Updated review

This is an amazing deal and great service and I will use this again soon..

Date of experience: August 16, 2021

Good service
August 16, 2021
Previous review

Good service

Date of experience: August 16, 2021
Virginia
1 review
0 helpful votes
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A fast and convenient experience--every time!
August 16, 2021
Updated review

I have used CheapOAir for years now and it has been one of my most favorite flight booking websites! Thank you for exceeding my expectations--yet again!

Date of experience: August 16, 2021

I have used CheapOAir for years now and it has been...
August 16, 2021
Previous review

I have used CheapOAir for years now and it has been one of my most favorite flight booking websites! Thank you for exceeding my expectations--yet again!

Date of experience: August 16, 2021
Guatemala
1 review
0 helpful votes
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Good
August 15, 2021
Updated review

You should have spanish speakers. I could hardly understand him. I would like to get all the specifications written so I can understand.

Date of experience: August 15, 2021

You should have spanish speakers
August 12, 2021
Previous review

You should have spanish speakers.

Date of experience: August 12, 2021
Kansas
1 review
0 helpful votes
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SFO Trip
August 15, 2021
Updated review

Easy access to the website and easy to understand!

Date of experience: August 15, 2021

Easy access to the website and easy to understand!
August 15, 2021
Previous review

Easy access to the website and easy to understand!

Date of experience: August 15, 2021
Texas
1 review
0 helpful votes
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Non time consuming
August 15, 2021
Updated review

Easy to book taking care of all my worries
Very affordable love the prices for round trip

Date of experience: August 15, 2021

Easy to book taking care of all my worries
August 15, 2021
Previous review

Easy to book taking care of all my worries

Date of experience: August 15, 2021
Utah
1 review
0 helpful votes
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Great service
August 15, 2021
Updated review

Very friendly and knowledgeable customer service person (Alexander). Got my reservation easy and quick.

Date of experience: August 15, 2021

Quick and easy
August 15, 2021
Previous review

Quick and easy.

Date of experience: August 15, 2021
Illinois
1 review
0 helpful votes
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Seating
September 13, 2021
Updated review

Not clear about seating, Do I already have a seat or do I select one? I DO NOT WANT TO PAY $14 for another seat.

Date of experience: August 14, 2021

Not clear about seating, Do not want to pay$14 more...
September 13, 2021
Previous review

Not clear about seating, Do not want to pay$14 more for seat!

Date of experience: August 14, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209