On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice experience in the past never had issues. I will continue to choose Cheapoair
It was a good experience but I don't know why they force us for a review and say we have to submit and tick box to publish.
I NOT INTERESTED IN HOTELS OR CAR RENTAL, FORCING THE CUSTOMER TO GO THROUGH THAT IS ANNOYING AND A WASTE OF TIME
Always good experience with you all I been using this app for a while and I love it is good deals always
Seamless and fantastic value, I will certainly book with you again if and when the opportunity arises
Last time they cancel my trip Guadalajara to Durango and I don't get paid for cancellation and any help
I have always had a good experience with Cheap- o, what they state is what is charged, no last minute change or anything of that nature. Prices are good.
Great, easy to book flight in cheapoair. You also have more choice to select the flight that you want and that is more affordable.
Easy to book everything in one place. The helps me keep track of my trips, hotels, and car rentals.
Cheap flights
Traveled through this site to jamaica, got the best rate, we had no problems at all.
Very good experience I will recommend to my family I always bought my mom tickets.
Convenient! The site is very responsive and easy to navigate!
Watched the prices for a month and got a fantastic price and booked the flight in less than 15 minutes!
Thank you for your service was a good experience I would like to keep yall for more trips
No Hassle in booking, gives me time to make a decision. I will recommend to my friends
On time east times and east flight! Flights were on time airline chosen was excellent.
We have relocated the return diffuser away from the electrical conduits
Easy to browse website and exceeded the expectations. Really good deals
Some problems with the ticket time but I has to buy another ticket to come back home to new york.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Please contact our representatives and they will be happy to speak with you regarding your concerns.