On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great experience. No hassle. It was easy to complete the transaction. The price is reasonable and easy to do.
Professional service! Reliable, courteous
Cheap fares and many choices.
Very good service, very clear, was very good to book my flight with this company
The internet site was easy to use. There were some nice options for last minute travel over the holidays which I appreciated.
Very convenient for me I always use them am glad they can do cancelation for 24 hours after purchasing the tickets
Contacted customer service because of error on my part. Customer service agent was able to provide solution.
Great way to travel and easy from my place. I love it! I try to do it every time that I have to travel!
No problems, I like the idea of being able to mix departure and return flights.
So easy to book, awesome. Take less than 5 minutes to book your trip.
Love it. Need to try CheapOair it's very convenient. You will not regret booking in this website.
The website is user friendly and easy to go around and easy to understand
Clear instructions...they called me to make sure and told me about the $4.95 thing where I could get through the airport conveniently.
Very awesome experience and very professional people. Great job
Good quick and pleasant customer service. Will fore sure fly with yous again. Thank you
Very helpful. Plenty of follow up on your part to make sure I got it all
Good service and many options to choose when you book a flight
Can't rely on flights as they appear. Often change upon booking
Horrible. Details are not very clear. Don't insist people to write more.
CheapOair is excellent,never had bad expirience.One time I had lost my bag and there are delivered to my house.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret your experience was not satisfactory. Let us know what the issue is so that we may address your concern.