On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Agent Victoria was wonderful on 7/27/22
I was supposed to receive my sticker but never did?
Agent Victoria was wonderful on 7/27
Very satisfied with the service. Booking went smoothly.
And the call receive after the booking is completed was very assuring,
And got the opportunity to book our seats.
Even with the current airline problems, the booking agent was quick and efficient and provided great resolution to the re=booking due to flight cancellation.
Lots of choices, found one that is perfect. Best price available
Incredible prices the upgrades clearly displayed so you can add them or not as you please- All on an easy to navigate website!
Very easy to book and you can have time to make your choices and refresh your booking operations
Great prices an very easy to book. I will. Definitely use again.
Excellent. Also the tickets are real cheap, just make sure to book the earliest flight. Also, the processs of booking is hassle free. I hope for more cheap flights
Convenience to use and easy to get in touch with the customer service with any issues
They are not willing to help their customer with issues wholeheartedly..
Dedric very patient and professional You check for new multiple fair until I got the one I need and reasonable price
Very good experience as always! I had used to reliably purchase my travel tickets and was fully supported when needed. Now I have the same confidence though many things have changed in the world!
The website was very easy to follow and intuitive.
Great and speedy, always a wide range of options to choose from.
There are errors on the trip page
However, I want to thank Idrees for his help in changing my booking. He was super helpful.
Thank you
Unresolved issue due to long waiting time for assistance
Réponses pour assistance trop longtemps
Price went up while buying. So, disappointing. I booked regardless.
It was nice to book a flight here and I like it. I cannot complain about it.
Very good so far I am satisfied every thing is understood.
Fantastic service so far. Very helpful assistance through Live Chat.
Issues solved & questions answered.
Very easy to book since I am not technologically savvy
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members