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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great navigation thru the steps, user friendly, easy transaction
Great navigation thru the steps, user friendly, easy transaction
Very pleased with the service I am receiving from you, especially the good follow up
Los mejores en venta de boleto, no los cambiaria, nunca he tenido algún problema.
I had a quick and satisfying re booking flying schedule, unfair charged once even i expose my medical problem for traveling the dates i supposed to
Great website with awesome deals!
So far, so good. We haven't been on the trip yet, but hopefully everything will go smoothly; flights and hotel check in.
Excellent thanks I like the price and information But haven't receive my confirmation by e mail
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I know that because of the COVID-19 there are many unprecedent circumstances that affect our daily leaving, therefor changes to our plans may occur, but after getting the Airline changes I contacted my travel agency and they were able to find something that works in my favor.
Just a great service crew that help travel safe and efficient.
Just a great service crew that help travel safe and efficient.
Received best possible option in a reasonable price.
CheapOair automated system is horrible, complicated, and user unfriendly!
Please call me at *******001, because my original booking has been changed 3 times already and I've had NO success in communication with you. My reservation code is *******.
CheapOair automated system is horrible, complicated, and user unfriendly!
Please call me at 706-716-2001, because my original booking has been changed 3 times already and I've had NO success in communication with you. My reservation code is 72052824.
Great service... trip is setup to have quality time with family and friend. A much needed get a-way
To relax.
I did not have the option to select my seat on the plane, very important
I did not have the option to select my seat on the plane, very important
My flight is delayed but your website doesn't show it nor did it alert me to the delay.
My flight is delayed but your website doesn't show it nor did it alert me to the delay.
I like how fast it is. I was able to find the best rate quickly which is important.
Great hotel offers after my booking! It was easy booking my flight and then received great discounts on hotels and car rental offers.
Great hotel offers after my booking!
Easy and friendly site and I always find great deals on it.
I new to this booking and airline. Airline assistance was very helpful.
I new to this booking and airline.
Thank you all for all the effort you provide for a traveler for an effortless journey. Keep up the excellent work...
Good experience to use this flight for me and I need to go home on time.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members