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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

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El Salvador
1 review
0 helpful votes
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Graciasmuchas gracias
September 9, 2021
Updated review

Gracias
Muchas gracias.
Aun no he recibido los numeros de boletos

Date of experience: September 9, 2021

Graciasmuchas gracias
September 8, 2021
Previous review

Gracias
Muchas gracias

Date of experience: September 8, 2021
New York
1 review
0 helpful votes
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Excellent service
September 8, 2021
Updated review

I love the price everything its pretty easy in this website.

Date of experience: September 8, 2021

I love the price everything its pretty easy in this...
September 8, 2021
Previous review

I love the price everything its pretty easy in this website.

Date of experience: September 8, 2021
France
1 review
0 helpful votes
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Luggage allowance?!
October 8, 2021
Updated review

I cant get an answer how many kilograms of luggage I am allowed for check in. No details on my ticket and I emailed few times but I didnt get an clear answer.
But overall experience it was good Thank you

Date of experience: September 8, 2021

I cant get an answer how many kilograms of luggage...
October 8, 2021
Previous review

I cant get an answer how many kilograms of luggage I am allowed to have. Thank you

Date of experience: September 8, 2021
Washington
1 review
0 helpful votes
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Seating
October 8, 2021
Updated review

Picking out seats was impossible and expensive. I didn't really understand how to choose. Thought I had gotten the seats then they went thru it again so I might have double seats

Date of experience: September 8, 2021

Picking out seats was impossible
October 7, 2021
Previous review

Picking out seats was impossible

Date of experience: September 7, 2021
Florida
1 review
0 helpful votes
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Quick and easy
September 8, 2021
Updated review

Transaction was simple and to the point
Payment was easy to make

Date of experience: September 8, 2021

Quick and easy
September 7, 2021
Previous review

Quick and easy

Date of experience: September 7, 2021
Virginia
1 review
0 helpful votes
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Satisfactory
September 7, 2021
Updated review

I have been getting my air fare thru cheapoair and so far I have not a bad experience with them.

Date of experience: September 7, 2021

No Comment
September 7, 2021
Previous review

No Comment

Date of experience: September 7, 2021
Arkansas
1 review
0 helpful votes
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Everything is okay now. I am waiting for my seat approval.
September 7, 2021
Updated review

Everything ended okay, after a hassle with the website.

Date of experience: September 7, 2021

Everything ended okay
September 7, 2021
Previous review

Everything ended okay.

Date of experience: September 7, 2021

Too many pop ups
September 7, 2021
Previous review

Too many pop ups.

Date of experience: September 7, 2021

Your website was not too cooperative, especially at...
September 7, 2021
Previous review

Your website was not too cooperative, especially at end of my transaction.

Date of experience: September 7, 2021
Morocco
1 review
0 helpful votes
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I have found a good deal online but wanted to make sure so I called their cs line, at first the guy was nice and was taking down my info, he said it will not take long, my 15 min call ended up more than 2hours and a half, the guy said the amount in more than 5000 US $ so he can process 4500 on one card and the balance on a # card, I said okay fine, was ready with my second card, than he said he has to transfer me to someone else. Back and forth my call was 2hrs and a half with no solution, I got fed up especially that I was calling from a long distance, so I called to canceal, they would put me on hold than hang up, they tried everyway not yo canceal my flight, I had explained that I am calling long distance, no one cared, they kept saying hold one 1 min than they would disappear than hang up. Worst experience ever- avoid booking with this company.

Note: finally got hold of one agent after attempting to canceal my ticket 7 times, he did the canceallation and he told me it would take 7 to 15 business days. Will check in 2 weeks to see if my money is fully returned to my account

Date of experience: September 7, 2021
Texas
1 review
0 helpful votes
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Good service and good price
September 7, 2021
Updated review

The service was very nicest d the prices was cheaper and I did t have to wait for my confirmation

Date of experience: September 7, 2021

The service was very nice
September 7, 2021
Previous review

The service was very nice

Date of experience: September 7, 2021
New York
1 review
0 helpful votes
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Very good..
October 7, 2021
Updated review

Very good. Help with car would be a 5 star but realized the airport in Laramie is very small.

Date of experience: September 7, 2021

Very good..
August 9, 2021
Previous review

Very good. Help with car would be a 5 star

Date of experience: August 9, 2021
Canada
1 review
0 helpful votes
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Qualify of my purchase experience with CheapOair
September 6, 2021
Updated review

I purchased for a previous trip your protection plan and it was a fraud.

Date of experience: September 6, 2021

I purchased your protection plan and it was a fraud
September 6, 2021
Previous review

I purchased your protection plan and it was a fraud.

Date of experience: September 6, 2021
Arizona
1 review
0 helpful votes
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General dobbs
September 6, 2021
Updated review

Great Deal on fare. Please Print For Mr. Dobbs at Room Sounds like an encyclopedia.

Date of experience: September 6, 2021

Great Deal
September 6, 2021
Previous review

Great Deal

Date of experience: September 6, 2021
Mexico
1 review
0 helpful votes
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I Always Like To Book My flights With CheapOair.com! I Get The Best Price On Flights and It Is Easy To Choose Your Flights, Reservations, Options and Travel Needs.

Date of experience: September 6, 2021
Georgia
1 review
0 helpful votes
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Great
September 6, 2021
Updated review

Great experience and rapid response when booking my flight, also the booking platform was guest friendly

Date of experience: September 6, 2021

Great experience
September 6, 2021
Previous review

Great experience

Date of experience: September 6, 2021
Ohio
1 review
0 helpful votes
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It's been good so far
October 6, 2021
Updated review

I am having difficulty trying to keep my information in the same place, you don't have my booking in my account and I can't check it by putting the booking number it

Date of experience: September 6, 2021

I am having difficulty trying to keep my information...
October 6, 2021
Previous review

I am having difficulty trying to keep my information in the same place, you don't have my booking in my account and I can't check it by putting the booking number it

Date of experience: September 6, 2021
Arizona
1 review
0 helpful votes
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CheapOair Rocks: Professional, efficient, thorough /
September 6, 2021
Updated review

CheapOAir efficiently does the booking arrangements right.

Date of experience: September 6, 2021

CheapOAir efficiently does the booking arrangements...
September 6, 2021
Previous review

CheapOAir efficiently does the booking arrangements right.

Date of experience: September 6, 2021
Colorado
1 review
0 helpful votes
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Booking Flight
September 6, 2021
Updated review

I was able to book quickly and easily. The experience was fine.

Date of experience: September 6, 2021

Quick and Easy
September 6, 2021
Previous review

Quick and Easy

Date of experience: September 6, 2021
District of Columbia
1 review
0 helpful votes
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Great Options available, and fast!
September 6, 2021
Updated review

Great site, plenty of choices! Great prices... the options are easy to understand & navigate through

Date of experience: September 6, 2021

Great site, plenty of choices!
September 6, 2021
Previous review

Great site, plenty of choices! Great prices!

Date of experience: September 6, 2021
Maryland
1 review
0 helpful votes
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Recommendation
September 5, 2021
Updated review

User friendly. And easy to understand even I'm not tech guy to use the app because of my age

Date of experience: September 5, 2021

Good job,……
September 2, 2021
Previous review

Good job,……. Thank you

Date of experience: September 2, 2021
California
1 review
0 helpful votes
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Great
September 5, 2021
Updated review

It was easy to book through this website! They have a lot of options!

Date of experience: September 5, 2021

Amazing looking forward to my trip
September 5, 2021
Previous review

Amazing looking forward to my trip

Date of experience: September 5, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209