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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Everything is falling into place, the chat makes it so quick & easy to make it less stressful. I need my travel guide to help me with working out a door to door transport on ground floor & a travel agent to help me get an uber that has a booster seat for 5yr old & a carseat for 2yr old already in their car & take me to Turo host 20 min away from IAH! I don't want to have to secure a car seat & then take it out & secure it a 2nd time. Also check MY own carseat's as baggage & for cheap hopefully use my points for any of this mama needs help!
Everything is falling into place, the chat makes it so quick & easy to make it less stressful
I booked online a flight from Miami to Pereira. I made payments for two luggage's. By the time I made my check in with Avianca the charged me 180.00 American dollars. They said the payment didn't not appeared. Same situation when I came back from Pereira to Miami.
I will never used it again!
Thanks for changing my flights. Please give Saudi Airlines my correct email, *******@aol.com, for verification purposes. They got wrong email, *******@aol.com. You see the error?
Please give SAUDI Conf#4MXPAU my correct email so that they can verify my MANAGE BOOKING. I cannot update contact info because they cannot verify me. PLEASE HELP. EMERGENCY.
Besides the website freezing for 5 minutes, all was good.
I think it was one of the best packages on the internet
This was a very smooth booking. I was able to find the hotel and airfare I needed after coutless hours spent on Expedia and Priceline. It was better going through CheapOair than any other website.
Cheapoair has always best price than all other air flight booking web sites.
So far it has been good. Response was timely and it is easy to navigate around site.
Easy to find the right flights and price for a quick trip. Received confirmation within minutes of booking a flight for my Son.
I've been using this service for a long time! Simply the best!
Worst company ever, don't waste your money. This is the second time they're doing this to me. My mom missed her flight twice because of the airlines fault but because the ticket was bought through CheapOair, the airline asked us to call them to reschedule but they refuse.
Its been an easy task having booking with hassle free experienced, site environment is so friendly with awesome tech support online.
Book your flight with literally ANY other agency and save yourself the trouble. They are an absolute joke. Took me 3.5 hours on a long distance call (they don't have a toll free number) to confirm my flight change (which I had already done via email but never got a confirmation). I was transferred 6 times, hung up on 4 times, and yelled at by 2 of the 7 people I spoke with.
Thank you for great service. I appreciated so much. With gratitude. Stella Bernal
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members