CheapOairReviews 14,841

All the choices I needed for my trip was there, very convenient, very easy to understand, thank you!

I am happy I just don't know the luggage terms and conditions

Simple booking, but no response to my chat. Requested wheelchair, but no confirmation. Checked baggage info is vague and confusing.

Very Good!
The process was easy and painless to do the booking!

Awesome, i love the way you guys do your business. Thank you.

Directions was easy to follow. Website explained information in detail. The information was very informational.

I have been trying since my booking to get the app on my phone to show me my upcoming trip, but nothing is working and I am frustrated, since I won't be able to check in thru the app or get any information. I have deleted and installed the app several times and still nothing! Now I got an e-mail with my husbands name as the recipient and I don't know what to make of this. I made the booking and he is the second passenger, not the other way around.

The person entering the information made multiple serious mistakes, including person arranging and paying for the trip. (She listed my traveling companion as the person booking the trip) Also she listed my address as New York, NY with no street, I live in Larksville, PA. Ansd I did carefully give her my adress. As a result, my credit card was declined and I had to straighten that out. I was surfing while being stranded on hold and noticed the email telling me my card was declined. After a long while on hold, I realized that she was not coming back. Not happy so far, but my flight is booked and approved. Do you have a minus star rating, this person is in my opinion incompetent and in way over her head.

Happy with the suggested seats. The representative on the phone was extremely helpful

Good and fast. I can use this website to check and book my trip easy

Quickly done and ready for more information about consumers is great

Fast, easy, good options and a great price. Helpful options to see differences between cost and dates.

Fast, seems to be efficient. Like the service so far. Its my first experience with you guys.

Made 4 customer service calls and being super hard to solve my problem. The cancelation fee was credited $150 by mistake

I had to cancel my sister's flights due to her doctor declaring her unfit to travel, she had stage 4 cancer. We took out insurance on the flights via Cheapoair, and now 2.5 years later, still no refund received from Cheapoair. We contacted the insurance company and they were not aware of any insurance taken out by Cheapoair, but Cheapoair received our money for the insurance. This is an absolute pathetic company, scammers, don't ever book with them.