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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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Honduras
1 review
0 helpful votes
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Complacida
August 21, 2021
Updated review

Me gusta, por eso continuo mi experiencia con ustedes

Date of experience: August 21, 2021

Me gusta, por eso continuo mi experiencia con ustedes
August 21, 2021
Previous review

Me gusta, por eso continuo mi experiencia con ustedes

Date of experience: August 21, 2021
Florida
1 review
0 helpful votes
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Charge confusion
August 20, 2021
Updated review

The app is easy to use however the charge is very confusion. The same fee charge twice that causing credit card to decline the second charge. I hope that my ticke is booked and I have no problem with my ticket when the time come to travel. The flexible date to save money is good to know for someone like me who is retiring and have all the free time but limited budget.

Date of experience: August 20, 2021

Easy to use
August 20, 2021
Previous review

Easy to use

Date of experience: August 20, 2021
Ohio
1 review
0 helpful votes
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So far so good I can tell you better after trip
August 20, 2021
Updated review

Easy to use great prices always use cheapoair for trips

Date of experience: August 20, 2021

Easy to use great prices always use cheapoair for trips
July 29, 2021
Previous review

Easy to use great prices always use cheapoair for trips

Date of experience: July 29, 2021
New York
1 review
0 helpful votes
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Fantastic
August 20, 2021
Updated review

Great Job getting my son ready for college. I am happy that this company exist

Date of experience: August 20, 2021

Great Job getting my son ready for college!
August 20, 2021
Previous review

Great Job getting my son ready for college!

Date of experience: August 20, 2021
California
1 review
0 helpful votes
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Get What You Want Quick and Easy
August 19, 2021
Updated review

I got the best airfare in comparison to the airline itself. I appreciate the user friendly webpage and price.

Date of experience: August 19, 2021

I go t the best airfare and really appreciate it
August 19, 2021
Previous review

I go t the best airfare and really appreciate it.

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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Very good
August 19, 2021
Updated review

I'm surprised I did it all my self. First time to book you made it easy for me.

Date of experience: August 19, 2021

I'm surprised I did it all my self
August 19, 2021
Previous review

I'm surprised I did it all my self. First time to book you made it easy for me.

Date of experience: August 19, 2021
Haiti
1 review
0 helpful votes
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It was great
August 19, 2021
Updated review

I do not really have experience with you. But I am about to try

Date of experience: August 19, 2021

That was great
August 19, 2021
Previous review

That was great

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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Easy Peasy
August 19, 2021
Updated review

Easy to choose & book. Responded quickly with booking confirmation.

Date of experience: August 19, 2021

Easy to choose & book
August 19, 2021
Previous review

Easy to choose & book.

Date of experience: August 19, 2021
Illinois
1 review
0 helpful votes
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Horrible customer services
September 18, 2021

Horrible customer services & the e-gift cards that you get from them( as a royal customer are a joke)

Date of experience: August 19, 2021
Switzerland
1 review
0 helpful votes
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Overall, booking was super easy!
August 19, 2021
Updated review

Very easy to use! Super happy since I live in Costa Rica and I'm going to a few different states while I'm in the states.

Date of experience: August 19, 2021

Very easy to use!
August 19, 2021
Previous review

Very easy to use! Super happy since I live in Costa Rica and I'm going to a few different states while I'm in the states.

Date of experience: August 19, 2021
California
1 review
0 helpful votes
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Simple
August 19, 2021
Updated review

It was easy to book the flight, the web site is easy to navigate, the response time was good. I received a call from an employee from CheapOair within a couple of minutes of something I had forgot to do. He was very helpful.

Date of experience: August 19, 2021

It was easy
August 18, 2021
Previous review

It was easy

Date of experience: August 18, 2021
Florida
2 reviews
0 helpful votes
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For the last week every time i booked they cancel the flight the next day horrible travel agents all for india we american do not even understand their accent is horrible

Date of experience: August 19, 2021

For the last week every time i booked they cancel the...
September 18, 2021
Previous review

For the last week every time i booked they cancel the flight the next day horrible travel agents all for india we american do not even understand their accent is horrible

Date of experience: August 19, 2021
Nebraska
2 reviews
0 helpful votes
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Dog days of summer
August 19, 2021
Updated review

She setup all flights for my wife and she very gracious and helpful

Date of experience: August 19, 2021

She setup all flights for my wife and she very gracious...
August 18, 2021
Previous review

She setup all flights for my wife and she very gracious and helpful

Date of experience: August 18, 2021
California
1 review
0 helpful votes
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Best deal
August 18, 2021
Updated review

Please keep going you are doing great work I have great deals

Date of experience: August 18, 2021

Please keep going doing great work
August 18, 2021
Previous review

Please keep going doing great work

Date of experience: August 18, 2021
El Salvador
1 review
0 helpful votes
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Es mi empresa favorita
August 18, 2021
Updated review

Good attention, las instrucciones son claras y las ofertas siempre son buenas

Date of experience: August 18, 2021

Good attention
August 18, 2021
Previous review

Good attention

Date of experience: August 18, 2021
Michigan
1 review
0 helpful votes
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Easy to book
August 18, 2021
Updated review

Super easy to book my flight but Spirit has so many add-ons are crazy expensive. The price seems great until you have to pay extra for everything including carry on luggage.It becomes ridiculously expensive.

Date of experience: August 18, 2021

Super easy to book my flight but hard to get ground...
August 18, 2021
Previous review

Super easy to book my flight but hard to get ground transportation.

Date of experience: August 18, 2021
Philippines
1 review
0 helpful votes
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Flight, Cebu - Brisbane, Nov 21-22
August 18, 2021
Updated review

It's been fine thank you, I notice it didn't ask for my Passport number,?
I'd like to know the likelihood of this flight actually happening, is that possible please, from Cebu to Brisbane. Thank you, Richard Young, Cebu, *******387

Date of experience: August 18, 2021

It's been fine thank you, I notice it didn't ask for...
August 18, 2021
Previous review

It's been fine thank you, I notice it didn't ask for my Passport number,?
I'd like to know the likelihood of this flight actually happening, is that possible please, from Cebu to Brisbane. Thank you, Richard Young, Cebu, +63 917 773 0387

Date of experience: August 18, 2021
Florida
1 review
0 helpful votes
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Simply
August 18, 2021
Updated review

So far so good, I booked my flight to Phoenix & back. Let's see how well the trip goes...

Date of experience: August 18, 2021

So far so good, I booked my flight to Phoenix & back
August 17, 2021
Previous review

So far so good, I booked my flight to Phoenix & back. Let's see how well the trip goes...

Date of experience: August 17, 2021
Peru
1 review
0 helpful votes
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Conforme
August 18, 2021
Updated review

Se navega con rapidez, la atención prestada fue oportuna

Date of experience: August 18, 2021

Se navega con rapidez
August 15, 2021
Previous review

Se navega con rapidez

Date of experience: August 15, 2021
Florida
1 review
0 helpful votes
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Very user friendly.
August 17, 2021
Updated review

The information was clear and concise. The options were good and I got a great deal.

Date of experience: August 17, 2021

Easy to use
August 17, 2021
Previous review

Easy to use.

Date of experience: August 17, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209