CheapOair
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Portugal 1 review 0 helpful votes
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Excellent!
December 22, 2023
Excellent! I am a satisfied client! Never had a problem!
Date of experience: December 22, 2023
Barbados 2 reviews 0 helpful votes
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It was quite reasonable to book and the process was...
October 20, 2023
It was quite reasonable to book and the process was straightforward
Date of experience: October 20, 2023
Kentucky 1 review 0 helpful votes
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The site is easy to use
October 21, 2023
Updated review
The site is easy to use. Good prices. Will use again.
Date of experience: October 21, 2023
Date of experience: October 21, 2023
New Jersey 1 review 0 helpful votes
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Good and easy to use
January 1, 2024
Good and easy to use. Cheaper price and close airport to my locations
Date of experience: January 1, 2024
Michigan 1 review 0 helpful votes
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Booking was smooth and easy step by step process
October 26, 2023
Booking was smooth and easy step by step process. Very convenient.
Date of experience: October 26, 2023
France 1 review 0 helpful votes
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I have found this to be very good but I seem to have...
October 28, 2023
I have found this to be very good but I seem to have a problem with my travel insurance.
Date of experience: October 28, 2023
KR 1 review 0 helpful votes
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You just got it done
October 1, 2023
You just got it done. Well done. Good job. Expedia sucks.
Date of experience: October 1, 2023
Canada 1 review 0 helpful votes
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Easy process to buy tickets
November 1, 2023
Easy process to buy tickets. Plenty of options to choose from.
Date of experience: November 1, 2023
Florida 1 review 0 helpful votes
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All good except the long long journey
November 9, 2023
Updated review
All good except the long long journey. There were no choices
Date of experience: November 2, 2023
All good except the long long journey
October 31, 2023
Previous review
All good except the long long journey.
Date of experience: October 31, 2023
California 1 review 0 helpful votes
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Excellent service; app very easy to use
December 20, 2023
Excellent service; app very easy to use. Very fast response.
Date of experience: December 20, 2023
Saudi Arabia 1 review 0 helpful votes
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Excellent easy website to navigate through
January 16, 2024
Excellent easy website to navigate through. Very impressive!
Date of experience: January 16, 2024
Cayman Islands 1 review 0 helpful votes
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Very efficient and customer friendly
January 12, 2023
Very efficient and customer friendly. Customer service agent Fernando was awesome.
Date of experience: January 12, 2023
Maryland 1 review 0 helpful votes
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Good rates and direct flight options easy booking easy...
January 12, 2023
Good rates and direct flight options easy booking easy to book
Date of experience: January 12, 2023
Philippines 1 review 0 helpful votes
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Good experience
October 19, 2022
Good experience. Hassle free and easy to talk to customer service.
Date of experience: October 19, 2022
Iowa 1 review 0 helpful votes
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Great easy to use
November 24, 2021
Good job on registration process for searching for the best deals
Date of experience: November 24, 2021
Arizona 1 review 0 helpful votes
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Wonderful Experience
September 1, 2021
Updated review
Great Service and ticketing system along with the customer service staff.
Date of experience: September 1, 2021
Date of experience: September 1, 2021
Iowa 1 review 0 helpful votes
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Kind of confusing but I figured it out
January 22, 2024
Kind of confusing but I figured it out. Wish there were more options for infant car seat
Date of experience: January 15, 2024
Indiana 1 review 0 helpful votes
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Okay service
September 1, 2021
Updated review
Fast and efficient and lots of emails which is not required.
Date of experience: September 1, 2021
Date of experience: August 5, 2021
Date of experience: August 4, 2021
Illinois 1 review 0 helpful votes
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I very happy for your take care and hope you to take...
December 20, 2023
I very happy for your take care and hope you to take care again
Date of experience: December 20, 2023
Overview
CheapOair has a rating of 3.4 stars from 14,949 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CheapOair most frequently mention customer service, book flights and many times. CheapOair ranks 3rd among Tickets sites.
service
2,795
value
3,038
shipping
2,797
returns
318
quality
3,115
This company responds to reviews on average within 3 days
Instant Feedback
233,421 reviews
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- New York, NY
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Business History
History of Fareportal
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Sam S. Jain, Founder and Executive Chairman of Fareportal, arrived in New York City in the early 1990’s and began working at a friend’s small wholesale travel agency. Jain quickly noticed the archaic practices of the business as they sifted through reams of paper to locate air fares or flight schedules. He set out to create a more efficient system that could aggregate the information digitally and in 1994 he launched his own B2B wholesale agency, FareBuzz.
Werner Kunz-Cho is the Chief Executive Officer of Fareportal Inc. the company owner of Online Travel Agencies CheapOair.com and One Travel. Glenn Cusano is the Co-CEO and Chief Financial Officer of Fareportal.
In the early 2000’s, Jain expanded the business capabilities into the B2C space with the launch of Fareportal in 2002. Soon after, he noticed a shift towards ecommerce across all industries. In order to remain on the cutting edge, he started channeling profits from Fareportal into the development of a proprietary ecommerce platform.
By November 2005, CheapOair was launched as the company’s first consumer online portal. Staying close to its traditional travel agency model, the concept of having customer care agents available 24/7 carried over to CheapOair. Jain insisted on having a telephone number prominently displayed on every webpage which was unheard of amongst competitors. Today, Fareportal’s worldwide team of customer care agents receive nearly 30,000 calls per day in support of the company’s CheapOair and One Travel brands.
Fareportal Highlights:
Fareportal is one of the top 5 consumer-focused online travel companies in the United States
Fareportal is the number 2 online travel company in flight volume
Fareportal partners with over 600 airlines, 1 million hotels, and hundreds of car rental companies worldwide
As of 2019, Fareportal is generating over $4 billion in sales annually
Fareportal makes it easy for customers to book on the go with our award-winning Apple and Android mobile apps for CheapOair and OneTravel. The CheapOair app now supports Apple Pay and Android Pay for a safe, seamless and convenient purchase process
Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites
Company Representative
Phil F.
Typically responds within 3 days
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We appreciate you taking the time.