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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

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Canada
1 review
0 helpful votes
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Cheap prices and easy booking
April 21, 2022

Great experience and easy booking. I've compared prices and Cheapoair is the cheapest.

Date of experience: April 21, 2022
Texas
1 review
0 helpful votes
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New York
May 21, 2022
Updated review

Easy to research and book. The price a bit expensive but cheaper then the other webpages.

Date of experience: April 21, 2022

Easy to research and book
April 20, 2022
Previous review

Easy to research and book.

Date of experience: April 20, 2022
Virginia
1 review
0 helpful votes
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Travel Plans
April 21, 2022

Very smooth, satisfactory process. I spent very little time completing the planning.

Date of experience: April 21, 2022
Philippines
1 review
0 helpful votes
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Our flight to Chicago
April 20, 2022

I made a mistake in my sisters birth year and my son's sex, and I was able to amend it right away. Thank you so much for making it easy for me.

I was just surprised that I was charged for selecting seats.

Date of experience: April 20, 2022
California
1 review
0 helpful votes
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Good deal
April 20, 2022

It's a great deal such amazing and very low budget deal

Date of experience: April 20, 2022
Georgia
1 review
0 helpful votes
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Quick and easy
April 20, 2022

It didn't take long to find the right flight with a good price, so the whole process is easy and stress free

Date of experience: April 20, 2022
Arizona
1 review
0 helpful votes
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Easy to use and purchase
April 19, 2022

I've been a member and using CheapOair for over 15 years almost since they have been in business. Their site is easy to use. Prices are very competitive and service is decent.

Date of experience: April 19, 2022
Nevada
1 review
0 helpful votes
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Excellent experience
April 19, 2022

Anthony was very helpful and kind. He took the time to help and check all my options.

Date of experience: April 19, 2022
New Jersey
1 review
0 helpful votes
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Very happy with CheapOair
April 19, 2022

You guys are the best in the business. Good selection of flights and Airlines

Date of experience: April 19, 2022
California
1 review
0 helpful votes
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Doesn't hold price
May 19, 2022

While in the middle of booking and typing in my credit card info the flight jumped up over $100. Certainly not happy with that especially when the site stated I have x amount of minutes to book.

Date of experience: April 19, 2022
New York
2 reviews
0 helpful votes
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Great Experience and never a minute of confusion. Thank you

Date of experience: April 19, 2022
California
1 review
0 helpful votes
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Airlines
May 19, 2022

Have not sent over email flight details day of flight

Date of experience: April 19, 2022
Illinois
1 review
0 helpful votes
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Thanks so much
April 19, 2022

Good access for the day and time for the next week of July and July thank you so much for

Date of experience: April 19, 2022
Washington
1 review
0 helpful votes
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Price is good
April 19, 2022

I've used CheapO before and this was similarly good.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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All good
April 19, 2022

It's all great and easy to make reservations.the price was right and that's why I choose CheapOair to travel.

Date of experience: April 19, 2022
New York
1 review
0 helpful votes
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It's been pleasant and easy. The website is very East my to use and is very user friendly. Customer service is easy to get in touch with if you need additional assistance.

Date of experience: April 18, 2022
Canada
1 review
0 helpful votes
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Good
April 18, 2022

Easy booking I have booked with cheap pair before and will book flight with them again

Date of experience: April 18, 2022
Illinois
1 review
0 helpful votes
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Very informative!
April 18, 2022

Everything went smooth and enjoyed the concise information.

Date of experience: April 18, 2022
Philippines
1 review
0 helpful votes
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A delightful experience.
April 18, 2022

They made it all easy for me. I was guided every step of the way through email and i am grateful.

Date of experience: April 18, 2022
New York
1 review
0 helpful votes
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Satisfied Customer
April 18, 2022

I am satisfied with the website. I was able to navigate the site easily and with no difficulty

Date of experience: April 18, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209