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CheapOairReviews 14,841

3.4

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,781
value
3,009
shipping
2,767
returns
321
quality
3,084
This company responds to reviews on average within 52 days

Instant Feedback

231,382 reviews

We monitor reviews for authenticity

Turkiye
1 review
0 helpful votes
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Trip to manila
May 26, 2022

Very good booking and fast respond from your site.

Date of experience: May 26, 2022
Jamaica
1 review
0 helpful votes
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Customer Service
May 26, 2022

User interface is very good. I just hope my flight experience will be better.

Date of experience: May 26, 2022
Florida
1 review
0 helpful votes
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VAC
May 25, 2022

Looking for a vacation package and finally I found one easy and manageable.

Date of experience: May 25, 2022
Mississippi
1 review
0 helpful votes
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CheapOair
May 25, 2022

Great service. Love that I get points when using CheapOair.

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Your company sells flight tickets from Mco to Sgn with a change of airport in Japan and Japan doesn't allow to change airport (according to your agent)! So I wasted 6 hr booking this flight, then had to rebook another flight to avoid the Japan unauthorized Airport change. What a pain in the $#*!.

Date of experience: May 25, 2022
Florida
1 review
0 helpful votes
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10
May 25, 2022

I like this way, thanks, it very nice to know this for traver more easy

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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Highly recommended
May 25, 2022

All good except for too many details on screen especially on the flight details page itself

Date of experience: May 25, 2022
California
2 reviews
0 helpful votes
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Hometown trip
May 25, 2022

I found CheapOair when I opened my business
In 2020. It's been my only choice since then!
Deals are great, fast, easy and convenient to use the application.

Date of experience: May 25, 2022
California
1 review
0 helpful votes
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还是很方便的,如果有中文页面就好了!如果网页能够选择中文,填报的时候,对华人更方便。期盼有中文页面!

Date of experience: May 25, 2022
South Africa
1 review
0 helpful votes
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Smooth booking
May 25, 2022

It was very good I like it, I have been booking through cheap air for more then 10 years

Date of experience: May 25, 2022
Utah
1 review
0 helpful votes
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Booking with cheapOair
May 25, 2022

Thank you for flights that are at reduced prices that we could get at shirt notice

Date of experience: May 25, 2022
New York
1 review
0 helpful votes
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Easy and quick
May 25, 2022

Very easy and quick, Love the website. And really clear for me what price I need to pay

Date of experience: May 25, 2022
Wisconsin
1 review
0 helpful votes
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Great Booking Experience
May 25, 2022

I have used them in the past and I always get a great deal when I use CheapOair! They send me daily emails with prices updates which give me the opportunity to take advantage on the lowest cost.

Date of experience: May 25, 2022
District of Columbia
1 review
0 helpful votes
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Great experience
May 25, 2022

Chat online was very efficient and wait time was not long. CS quickly resolved my issues on changing dates. Excellent experience overall.

Date of experience: May 25, 2022
LA
1 review
0 helpful votes
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Recently booked
May 25, 2022

Great price and options easy to use, would recommend to others as best site

Date of experience: May 25, 2022
Kazakhstan
1 review
0 helpful votes
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Joyful experience
May 24, 2022

Perfect. I really enjoy this site because it I fast and accurate.

Date of experience: May 24, 2022
Virginia
0 reviews
0 helpful votes
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Cheapoair is worst travel agency i have ever seen in my life. They are so unprofessional & their customer service is ridiculous. I have travel credit with them & I am trying to rebook a ticket with them since a week but they always put me on long hold more than an hour & not even bother to call me back. Please do yourself a favor don't book with them or else you have to regret same like me. They doesn't deserve even a 1 star also.

Date of experience: May 24, 2022
NL
1 review
0 helpful votes
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Payment rejected
May 24, 2022

Easy booking. Long wait for confirmation. Not that happy.

Date of experience: May 24, 2022
New Zealand
1 review
0 helpful votes
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Efficient and timely
June 23, 2022

Found it a little confusing but able to work thru it relatively easily

Date of experience: May 24, 2022
Missouri
1 review
0 helpful votes
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Great
May 24, 2022

Great and easy checkout! Can't wait for vacation to start!

Date of experience: May 24, 2022

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209