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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Me gusta, por eso continuo mi experiencia con ustedes
Me gusta, por eso continuo mi experiencia con ustedes
The app is easy to use however the charge is very confusion. The same fee charge twice that causing credit card to decline the second charge. I hope that my ticke is booked and I have no problem with my ticket when the time come to travel. The flexible date to save money is good to know for someone like me who is retiring and have all the free time but limited budget.
Easy to use great prices always use cheapoair for trips
Easy to use great prices always use cheapoair for trips
Great Job getting my son ready for college. I am happy that this company exist
Great Job getting my son ready for college!
I got the best airfare in comparison to the airline itself. I appreciate the user friendly webpage and price.
I go t the best airfare and really appreciate it.
I'm surprised I did it all my self. First time to book you made it easy for me.
I'm surprised I did it all my self. First time to book you made it easy for me.
I do not really have experience with you. But I am about to try
Easy to choose & book. Responded quickly with booking confirmation.
Horrible customer services & the e-gift cards that you get from them( as a royal customer are a joke)
Very easy to use! Super happy since I live in Costa Rica and I'm going to a few different states while I'm in the states.
Very easy to use! Super happy since I live in Costa Rica and I'm going to a few different states while I'm in the states.
It was easy to book the flight, the web site is easy to navigate, the response time was good. I received a call from an employee from CheapOair within a couple of minutes of something I had forgot to do. He was very helpful.
For the last week every time i booked they cancel the flight the next day horrible travel agents all for india we american do not even understand their accent is horrible
For the last week every time i booked they cancel the flight the next day horrible travel agents all for india we american do not even understand their accent is horrible
She setup all flights for my wife and she very gracious and helpful
She setup all flights for my wife and she very gracious and helpful
Please keep going you are doing great work I have great deals
Good attention, las instrucciones son claras y las ofertas siempre son buenas
Super easy to book my flight but Spirit has so many add-ons are crazy expensive. The price seems great until you have to pay extra for everything including carry on luggage.It becomes ridiculously expensive.
Super easy to book my flight but hard to get ground transportation.
It's been fine thank you, I notice it didn't ask for my Passport number,?
I'd like to know the likelihood of this flight actually happening, is that possible please, from Cebu to Brisbane. Thank you, Richard Young, Cebu, *******387
It's been fine thank you, I notice it didn't ask for my Passport number,?
I'd like to know the likelihood of this flight actually happening, is that possible please, from Cebu to Brisbane. Thank you, Richard Young, Cebu, +63 917 773 0387
So far so good, I booked my flight to Phoenix & back. Let's see how well the trip goes...
So far so good, I booked my flight to Phoenix & back. Let's see how well the trip goes...
Se navega con rapidez, la atención prestada fue oportuna
The information was clear and concise. The options were good and I got a great deal.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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