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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 77 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Be careful before booking any flights with cheapo air. 1- There are a third-party company 2- Bad customer service
3- Don't care about your time or money 4- they take your money out in two forms of payment 5- change your flight while booking 6- Thieves

Date of experience: September 16, 2021
Pennsylvania
1 review
0 helpful votes
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Very easy!
September 16, 2021
Updated review

It was so easy and quick!. I was able to make my reservation quick and It allowed me to pay with debit card.

Date of experience: September 16, 2021

It was so easy and quick!
September 16, 2021
Previous review

It was so easy and quick!.

Date of experience: September 16, 2021
Costa Rica
1 review
0 helpful votes
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Tiquetes Baratos, fáciles y rápidos.
September 15, 2021
Updated review

CheapOair.com es la mejor empresa para encontrar mis vuelos. Es fácil, rápido y muy barato.
Muchas gracias

Date of experience: September 15, 2021

CheapOair.com es la mejor empresa para encontrar mis...
September 15, 2021
Previous review

CheapOair.com es la mejor empresa para encontrar mis vuelos. Es fácil, rápido y muy barato.
Muchas gracias

Date of experience: September 15, 2021
Tennessee
3 reviews
0 helpful votes
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Excitement
September 16, 2021

Really good awsome people customer service and all round good service shipping fast good quilt product

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Should check other websites before book any ticket, I booked a ticket and next day the price dropped! I brought a ticket with 122 and now it's 61! Just imagine... And tickets is nonrefundable
So please check other website before book any ticket.

Date of experience: September 15, 2021
New York
1 review
0 helpful votes
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Travelone
September 15, 2021
Updated review

Need more options when booking your flights and hotel and credits from you guys

Date of experience: September 15, 2021

Need more options when booking
September 15, 2021
Previous review

Need more options when booking

Date of experience: September 15, 2021

I not getting the service i should as a member of your...
August 19, 2021
Previous review

I not getting the service i should as a member of your company that have flown serveral flight and I have just booked another 10 people thru you as well

Date of experience: August 18, 2021
Florida
1 review
0 helpful votes
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Almost to good to be true
September 15, 2021
Updated review

A good site to use for finding a cheap flight for business or personal use

Date of experience: September 15, 2021

Good site to use
September 15, 2021
Previous review

Good site to use

Date of experience: September 15, 2021
Pennsylvania
1 review
0 helpful votes
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Scratching my head
October 15, 2021
Updated review

Price changed too quickly. I was in process of adding our info for the tickets and by the time I got submit the process changed.

Date of experience: September 15, 2021

Price changed too quickly
October 15, 2021
Previous review

Price changed too quickly

Date of experience: September 15, 2021
Colorado
1 review
0 helpful votes
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Great and fast service impressed!
September 14, 2021
Updated review

Thank you for such great service. Easy to you application

Date of experience: September 14, 2021

Thank you great customer service
September 14, 2021
Previous review

Thank you great customer service

Date of experience: September 14, 2021
Canada
1 review
1 helpful vote
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My wife had heart failure and we had to cancel our Flight and Car due to her health! We were going to Toronto to visit our Grand Children. I tried and tried to get in touch with CHEAPOAIR and phone numbers lead to know where! I tried emailing them four times and nothing in return! However, on the day of our flight, I finally received and email but only after our proposed Departure time had passed and they said they could not help because the flight had already gone! What a crook of S___! Nice doing business with a company that rips off Grampa's and Gramma's on pensions! I will never use this company again and will make sure that this note gets widest distribution!

Date of experience: September 14, 2021
El Salvador
1 review
0 helpful votes
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Excelente!
September 14, 2021
Updated review

Excelentes precios, aplicación muy fácil de manejar, súper buenas opciones

Date of experience: September 14, 2021

To easy and quick
September 14, 2021
Previous review

To easy and quick

Date of experience: September 14, 2021
DO
1 review
0 helpful votes
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COMPRA
September 14, 2021
Updated review

EXCELENTE SERVICIO DE CALIDAD Y BUENAS BUSQUEDAS EN LA PLATAFORMA

Date of experience: September 14, 2021

UN POCO COMPLICADA PERO EL RESULTADO FUE BIUENO
September 14, 2021
Previous review

UN POCO COMPLICADA PERO EL RESULTADO FUE BIUENO

Date of experience: September 14, 2021
North Carolina
1 review
0 helpful votes
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Not sure why I received 2 receipts for one payment.
September 13, 2021
Updated review

I thought I would get a great deal. I was not sure where the additional receipt for the car went.

Date of experience: September 13, 2021

Great deals
September 13, 2021
Previous review

Great deals

Date of experience: September 13, 2021
Wisconsin
1 review
0 helpful votes
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The Price is just right
September 13, 2021
Updated review

During the Christmas holidays it is hard to find reasonable prices. I was looking for a deal that would benefit my needs. User friendly- good flight prices

Date of experience: September 13, 2021

User friendly
September 13, 2021
Previous review

User friendly- good flight prices

Date of experience: September 13, 2021
Missouri
1 review
0 helpful votes
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Not so good
October 13, 2021
Updated review

There was no option in some airplanes seats. Some charges make no sense and I hope everything goes well.

Date of experience: September 13, 2021

There was no option in some airplanes seats
October 13, 2021
Previous review

There was no option in some airplanes seats

Date of experience: September 13, 2021
Indiana
1 review
0 helpful votes
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Great ease in finding all my need
September 13, 2021
Updated review

Easy to use. Great time saver in booking flights, hotels and car rentals for my vacation.

Date of experience: September 13, 2021

Easy to use
September 12, 2021
Previous review

Easy to use.

Date of experience: September 12, 2021
Ecuador
1 review
0 helpful votes
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VERY GOOD
September 13, 2021

El servicio que ofrece Cheapoair es muy bueno, esta aplicación me permitió eescoger un precio adecuado

Date of experience: September 13, 2021
Ohio
1 review
0 helpful votes
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First timer experience
September 13, 2021
Updated review

Easy and faster booking. I'm so glad. No delay in filling out the forms. Also everything was detailed and well understood. Thanks to CheapOair.
Lydia

Date of experience: September 13, 2021

Easy and faster booking
September 13, 2021
Previous review

Easy and faster booking. I'm so glad. Lydia

Date of experience: September 13, 2021
Oregon
1 review
0 helpful votes
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An inexperienced traveler
September 13, 2021
Updated review

I am a little nervous so much information at once, but I was given step by step instructions to help

Date of experience: September 13, 2021

I am a little nervous so much information at once
September 13, 2021
Previous review

I am a little nervous so much information at once

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Quick and easy process
September 13, 2021
Updated review

Very easy to navigate website and find airline tickets. I didn't get frustrated with the process and it gave me the best options available for my flight.

Date of experience: September 13, 2021

First Time User
August 25, 2021
Previous review

Very easy to navigate website and find airline tickets. The process was quick and had good choices as far as times and destinations. My tickets were delivered in my inbox within minutes of completing my booking.

Date of experience: August 25, 2021

Very easy to navigate website and find airline tickets
August 24, 2021
Previous review

Very easy to navigate website and find airline tickets

Date of experience: August 24, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209