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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Be careful before booking any flights with cheapo air. 1- There are a third-party company 2- Bad customer service
3- Don't care about your time or money 4- they take your money out in two forms of payment 5- change your flight while booking 6- Thieves
It was so easy and quick!. I was able to make my reservation quick and It allowed me to pay with debit card.
CheapOair.com es la mejor empresa para encontrar mis vuelos. Es fácil, rápido y muy barato.
Muchas gracias
CheapOair.com es la mejor empresa para encontrar mis vuelos. Es fácil, rápido y muy barato.
Muchas gracias
Really good awsome people customer service and all round good service shipping fast good quilt product
Should check other websites before book any ticket, I booked a ticket and next day the price dropped! I brought a ticket with 122 and now it's 61! Just imagine... And tickets is nonrefundable
So please check other website before book any ticket.
Need more options when booking your flights and hotel and credits from you guys
I not getting the service i should as a member of your company that have flown serveral flight and I have just booked another 10 people thru you as well
A good site to use for finding a cheap flight for business or personal use
Price changed too quickly. I was in process of adding our info for the tickets and by the time I got submit the process changed.
Thank you for such great service. Easy to you application
My wife had heart failure and we had to cancel our Flight and Car due to her health! We were going to Toronto to visit our Grand Children. I tried and tried to get in touch with CHEAPOAIR and phone numbers lead to know where! I tried emailing them four times and nothing in return! However, on the day of our flight, I finally received and email but only after our proposed Departure time had passed and they said they could not help because the flight had already gone! What a crook of S___! Nice doing business with a company that rips off Grampa's and Gramma's on pensions! I will never use this company again and will make sure that this note gets widest distribution!
Excelentes precios, aplicación muy fácil de manejar, súper buenas opciones
EXCELENTE SERVICIO DE CALIDAD Y BUENAS BUSQUEDAS EN LA PLATAFORMA
UN POCO COMPLICADA PERO EL RESULTADO FUE BIUENO
I thought I would get a great deal. I was not sure where the additional receipt for the car went.
During the Christmas holidays it is hard to find reasonable prices. I was looking for a deal that would benefit my needs. User friendly- good flight prices
There was no option in some airplanes seats. Some charges make no sense and I hope everything goes well.
There was no option in some airplanes seats
Easy to use. Great time saver in booking flights, hotels and car rentals for my vacation.
Easy and faster booking. I'm so glad. No delay in filling out the forms. Also everything was detailed and well understood. Thanks to CheapOair.
Lydia
I am a little nervous so much information at once, but I was given step by step instructions to help
I am a little nervous so much information at once
Very easy to navigate website and find airline tickets. I didn't get frustrated with the process and it gave me the best options available for my flight.
Very easy to navigate website and find airline tickets. The process was quick and had good choices as far as times and destinations. My tickets were delivered in my inbox within minutes of completing my booking.
Very easy to navigate website and find airline tickets
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
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