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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Can't beat your deal anywhere else so far. I received a flight to an airport in my small city destination saving me the cost and time of a car rental from a larger airport two hours away from my destination. Bravo!
I contacted the text service to correct arrival airport on 01/31/2023, by mistake I scheduled LAX instead Ontario CA. Needs to be changed to hank you.
Good service
Easy to use website with clear instructions
Received a good round ticket price
My experience was Easy and the website is very user friendly. The follow-up with confirmation was efficient. Thank you.
I love CheapOair because it is one of the best websites where you can find the best possible deals anytime during the year.
Very intuitive and easy to book. I go the best flights on the airline of my choice.
Floyd was very helpful we didn't have any problems at all booking, then in just a few minutes Floyd called and made sure the flight was finalized
Great service for booking. Everything went smoothly and no issues.
Excellent experience! Easy to manage the reservation
Thanks, it really help in a tight situation, Thanks a lot for the discount.
Best attention in all honesty and thanks for the fast response
Thank you for making this so easy and no pressure to add on things you do not want at this time.
*******
Give me my money you thieves! I'll be on every review platform ensuring people know that you outright steal peoples money! Not providing any service for our flight booked in oct 2020 but don't want to REFUND our money! Telling us to call the airline! Been over 6 months and these pieces of garbage still have the audacity to keep me on hold for 2 hours waiting for a "supervisor".
Cmon Patricia im not going to get off the phone! REFUND MY MONEY.
This company is a joke. I tried to contact an agent online to cancel my booking. The whole conversation lasted for >2 hours but in the end, they said they couldn't get in touch with the airline and my booking was still in place. They asked me to contact the airline myself. If they couldn't reach the airline, how could I?
I then call the company a day later to cancel my booking and it took them forever to find the fare rules. I'm still on the phone with them. We will see if I can actually cancel the booking or I will completely waste 2k on the booking that I don't need anymore.
My go to travel agency. I used CheapOair for the 10 year I was in the middle east.
It was very easy and I loved that it gave me a choice of flights and times.
Horrible experience! I do not recommend! The customer service is horrible! They need to fire these people
Quick and easy. CheapOair always have the best prices available.
All OK thank you__------------------&--&&&&&&&&&&&&&
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members